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- ...ced by the NGI-DE Support Portal. It will be reachable via the URL https://helpdesk.ngi-de.eu/.653 bytes (103 words) - 13:09, 22 June 2010
- = Helpdesk = ...d instance of GGUS for NGI_AEGIS helpdesk will be available soon at http://helpdesk.aegis.rs/.254 bytes (37 words) - 12:40, 31 May 2010
- |Unit= Helpdesk (GGUS)1 KB (180 words) - 14:17, 29 November 2019
- * Service name: Helpdesk service (GGUS) ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support. The central system is interfaced t4 KB (492 words) - 15:20, 6 June 2016
- * Service name: Helpdesk support ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support.2 KB (310 words) - 15:20, 6 June 2016
- #REDIRECT [[EGI Core activities:2015-bidding Helpdesk service]]63 bytes (7 words) - 15:20, 6 June 2016
- #REDIRECT [[EGI Core activities:2015-bidding Helpdesk support]]63 bytes (7 words) - 15:20, 6 June 2016
- *Service name: Helpdesk service (GGUS) ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support. The central system is interfaced t4 KB (492 words) - 17:33, 20 October 2016
- * Service name: Helpdesk support ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support.2 KB (316 words) - 17:44, 19 October 2016
- == urn:mace:egi.eu:aai.egi.eu:helpdesk == This entitlement value is required to access the [https://helpdesk.egi.eu EGI helpdesk (GGUS)].392 bytes (56 words) - 04:29, 21 February 2018
- 23 bytes (2 words) - 17:53, 20 November 2019
- * Service name: Incident Management Helpdesk (GGUS) ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support. The central system is interfaced t4 KB (524 words) - 15:45, 6 June 2016
- #REDIRECT [[EGI Core activities:2013-bidding Incident management helpdesk]]75 bytes (8 words) - 15:45, 6 June 2016
- 23 bytes (2 words) - 17:53, 20 November 2019
Page text matches
- * [[NGI_AEGIS:Helpdesk|NGI_AEGIS:Helpdesk]] ; Helpdesk : ([[GGUS|global]]) http://www.ggus.eu/733 bytes (109 words) - 14:44, 1 June 2010
- == urn:mace:egi.eu:aai.egi.eu:helpdesk == This entitlement value is required to access the [https://helpdesk.egi.eu EGI helpdesk (GGUS)].392 bytes (56 words) - 04:29, 21 February 2018
- |purpose= The aim of NGI_DE helpdesk is to deal with all kind of issues related to operations of grid sites in G |documentation= Helpdesk https://helpdesk.ngi-de.eu/958 bytes (157 words) - 13:55, 29 March 2011
- = Helpdesk = ...d instance of GGUS for NGI_AEGIS helpdesk will be available soon at http://helpdesk.aegis.rs/.254 bytes (37 words) - 12:40, 31 May 2010
- |<tt>[[URN Registry:aai.egi.eu:helpdesk|urn:mace:egi.eu:aai.egi.eu:helpdesk]]</tt> |eduPersonEntitlement value for access to the [https://helpdesk.egi.eu EGI helpdesk]634 bytes (104 words) - 04:30, 21 February 2018
- * [[NGI DE:Helpdesk|NGI-DE:Helpdesk]] ; Helpdesk : ([[GGUS|global]]) http://www.ggus.eu/ , (regional) https://helpdesk.ngi-de.eu/996 bytes (138 words) - 08:36, 25 October 2012
- |documentation= CERN local helpdesk: https://cern.service-now.com/service-portal/ ...RN local helpdesk. Tickets can also be opened directly into the CERN local helpdesk.941 bytes (141 words) - 12:23, 27 May 2011
- #REDIRECT [[EGI Core activities:2015-bidding Helpdesk support]]63 bytes (7 words) - 15:20, 6 June 2016
- #REDIRECT [[EGI Core activities:2015-bidding Helpdesk service]]63 bytes (7 words) - 15:20, 6 June 2016
- #REDIRECT [[EGI Core activities:2013-bidding Incident management helpdesk]]75 bytes (8 words) - 15:45, 6 June 2016
- |responsible= For Issues regarding the Helpdesk please contact ROC RU Support team – Valeriy Kirichenko |assigned by= Users from local helpdesk and GGUS; VO admins, VO shifts, CCOD, ROD,818 bytes (125 words) - 11:32, 28 March 2011
- |O_Task_name = Helpdesk system ...t system, some have their own national ticket ticket or are using the xGUS helpdesk template.2 KB (313 words) - 16:07, 6 January 2015
- #REDIRECT [[GGUS:Helpdesk (GGUS) FAQ]]38 bytes (5 words) - 13:41, 29 November 2019
- * the use of a different helpdesk for local sites . (3) * Regional helpdesk system2 KB (315 words) - 14:21, 28 April 2015
- |<tt>[[URN Registry:res.helpdesk|urn:mace:egi.eu:res:helpdesk]]</tt> |eduPersonEntitlement value for access to the [https://helpdesk.egi.eu EGI helpdesk]619 bytes (96 words) - 16:09, 17 September 2019
- * Service name: Helpdesk support ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support.2 KB (310 words) - 15:20, 6 June 2016
- '''Task 6: Helpdesk Infrastructure''' ::O-E-6 Helpdesk (Core Grid Services/Core Technical Grid Services/Incident Management Tool)3 KB (340 words) - 16:16, 6 January 2015
- * Service name: Helpdesk support ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support.2 KB (316 words) - 17:44, 19 October 2016
- |assigned by=GGUS tickets assigned to NGI_GE helpdesk. |solved by=Tickets are typically solved at NGI_GE helpdesk.657 bytes (107 words) - 15:26, 30 March 2011
- ...he GGUS ticketing system, or through the NGI Helpdesk available at: http://helpdesk.aegis.rs/. ...ed by= Tickets are solved within the [http://helpdesk.aegis.rs/ NGI_AEGIS Helpdesk], and all changes are synchronized with original GGUS tickets.1 KB (164 words) - 08:29, 5 April 2011