Operations Portal

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Contents


The Operations Portal provides VO management functions and other capabilities which support the daily operations of EGI. It is a central portal for the operations community that offers a bundle of different capabilities, such as the broadcast tool, VO management facilities, a security dashboard and an operations dashboard that is used to display information about failing monitoring probes and to open tickets to the Resource Centres affected. The dashboard also supports the central grid oversight activities. It is fully interfaced with the EGI Helpdesk and the monitoring system through messaging. It is a critical component as it is used by all EGI Operations Centres to provide support to the respective Resource Centres. The Operations Portal provides tools supporting the daily running of operations of the entire infrastructure: Infrastructure oversight, security operations, VO management, broadcast, availability reporting.

The Operations Portal is one of EGI core services and part of EGI Federated Operations service.

Tool name Operations Portal
Tool Category and description EGI Core service

Tool provides VO management functions and other capabilities which support the daily operations of EGI

Tool url https://operations-portal.egi.eu/
Email cic-information@in2p3.fr
GGUS Support unit Operations Portal
GOC DB entry https://goc.egi.eu/portal/index.php?Page_Type=Site&id=568
Requirements tracking - EGI tracker https://rt.egi.eu/rt/Dashboards/5543/OpsPortal-Requirements
Issue tracking - Developers tracker https://forge.in2p3.fr/projects/opsportaluser
Release schedule Operations Portal Release schedule
Release notes http://operations-portal.egi.eu/home/tasksList
Roadmap TBD
Related OLA https://documents.egi.eu/public/ShowDocument?docid=2170
Test instance url http://operations-portal.egi.eu/test/frontend_test.php
Documentation https://forge.in2p3.fr/projects/opsportaluser/wiki/Main_Features_of_the_dashboard
License Apache2.0
Provider CCIN2P3
Source code https://gitlab.in2p3.fr/groups/opsportal


Change, Release and Deployment

This sections are providing detailed agreement in terms of requirements gathering, release and deployment of Operations Portal which extend Instructions for Operations Tools teams

  1. All requirements are gathered in Ops portal Forge instance.
    • Development team is obliged to keep EGI RT up to date and consistence
  2. Prioritization and testing is done by dedicated Operations Portal Advisory and Testing Board (OPAnTG) coordinated by EGI Operations team
  3. Forge statuses of requests are as follow
    • New
    • In progress - work on it
    • Rejected - rejected by OPAnTG
    • Resolved - released
  4. Forge priority of requests are as follow
    • Low
    • Normal
    • High
    • Immediate (i.e. emergency)
  5. Standard changes (routine actions, no need for approval)
    • changes related to database information update
    • bug fixing - restoring service to expected functionality
  6. Emergency changes (implemented without approval but subject of post-review)
    • Security incidents
  7. Releases
    • Frequency: every 2 months

Documentation

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