Performance

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EGI OLA/SLA/UA framework: EGI OLA SLA framework EGI OLA SLA status Metric Definitions RC performance RP performance EGI services performance


Contents


This page provides:

EGI OLA SLA framework is described under following page: OLA/SLA Framework


Procedure for oversight of availability and reliability performance


Metric definition

Resource Centre performance

On-line Statistics

(certificate required) 

Monthly Reports

Service Level Targets Agreements

RCs Ava/Rel on-line statistics



RC Ava/Rel monthly reports

levels and targets
RC OLA
FedCloud Ava/Rel on-line statistics


Resource infrastructure Provider performance

On-line Statistics

(Operations Portal - certificate required) 

Monthly Reports

Service Level Targets Agreements

Ava/Rel on-line statistics (only Top level bdii)

  RP reports
levels and targets RP OLA
Quality of Service



EGI services performance

On-line Statistics

(certificate required) 

Periodic Reports Service Level Targets Agreements

Quality of Service

Availability and Reliability


QoS reports

Availability and Reliability


levels and targets


EGI.eu OLA (May 2014 - April 2015)

EGI.eu OLA (May 2015 - April 2016)

EGI.eu OLA (May 2016 - December 2017)


levels and targets EGI.eu Federated Operations SLA (May 2014 - April 2015)





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