Difference between revisions of "Support"
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= Access documentation = | = Access documentation = | ||
== Grid Operations == | == Grid Operations == | ||
* Operations [[Documentation]] | * Operations [[Documentation]] for information about: | ||
** Manuals, Troubleshooting Guide, Grid Administration, How-TOs | ** Manuals, Troubleshooting Guide, Grid Administration, How-TOs | ||
** Operations_FAQ|FAQs | ** Operations_FAQ|FAQs | ||
Line 18: | Line 18: | ||
** Other_Operations_Documentation|DTEAM and OPS VOs | ** Other_Operations_Documentation|DTEAM and OPS VOs | ||
* Operationa Tool [[Tools|Documentation]] for information about: | |||
* [[ | ** [[Accounting_Portal|Accounting Portal]] | ||
** [[GGUS]] | |||
** [[GOCDB]] | |||
** [[Message_brokers|Message brokers]] | |||
** [[Metric_Portal|Metric Portal]] | |||
** [[Network|Network Monitoring]] | |||
** [[SAM]] | |||
** [[External_tools|External tools]] (ACE and gstat) | |||
== Middleware == | == Middleware == |
Revision as of 10:19, 11 November 2011
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
EGI Helpdesk
- Report an incident or send a request to the EGI Helpdesk (GGUS)
- See the list of currently available Support Units
Community Support
- Check the archive of the lcg-rollout mailing list
Access documentation
Grid Operations
- Operations Documentation for information about:
- Manuals, Troubleshooting Guide, Grid Administration, How-TOs
- Operations_FAQ|FAQs
- Operations_Best_Practices|Operations Best Practices
- Operations_Procedures|Procedures and Policies
- Other_Operations_Documentation|DTEAM and OPS VOs
- Operationa Tool Documentation for information about:
- Accounting Portal
- GGUS
- GOCDB
- Message brokers
- Metric Portal
- Network Monitoring
- SAM
- External tools (ACE and gstat)
Middleware
Access training material
Search for training material on the EGI Training Marketplace
Webinars
Recent announcements
Contact
Need extra support?
e-mail: | send an e-mail to operations at mailman.egi.eu |
Ticket: | submit a ticket to the "Operations" Support Unit in the EGI Helpdesk |