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Difference between revisions of "Performance"
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Statistics definition
Resource Centre performance
Resource infrastructure Provider performance
EGI.eu services performance
Other performance statistics (non production)
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*information on the service level targets used for performance monthly reports | *information on the service level targets used for performance monthly reports | ||
*links to on-line statistics<br> | *links to on-line statistics<br> | ||
*links to the monthly performance reports<br> | *links to the monthly performance reports<br> | ||
EGI OLA SLA framework is described under following page: [[ | EGI OLA SLA framework is described under following page: [[EGI OLA SLA framework|OLA/SLA Framework]] <br> | ||
<br> | |||
<br> [[PROC04|Procedure for oversight of availability and reliability performance]] | |||
<br> | |||
<br> | |||
= Statistics definition<br> = | = Statistics definition<br> = | ||
*[[ | *[[Service Level Target - Quality of Support|Quality of Support]]: Resource infrastructure Provider, EGI.eu Core services<br> | ||
*[[ | *[[Service Level Target - ROD performance index|ROD performance index]]: Resource infrastructure Provider | ||
*[https://tomtools.cern.ch/confluence/download/attachments/2261694/Ace_Service_Availability_Computation.pdf%3Fversion=1&modificationDate=1314361543000 Availabilty reliability]: Resource infrastructure Provider, Resource Centre, EGI.eu Core services<br> | *[https://tomtools.cern.ch/confluence/download/attachments/2261694/Ace_Service_Availability_Computation.pdf%3Fversion=1&modificationDate=1314361543000 Availabilty reliability]: Resource infrastructure Provider, Resource Centre, EGI.eu Core services<br> | ||
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| '''Service Level Targets''' | | '''Service Level Targets''' | ||
| ''' | | '''Agreements''' | ||
|- | |- | ||
| | | | ||
[https://operations-portal.egi.eu/availability/siteAvailabilities Gird Ava/Rel on-line statistics] | [https://operations-portal.egi.eu/availability/siteAvailabilities Gird Ava/Rel on-line statistics] | ||
| rowspan="2" | <br> <br>[[Availability and reliability monthly statistics#Resource_Centres|RC Ava/Rel monthly reports]] | | rowspan="2" | <br> <br>[[Availability and reliability monthly statistics#Resource_Centres|RC Ava/Rel monthly reports]] | ||
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| '''Service Level Targets''' | | '''Service Level Targets''' | ||
| ''' | | '''Agreements''' | ||
|- | |- | ||
| | | | ||
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= EGI.eu services performance<br> = | = EGI.eu services performance<br> = | ||
{| width="755" border="1" class="wikitable" | {| width="755" border="1" class="wikitable" | ||
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| '''Monthly Reports''' | | '''Monthly Reports''' | ||
| '''Service Level Targets''' | | '''Service Level Targets''' | ||
| ''' | | '''Agreements''' | ||
|- | |- | ||
| rowspan="2" | | | rowspan="2" | | ||
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*[https://documents.egi.eu/document/2277 EGI.eu Operation Level Agreements report templates] | *[https://documents.egi.eu/document/2277 EGI.eu Operation Level Agreements report templates] | ||
<br> | |||
Periodic performance reports:<br> | Periodic performance reports:<br> | ||
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<br> | <br> | ||
<br> | <br> | ||
= Technology Providers performance = | = Technology Providers performance = | ||
| Line 160: | Line 156: | ||
| '''Service Level Targets''' | | '''Service Level Targets''' | ||
| ''' | | '''Agreements''' | ||
|- | |- | ||
| under development | | under development | ||
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*[http://cclavoisier02.in2p3.fr:8000/lavoisier/ar_vo VO services performance on-line statistics] | *[http://cclavoisier02.in2p3.fr:8000/lavoisier/ar_vo VO services performance on-line statistics] | ||
<br> | <br> | ||
[[Category:Service_Level_Management|*]] | [[Category:Service_Level_Management|*]] | ||
Revision as of 14:23, 20 March 2015
| Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
This page provides:
- information on the service level targets used for performance monthly reports
- links to on-line statistics
- links to the monthly performance reports
EGI OLA SLA framework is described under following page: OLA/SLA Framework
Procedure for oversight of availability and reliability performance
Statistics definition
- Quality of Support: Resource infrastructure Provider, EGI.eu Core services
- ROD performance index: Resource infrastructure Provider
- Availabilty reliability: Resource infrastructure Provider, Resource Centre, EGI.eu Core services
Resource Centre performance
|
On-line Statistics (certificate required) |
Monthly Reports |
Service Level Targets | Agreements |
RC Ava/Rel monthly reports |
levels and targets |
RC OLA | |
| Cloud Ava/Rel on-line statistics |
- Underperforming sites and suspensions
- Profile for A/R Computations: ROC_CRITICAL
Resource infrastructure Provider performance
|
On-line Statistics (Operations Portal - certificate required) |
Monthly Reports |
Service Level Targets | Agreements |
|
Ava/Rel on-line statistics (only Top level bdii) |
RP reports |
levels and targets | RP OLA |
|
ROD Performance index: https://operations-portal.egi.eu/rodDashboard/ngi/NGI_CODE/tab/metrics/filter/operators/page/metrics where NGI_CODE is the name of NGI in GOC DB, example for NGI_FRANCE: https://operations-portal.egi.eu/rodDashboard/ngi/NGI_FRANCE/tab/metrics/filter/operators/page/metrics | |||
| Quality of Service |
- List of NGIs' authoritative Top-BDIIs (used for Top-Bdii Ava/Rel computation) GOC DB service group
- List of NGI's authoritative SAM's: GOC DB service group
- List of NGI's authoritative Argus'es: GOC DB service group
- List of NGI services registered in GOCDB (used for NGI/EIRO Ava/Rel computation)
- Profile for A/R Computations:ROC
EGI.eu services performance
|
On-line Statistics (certificate required) |
Monthly Reports | Service Level Targets | Agreements |
|
|
|
||
| levels and targets | EGI.eu Federated Operations SLA |
- List of EGI.eu core services
- Support priority definition
- Profile for A/R Computations:OPS_MONITOR_CRITICAL
- EGI.eu Operation Level Agreement template
- EGI.eu Operation Level Agreements report templates
Periodic performance reports:
Technology Providers performance
|
Monthly Reports |
Service Level Targets | Agreements |
| under development | levels and targets | TP UA |
Other performance statistics (non production)