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- * gLite Release Pages and Repository was a [[GGUS:FAQ Responsible Units|GGUS Support Unit]] [[Category:FAQ Former support units (GGUS)]]136 bytes (20 words) - 16:31, 28 March 2013
- '''NPM''' was a [[GGUS:FAQ Responsible Units|GGUS Support Unit]]: Network Performance Monitoring [[Category:FAQ Former support units (GGUS)]]142 bytes (19 words) - 08:24, 29 June 2011
- * DUS was a [[GGUS:FAQ Responsible Units|GGUS Support Unit]]: DIRECT USER SUPPORT [[Category:FAQ Former support units (GGUS)]]126 bytes (19 words) - 08:24, 29 June 2011
- * EGI Software Provisioning was a [[GGUS:FAQ Responsible Units|GGUS Support Unit]] [[Category:FAQ Former support units (GGUS)]]127 bytes (18 words) - 16:32, 28 March 2013
- * LCG CE was a [[GGUS:FAQ Responsible Units|GGUS Support Unit]] [[Category:FAQ Former support units (GGUS)]]108 bytes (17 words) - 09:24, 28 November 2012
- * GridView was a [[GGUS:FAQ Responsible Units|GGUS Support Unit]] [[Category:FAQ Former support units (GGUS)]]110 bytes (16 words) - 16:36, 28 March 2013
- * now: [[GGUS:NGI IT FAQ]] [[Category:FAQ Former support units (GGUS)]]123 bytes (17 words) - 16:47, 18 January 2013
- * now: [[GGUS:APEL-EMI FAQ]] [[Category:FAQ Former support units (GGUS)]]179 bytes (25 words) - 08:43, 23 October 2013
- {{GGUS-header|GGUS FAQ}} = FAQ Responsible Units =2 KB (358 words) - 15:48, 3 April 2014
- * now: [[GGUS:Operations FAQ]] * decommission: https://savannah.cern.ch/support/?121753185 bytes (21 words) - 08:24, 29 June 2011
- * now: [[GGUS:NGI UK FAQ]] [[Category:FAQ Former support units (GGUS)]]128 bytes (18 words) - 11:25, 21 January 2013
- * now: [[GGUS:NGI IGALC FAQ]] [[Category:FAQ Former support units (GGUS)]]174 bytes (26 words) - 09:41, 5 June 2013
- * now: [[GGUS:dCache Support FAQ]] <!-- * decommission: https://savannah.cern.ch/support/?120702 -->180 bytes (23 words) - 15:20, 2 August 2011
- * now: [[GGUS:dCache Support FAQ]] * decommission: https://savannah.cern.ch/support/?120702167 bytes (20 words) - 15:20, 2 August 2011
- * now: [[GGUS:Deployment Experts FAQ]] <!-- * decommission: https://savannah.cern.ch/support/index.php?141906 -->536 bytes (72 words) - 15:27, 26 February 2014
- '''SAM/Nagios EGI Support''' * decommissioned: https://its.cern.ch/jira/browse/GGUS-1248200 bytes (28 words) - 16:20, 5 May 2014
- * now: [[GGUS:StratusLab FAQ]] [[Category:FAQ Former support units (GGUS)]]176 bytes (24 words) - 09:36, 5 June 2013
- * now: [[GGUS:OTAG FAQ]] <!-- * decommission: https://savannah.cern.ch/support/?132584 -->156 bytes (20 words) - 16:36, 18 January 2013
- * now: [[GGUS:NGI_AT FAQ]] <!-- * decommission: https://savannah.cern.ch/support/?132730 -->160 bytes (22 words) - 16:32, 18 January 2013
- * now: [[GGUS:UCST FAQ]] [[Category:FAQ Former support units (GGUS)]]165 bytes (25 words) - 09:37, 5 June 2013
- {{GGUS-header|FAQ Responsible Units}} *List of FAQs see [[:Category:FAQ Responsible Units (GGUS)]]2 KB (280 words) - 14:08, 28 October 2019
- '''MPI User Support''' * now: [[GGUS:MPI User Support FAQ]]188 bytes (28 words) - 09:32, 5 June 2013
- * now: [[GGUS:EMI QA FAQ]] [[Category:FAQ Former support units (GGUS)]]168 bytes (26 words) - 09:25, 5 June 2013
- * now: [[GGUS:EMI Testbeds FAQ]] [[Category:FAQ Former support units (GGUS)]]180 bytes (26 words) - 09:28, 5 June 2013
- * now: [[GGUS:ARC Deploy FAQ]] <!-- * decommission: https://savannah.cern.ch/support/?131442 -->168 bytes (22 words) - 16:26, 18 January 2013
- * now: [[GGUS:Torque Utils FAQ]] [[Category:FAQ Former support units (GGUS)]]184 bytes (27 words) - 08:46, 23 October 2013
- * now: [[GGUS:gLite UI FAQ]] [[Category:FAQ Former support units (GGUS)]]172 bytes (26 words) - 09:30, 5 June 2013
- * now: [[GGUS:R-GMA FAQ]] <!-- * decommission: https://savannah.cern.ch/support/?129768 -->158 bytes (20 words) - 16:43, 18 January 2013
- * now: [[GGUS:SAGA-SD FAQ]] [[Category:FAQ Former support units (GGUS)]]170 bytes (24 words) - 09:34, 5 June 2013
- * now: [[GGUS:gLite WN FAQ]] [[Category:FAQ Former support units (GGUS)]]172 bytes (26 words) - 09:31, 5 June 2013
- * now: [[GGUS:Dashboard-Siteview FAQ]] <!-- * decommission: https://savannah.cern.ch/support/?137442 -->184 bytes (20 words) - 09:24, 5 June 2013
- * now: [[GGUS:APEL-EMI FAQ]] [[Category:FAQ Former support units (GGUS)]]172 bytes (24 words) - 09:21, 5 June 2013
- * decommission: https://savannah.cern.ch/support/index.php?124423 ...from GGUS. The existing tickets (if any) can be moved to [[GGUS:SAM/Nagios FAQ|SAM/Nagios SU]]. ''327 bytes (49 words) - 07:44, 15 August 2012
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ280 bytes (33 words) - 09:12, 31 October 2018
- * now: [[GGUS:SAM/Nagios FAQ]] <!-- * decommission: https://savannah.cern.ch/support/index.php?138241 -->1 KB (150 words) - 08:26, 10 July 2013
- * now: [[GGUS:EMI Release Management FAQ]] [[Category:FAQ Former support units (GGUS)]]200 bytes (28 words) - 09:26, 5 June 2013
- <!-- * decommission: https://its.cern.ch/jira/browse/GGUS-1440 --> [[Category:FAQ Former support units (GGUS)]]1 KB (191 words) - 14:24, 28 July 2015
- <!-- * decommission: https://its.cern.ch/jira/browse/GGUS-1442 --> [[Category:FAQ Former support units (GGUS)]]647 bytes (89 words) - 14:03, 28 July 2015
- * decommission: https://ggus.eu/?mode=ticket_info&ticket_id=107457 [[Category:FAQ Former support units (GGUS)]]137 bytes (18 words) - 08:05, 5 August 2014
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ1 KB (168 words) - 11:19, 22 February 2018
- <!-- * decommission: https://its.cern.ch/jira/browse/GGUS-1448 --> [[Category:FAQ Former support units (GGUS)]]656 bytes (94 words) - 08:56, 29 July 2015
- * now: [[GGUS:EMI Common Data Library FAQ]] [[Category:FAQ Former support units (GGUS)]]776 bytes (115 words) - 08:21, 10 July 2013
- * [[TNA3.3 NGI User Support Teams]] ...ttps://ggus.eu/ws/ticket_info.php?ticket=69016 && https://savannah.cern.ch/support/index.php?122460234 bytes (31 words) - 08:26, 27 July 2011
- * now: [[GGUS:gLite VOBOX FAQ]] [[Category:FAQ Former support units (GGUS)]]1 KB (146 words) - 08:55, 10 July 2013
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ561 bytes (76 words) - 17:18, 28 November 2019
- <!-- * decommission: https://its.cern.ch/jira/browse/GGUS-1636 --> [[Category:FAQ Former support units (GGUS)]]703 bytes (102 words) - 15:44, 19 February 2019
- * now: [[GGUS:LHC Experiment Dashboard FAQ]] <!-- * decommission: https://savannah.cern.ch/support/index.php?138241 -->760 bytes (100 words) - 08:24, 10 July 2013
- <!-- * decommission: https://ggus.eu/?mode=ticket_info&ticket_id=134760 --> [[Category:FAQ Former support units (GGUS)]]714 bytes (101 words) - 14:44, 26 April 2018
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ725 bytes (102 words) - 14:38, 28 July 2015
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ622 bytes (91 words) - 12:48, 20 August 2015
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ813 bytes (122 words) - 09:03, 31 October 2018
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ721 bytes (108 words) - 17:17, 28 November 2019
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ1 KB (165 words) - 11:18, 22 February 2018
- * decommission: https://ggus.eu/index.php?mode=ticket_info&ticket_id=110473 [[Category:FAQ Former support units (GGUS)]]637 bytes (99 words) - 11:34, 9 December 2014
- <!-- * decommission: https://ggus.eu/?mode=ticket_info&ticket_id=136805 --> [[Category:FAQ Former support units (GGUS)]]781 bytes (112 words) - 09:58, 10 September 2018
- <!-- * decommission: https://its.cern.ch/jira/browse/GGUS-1447 --> [[Category:FAQ Former support units (GGUS)]]820 bytes (111 words) - 08:57, 29 July 2015
- {{GGUS-FAQ |purpose= TPM is the most important part of the support system for the grid. TPM is ticket process management.2 KB (351 words) - 13:12, 4 February 2015
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ849 bytes (131 words) - 09:49, 4 November 2014
- <!-- * decommission: https://ggus.eu/?mode=ticket_info&ticket_id=140600 --> [[Category:FAQ Former support units (GGUS)]]659 bytes (99 words) - 10:33, 5 April 2019
- * now: [[GGUS:ISIN FAQ]] [[Category:FAQ Former support units (GGUS)]]1 KB (166 words) - 08:49, 10 July 2013
- <!-- * decommission: https://its.cern.ch/jira/browse/GGUS-1446 --> [[Category:FAQ Former support units (GGUS)]]742 bytes (104 words) - 08:58, 29 July 2015
- <!-- * decommission: https://ggus.eu/?mode=ticket_info&ticket_id=139712 --> [[Category:FAQ Former support units (GGUS)]]1 KB (194 words) - 16:47, 7 March 2019
- <!-- * decommission: https://ggus.eu/?mode=ticket_info&ticket_id=139715 --> [[Category:FAQ Former support units (GGUS)]]1 KB (179 words) - 16:46, 7 March 2019
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ832 bytes (116 words) - 14:50, 26 April 2018
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ1 KB (207 words) - 11:17, 22 February 2018
- * decommissioned: https://its.cern.ch/jira/browse/GGUS-1598 [[Category:FAQ Former support units (GGUS)]]763 bytes (112 words) - 10:51, 31 October 2018
- <!-- * decommission: https://ggus.eu/index.php?mode=ticket_info&ticket_id=139714 --> [[Category:FAQ Former support units (GGUS)]]918 bytes (149 words) - 11:39, 20 March 2019
- <!-- * decommission: https://its.cern.ch/jira/browse/GGUS-1636 --> [[Category:FAQ Former support units (GGUS)]]965 bytes (136 words) - 15:45, 19 February 2019
- <!-- * decommission: https://ggus.eu/index.php?mode=ticket_info&ticket_id=139719 --> [[Category:FAQ Former support units (GGUS)]]1 KB (240 words) - 13:24, 4 March 2019
- * now: [[GGUS:EMI Common FAQ]] [[Category:FAQ Former support units (GGUS)]]1 KB (169 words) - 08:20, 10 July 2013
- * now: [[GGUS:NGI_IE FAQ]] [[Category:FAQ Former support units (GGUS)]]1 KB (171 words) - 08:56, 10 July 2013
- {{GGUS-FAQ ...round, assigning it to the UNICORE bug tracker, or assigning it to the EMI support unit for further processing.1 KB (160 words) - 10:19, 11 November 2015
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ823 bytes (126 words) - 15:53, 19 November 2018
- <!-- * decommission: https://its.cern.ch/jira/browse/GGUS-1636 --> [[Category:FAQ Former support units (GGUS)]]2 KB (255 words) - 15:46, 19 February 2019
- <!-- * decommission: https://its.cern.ch/jira/browse/GGUS-1443 --> [[Category:FAQ Former support units (GGUS)]]902 bytes (134 words) - 14:19, 28 July 2015
- <!-- * decommission: https://its.cern.ch/jira/browse/GGUS-1449 --> [[Category:FAQ Former support units (GGUS)]]961 bytes (149 words) - 14:27, 28 July 2015
- <!-- * decommission: https://ggus.eu/?mode=ticket_info&ticket_id=139720 --> [[Category:FAQ Former support units (GGUS)]]1 KB (181 words) - 16:45, 7 March 2019
- <!-- * decommission: https://ggus.eu/?mode=ticket_info&ticket_id=134672 --> [[Category:FAQ Former support units (GGUS)]]1 KB (190 words) - 15:25, 26 April 2018
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ2 KB (246 words) - 11:13, 9 December 2014
- <!-- * decommission: https://ggus.eu/index.php?mode=ticket_info&ticket_id=139714 --> [[Category:FAQ Former support units (GGUS)]]1 KB (173 words) - 11:35, 20 March 2019
- <!--{{GGUS-FAQ ...The purpose of the ETICS SU is handling tickets assigned to it through the GGUS system. These tickets normally originate from users of ETICS services. The1 KB (234 words) - 08:50, 23 October 2013
- '''EGI Operations Support''' [[Category:FAQ Former support units (GGUS)]]2 KB (240 words) - 09:10, 31 October 2018
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ1 KB (175 words) - 09:56, 4 November 2014
- <!-- * decommission: https://ggus.eu/?mode=ticket_info&ticket_id=139717 --> [[Category:FAQ Former support units (GGUS)]]1 KB (183 words) - 16:46, 7 March 2019
- {{GGUS-header|GGUS-Decommission-Support-Unit}} == How can I decommission a Support Unit? ==2 KB (273 words) - 15:38, 3 April 2014
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ1 KB (187 words) - 12:42, 20 August 2015
- {{GGUS-FAQ ...ort to the EGI.eu Collaboration Tools (the EGI.eu backoffice) through this support unit.939 bytes (140 words) - 14:19, 29 November 2019
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ1 KB (228 words) - 15:10, 26 April 2018
- <!-- * decommission: https://its.cern.ch/jira/browse/GGUS-1595 --> [[Category:FAQ Former support units (GGUS)]]2 KB (267 words) - 15:01, 26 April 2018
- * now: [[GGUS:VOMRS_FAQ]] <!-- * decommission: https://its.cern.ch/jira/browse/GGUS-1408 -->2 KB (291 words) - 10:28, 23 June 2015
- [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ1 KB (214 words) - 14:57, 26 April 2018
- {{GGUS-FAQ ...the Gridsite Support Unit is to handle tickets assigned to it through the GGUS system. These tickets can originate from users or from operations.1 KB (172 words) - 18:25, 20 November 2015
- <!-- * decommission: https://ggus.eu/index.php?mode=ticket_info&ticket_id=139716 --> [[Category:FAQ Former support units (GGUS)]]1 KB (226 words) - 15:28, 25 February 2019
- {{GGUS-FAQ ...o the respective section in ARC bug tracker, or re-assigning it to the EMI support unit for further processing.1 KB (203 words) - 10:20, 11 November 2015
- {{GGUS-FAQ ...of the gLite Security SU is handle tickets assigned to it through the EGEE GGUS991 bytes (150 words) - 18:24, 20 November 2015
- ...request support when they are using the grid. The GGUS system is the main support access point for the EGI project. It creates a trouble ticket to record the GGUS is one of [[Core EGI Activities|EGI core services and]] part of [http:3 KB (434 words) - 08:55, 24 January 2022
- {{GGUS-FAQ ...erational issues. It provides site administrator training and limited user support.938 bytes (135 words) - 11:24, 22 February 2018
- | definition of the technology support workflows and their implementation ...ck is done by 97% of the support units. The new FAQ can be found at [[GGUS:FAQ]]4 KB (673 words) - 19:08, 6 January 2015
- {{GGUS-FAQ ...support for the EGI AAI Components (Check-in service) and tracking for the support requests submitted by users.889 bytes (137 words) - 14:19, 29 November 2019
- {{GGUS-FAQ ...The purpose of the caNL SU is to handle tickets assigned to it through the GGUS system. These tickets can originate from users or from operations.1 KB (184 words) - 14:48, 26 April 2018