Performance
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EGI OLA/SLA/UA framework: | EGI OLA SLA framework • | EGI OLA SLA status • | Metric Definitions • | RC performance • | RP performance • | EGI services performance • |
This page provides:
- information on the service level targets used for performance monthly reports
- links to on-line statistics
- links to the monthly performance reports
EGI OLA SLA framework is described under following page: OLA/SLA Framework
Procedure for oversight of availability and reliability performance
Metric definition
- Quality of Support: Resource infrastructure Provider, EGI.eu Core services
- ROD performance index: Resource infrastructure Provider
- Availability reliability: Resource infrastructure Provider, Resource Centre, EGI.eu Core services
Resource Centre performance
On-line Statistics (certificate required) |
Monthly Reports |
Service Level Targets | Agreements |
RC Ava/Rel monthly reports |
levels and targets |
RC OLA | |
Cloud Ava/Rel on-line statistics |
- Underperforming sites and suspensions
- Profile for A/R Computations: ROC_CRITICAL
Resource infrastructure Provider performance
On-line Statistics (Operations Portal - certificate required) |
Monthly Reports |
Service Level Targets | Agreements |
Ava/Rel on-line statistics (only Top level bdii) |
RP reports |
levels and targets | RP OLA |
ROD Performance index: https://operations-portal.egi.eu/rodDashboard/ngi/NGI_CODE/tab/metrics/filter/operators/page/metrics where NGI_CODE is the name of NGI in GOC DB, example for NGI_FRANCE: https://operations-portal.egi.eu/rodDashboard/ngi/NGI_FRANCE/tab/metrics/filter/operators/page/metrics | |||
Quality of Service |
- List of NGIs' authoritative Top-BDIIs (used for Top-Bdii Ava/Rel computation) GOC DB service group
- List of NGI's authoritative SAM's: GOC DB service group
- List of NGI's authoritative Argus'es: GOC DB service group
- List of NGI services registered in GOCDB (used for NGI/EIRO Ava/Rel computation)
- Profile for A/R Computations:ROC
EGI.eu services performance
On-line Statistics (certificate required) |
Periodic Reports | Service Level Targets | Agreements |
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EGI.eu OLA (May 2014 - April 2015) EGI.eu OLA (May 2015 - April 2016) EGI.eu OLA (May 2016 - December 2017) | |
levels and targets | EGI.eu Federated Operations SLA (May 2014 - April 2015) |
- List of EGI.eu core services
- Support priority definition
- Profile for A/R Computations:OPS_MONITOR_CRITICAL
- EGI.eu Operation Level Agreement template
- EGI.eu Operation Level Agreements report templates
- EGI.eu survey report template
Periodic performance reports:
- EGI.eu Core services performance report November 2015-April 2016
- EGI.eu Core services performance report May-October 2015
- EGI.eu Core services performance report November 2014-April 2015
- EGI.eu Core services performance report May-October 2014
Technology Providers performance
On-line Statistics (certificate required) |
Monthly Reports |
Service Level Targets | Agreements |
Quality of Service | TBD | TBD | TP UA |