Alert.png The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.

Difference between revisions of "Operations"

From EGIWiki
Jump to navigation Jump to search
 
(194 intermediate revisions by 10 users not shown)
Line 1: Line 1:
{{Template:Op menubar}}


{| width="100%" style="background: none repeat scroll 0% 0% rgb(249, 249, 249); margin: 1.2em 0px 6px; border: 1px solid rgb(221, 221, 221);"
|-
| style="width:61%; color:#000;" | <!--        "WELCOME TO EGI Operations"      -->
{| style="width:280px; border:none; background:none;"
|-
| style="width:280px; text-align:center; white-space:nowrap; color:#000;" | <div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">Welcome to EGI Operations</div>
|}


'''EGI Operations'''
| style="width:40%; font-size:95%;" |
'''Contact information'''  


== Contact information ==
'''e-mail:''' send an e-mail to operations at mailman.egi.eu  
'''Contact address''': operations at egi.eu


== EGI-InSPIRE ==
'''Ticket:''' submit a ticket to the "Operations" Support Unit in the [http://helpdesk.egi.eu/ EGI Helpdesk]  
=== Activities ===
* SA1-specific information on: [https://wiki.egi.eu/wiki/Sa1_tasks tasks, activities and coordinators]
* [https://wiki.egi.eu/wiki/EGI-InSPIRE:Main_Page All activities and tasks]


=== Milestones and deliverables ===
|}
* SA1 [[SA1_Milestones|Milestones]]
* SA1 [[SA1_Deliverables|Deliverables]]
* All milestones and deliverables: [http://www.egi.eu/projects/egi-inspire/deliverables-and-milestones/index.html QR2] | [http://www.egi.eu/projects/egi-inspire/deliverables-and-milestones/Q1-deliverables_and_milestones.html QR1]


=== Quality metrics ===  
{| width="100%"
* NEW! EGI-InSPIRE SA1 tasks and NGI reports and metrics for QR3 will be collected on wiki.
|-
** '''[[NGI QR Reports and Metrics]]'''. Note. Providing NGI reports and metrics is mandatory for EGI-InSPIRE partners. These are provided by the NGI Operations Managers.
| style="width:50%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;" |
** '''[[SA1 Task QR Reports and Metrics]]'''. Note. SA1 task reports and metrics are provided by the respective leaders.
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
* [[EGI-InSPIRE SA1 Quality Metrics]]
|-
* [http://www.egi.eu/projects/egi-inspire/metrics/index.html EGI-InSPIRE overall project metrics]
! style="padding:2px;background-color: lightgray;" |
* EGI-InSPIRE [https://wiki.egi.eu/wiki/Quality_Assurance:Main_Page quality assurance]
<big>'''Infrastructure'''</big>


== Groups and meetings ==
|-
=== Operations Boards and Groups===
| style="color:#000;" | <div style="padding:2px 5px" id="mp-tfa">
* [[OMB |  Operations Management Board (OMB)]]
*List of EGI [http://www.egi.eu/infrastructure/resource-providers/index.html Resource infrastructure Providers]  
* [[OTAG|Operational Tool Advisory Group (OTAG)]]
*[http://www.egi.eu/infrastructure/operations/egi_in_numbers/ Installed capacity and figures] - a summary of the EGI infrastructure current resources pool capacity and their utilisation in the last year
* [https://www.egi.eu/indico/categoryDisplay.py?categId=33 Operations Automation Team (OAT)]
*[[Core EGI Activities|EGI.eu operations services]]  
* [https://www.egi.eu/indico/categoryDisplay.py?categId=23 EGI CSIRT]
*[http://www.egi.eu/how-to/join_resource_provider.html Join the infrastructure] - How to become a Resource Provider
* [https://wiki.egi.eu/wiki/Grid_operations_oversight Grid oversight] (COD)
*[[Operations centres|Mapping countries to Operations Centres]]
<!--[[WP7:_Operational_Tools|EGI-InSPIRE JRA1]]-->
<!--[[SA1 Task leaders]]-->


=== Task forces ===
*[[Resource Allocation|Resource Allocation]]
* Operational Level Agreement (OLA) Task Force - October 2010.
*[[Federation of NGI services|Federation of NGI services]]
: Mandate: to propose a plan for an extension and further development of the current OLA framework of EGI.
</div>
: [https://www.egi.eu/indico/categoryDisplay.py?categId=29 Meetings]
|}
: Relevant documentation: Operational Level Agreements (OLAs) within the EGI production infrastructure [https://documents.egi.eu/document/65 MS404] | OLA roadmap [https://documents.egi.eu/public/ShowDocument?docid=259 proposal]


* Network Support Task Force - October 2010.
| style="border:1px solid transparent;" | <br>
: Mandate: o propose a strategy and a set of tools and workflows to provide Network Support in EGI.
| style="width:50%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;" |
:[https://wiki.egi.eu/wiki/NST Network support team and task force]
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
: [https://www.egi.eu/indico/categoryDisplay.py?categId=42 Meetings]
|-
: Relevant documentation:
! style="padding:2px;background-color: lightgray;" |
<big>'''Boards and Groups''' </big>


=== Meetings ===
|-
* [https://www.egi.eu/indico/categoryDisplay.py?categId=32 Monday operations meetings]
| style="color:#000; padding:2px 5px;" | <div id="mp-itn">
<!-- | [[SA1 Task leaders]] -->
List of EGI&nbsp;Operations boards and teams:  
* All EGI-InSPIRE SA1 meetings on [https://www.egi.eu/indico/categoryDisplay.py?categId=11 Indico]


== Infrastructure ==
*[[OMB|Operations Management Board (OMB)]]
* [http://www.egi.eu/production-infrastructure/NGIs/ EGI infrastructure providers]
*[[OTAG|Operational Tool Advisory Group (OTAG)]]
=== Willing to join ?===
*[[EGI CSIRT:Main Page|EGI CSIRT]]  
[[Join| Step-by-step instructions]] for a Grid site
*[[EGI_DMSU|EGI&nbsp;DMSU]] - Deployed Middleware Support Unit
*[[Grid operations oversight|EGI Infrastructure Operations Oversight]] - Operations, Operations Support and ROD
*[[RC FORUM|Resource Centre Forum]]
*Operations [[Task forces]]
</div>
|}


=== Performance===
|}
* [https://wiki.egi.eu/wiki/Availability_and_reliability_monthly_statistics#Performance Availability and Reliability]
* [https://wiki.egi.eu/wiki/Availability_and_reliability_reports_metrics Suspension]


== [[Interoperability of EGI operations]]==
<br>  
* [[NGIs and other Grids]]
* [[UNICORE 6 Nagios sensors implementation]]
<!--* [https://twiki.cern.ch/twiki/bin/view/EGEE/Interoperation EGEE-III WLCG Interoperations]-->


== Operational security ==
{| width="100%"
[[Security:Main Page]] | [[EGI CSIRT:Main Page|EGI Computer Security and Incident Response Team]] | [https://wiki.egi.eu/wiki/SVG EGI Software Vulnerability Group]
|-
| style="width:50%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;" |
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
|-
! style="padding:2px;background-color: lightgray;" |  
<br>


== Operations tools information==
|-
The [[Operations tools information]] page provides links to EGI central operations tools, to documentation and gives an overview of the current NGI deployment plans of local tool instances.
| style="color:#000;" |
|}


== Documentation ==
| style="border:1px solid transparent;" | <br>
<!-- == [[Operations:OD|Manuals, procedures and best practices]] == -->
| style="width:50%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;" |
=== [https://wiki.egi.eu/wiki/Operations:OD#Manuals_and_Best_Practices Manuals and best practices] ===
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
===  [https://wiki.egi.eu/wiki/Operations:OD#Procedures Procedures]===
|-
! style="padding:2px;background-color: lightgray;" |
<big>'''Meetings''' </big>


== Middleware ==
|-
NEW! EMI services [https://twiki.cern.ch/twiki/bin/view/EMI/EMIServicesDocs documentation]
| style="color:#000; padding:2px 5px;" |
'''Operations EGI Meetings '''[[Operations EGI Meetings|'''calendar''']]  


=== Distribution process ===
*Operations Management Board ([https://www.egi.eu/indico/categoryDisplay.py?categId=19 agendas],[[OMB|actions]])
This section describes the process and procedures to deploy new versions of Grid middleware components and operational tools into the EGI production infrastructure.
*User Community Board ([https://indico.egi.eu/indico/categoryDisplay.py?categId=21 agendas],[[UCB|actions]])
* [[Middleware:Release_Process]]
*Operations Meetings ([[Operations Meeting|agendas and actions]])
* [https://documents.egi.eu/document/53 Deploying Software into the EGI production infrastructure, Milestone MS402]
*UMD Release Team ([[URT meetings agendas|agendas and actions]])
* Staged Rollout: list of [https://wiki.egi.eu/wiki/Staged-Rollout Early Adopters and software components]
* [https://wiki.egi.eu/wiki/EGI_IGTF_Release_Process EGI IGTF Release Process]


=== Supported middleware ===
<big>Other </big>
* '''NEW!''' gLite 3.1 [http://glite.web.cern.ch/glite/packages/R3.1/ end of support schedule], OMB approved, 26 Nov 2010
* [http://glite.cern.ch/ Latest releases]
* [https://twiki.cern.ch/twiki/bin/view/LCG/WLCGBaselineVersions WLCG baseline clients and services]


<!--* [https://twiki.cern.ch/twiki/bin/view/EGEE/SupportedClientVersions Supported versions of gLite Clients] (to be updated) -->
*[https://www.egi.eu/indico/categoryDisplay.py?categId=11 All Operations meetings]&nbsp;
<!--* [https://twiki.cern.ch/twiki/bin/view/EGEE/SupportedServiceVersions Supported versions of gLite Services] (to be updated) -->
* [https://edms.cern.ch/document/985325/1 Procedure for retiring middleware services] (to be updated)
* [https://edms.cern.ch/document/1057955/1 Processes for Maintaining and Enforcing a List of Supported gLite Middleware Service] (to be updated)


=== ARC ===
|}
* [http://www.nordugrid.org/arc/ Overview]
* [http://www.nordugrid.org/arc/releases/0_8_3/ Latest release]
* [http://www.nordugrid.org/papers.html Documentation]
* [http://wiki.nordugrid.org/index.php/Roadmap Development roadmap]
* [http://wiki.nordugrid.org/index.php/Release_management Release management]
<!-- * [http://download.nordugrid.org/ Download page]-->


=== gLite ===
|}
* [http://glite.web.cern.ch/glite/packages/latestRelease.asp Latest updates]
* [http://bit.ly/22we3i release schedule]
* [http://glite.cern.ch/admin_documentation Installation and configuration documentation]
<!--* [http://glite.web.cern.ch/glite/documentation/default.asp User guide and general docuementation]
** gLite [http://glite.web.cern.ch/glite/packages/R3.2/ 3.2]: User guide and general docuementation
** gLite [http://glite.web.cern.ch/glite/packages/R3.1/ 3.1]: User guide and general docuementation-->
* [http://glite.web.cern.ch/glite/documentation/userGuide.asp gLite user guide]


=== UNICORE ===
{| width="100%"
|-
| style="width:50%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;" |
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
|-
! style="padding:2px;background-color: lightgray;" |
<big>'''Other Resources'''</big>


* Download server & central services: [https://sourceforge.net/projects/unicore/files/1%20UNICORE%206%20Servers%20and%20Services/1.1%20Core%20Server/ Core Server] | [https://sourceforge.net/projects/unicore/files/1%20UNICORE%206%20Servers%20and%20Services/1.2%20Workflow%20System/ Workflow System] | [https://sourceforge.net/projects/unicore/files/1%20UNICORE%206%20Servers%20and%20Services/1.3%20Common%20Information%20Service/ Common Information Service]
|}


* Download clients: [https://sourceforge.net/projects/unicore/files/2%20UNICORE%206%20Clients,%20Applications,%20and%20APIs/2.1%20UNICORE%20Rich%20Client%20(URC)/ Rich Client] | [https://sourceforge.net/projects/unicore/files/2%20UNICORE%206%20Clients,%20Applications,%20and%20APIs/2.3%20Commandline%20Client%20(UCC)/ Command Line Client] | [https://sourceforge.net/projects/unicore/files/2%20UNICORE%206%20Clients,%20Applications,%20and%20APIs/2.4%20HiLA%20Programming%20API/ HiLA API]
{| style="width:100%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;"
* [http://unicore.eu/documentation/ Documentation]
|-
|  
[https://www.youtube.com/channel/UCEhFH5H6dKAs5ITT-Bh3jlA '''Youtube channel''']  


=== Collecting Requirements===
'''Surveys'''
* [https://www.egi.eu/indico/getFile.py/access?contribId=1&resId=0&materialId=0&confId=152 EGI Operations requirements gathering process], OMB, 21 Dec 2010
* NEW! [https://wiki.egi.eu/wiki/Nagios-requirements.html Nagios test requirements]
* NEW! [https://wiki.egi.eu/wiki/mw-requirements.html Middleware requirements]
* [https://wiki.egi.eu/wiki/tool-requirements.html Tool requirements - coming soon]
* NEW! [[EGI Operations Surveys]]


== Resources ==
See all open [[EGI Operations Surveys|operations surveys]]


'''EGI Operations'''


=== Presentations ===
*[http://www.egi.eu/results/presentations#operations EGI Operations official Presentations]  
* [https://documents.egi.eu/document/43 EGI-InSPIRE project overview] (slides)
*[[EGI Operations in the press]]
* [http://www.egi.eu/results/presentations#operations Collection of presentations] about EGI operations
* [http://www.egi.eu/results/presentations All] project presentations
* Other:
** [https://www.egi.eu/indico/getFile.py/access?contribId=1&resId=0&materialId=0&confId=152 EGI Operations Requirement Gathering Process], OMB, 21 Dec 2010


=== Templates ===
*Operations broadcasts: [http://operations-portal.egi.eu/?limit=40 Archive]
* EGI-InSPIRE [https://documents.egi.eu/document/44 presentation template] | EGI-InSPIRE [https://documents.egi.eu/document/26 document template] | EGI-InSPIRE [https://documents.egi.eu/document/45 quarterly report template]
* [http://cic.in2p3.fr/index.php?section=home&page=newsarchives Operations news archive]


<!--== External links ==
| style="width:50%;" |
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1 EGEE SA1 wiki pages]
'''EGI-InSPIRE '''
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1_USAG EGEE-III User Support Advisory Group]-->
 
*[https://documents.egi.eu/document/506 EGI-InSPIRE project presentation]
*[[EGI-InSPIRE-Tasks|EGI-Inspire Global and Local Tasks]]
 
<br> '''Other'''
 
*[[Glossary|Glossary]]<br>
 
*[https://www.egi.eu/indico/getFile.py/access?contribId=1&resId=0&materialId=0&confId=152 EGI Operations Requirement Gathering Process], OMB, 21 Dec 2010
 
|}
 
|}
 
<br> ''The EGI wiki is mirrored at [http://egi-wiki-mirror.twgrid.org/index.php/Main_Page TWGRID].''
 
[[Category:Operations|*]]

Latest revision as of 15:31, 4 September 2019

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security



Welcome to EGI Operations

Contact information

e-mail: send an e-mail to operations at mailman.egi.eu

Ticket: submit a ticket to the "Operations" Support Unit in the EGI Helpdesk

Infrastructure


Boards and Groups

List of EGI Operations boards and teams:




Meetings

Operations EGI Meetings calendar

Other

Other Resources

Youtube channel

Surveys

See all open operations surveys

EGI Operations

EGI-InSPIRE


Other


The EGI wiki is mirrored at TWGRID.