Difference between revisions of "Operations"

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'''EGI Operations'''
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{{Template:Op menubar}}
  
== Overview of EGI-InSPIRE SA1 ==
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{| width="100%" style="background: none repeat scroll 0% 0% rgb(249, 249, 249); margin: 1.2em 0px 6px; border: 1px solid rgb(221, 221, 221);"
* [[Tasks,_services_and_coordinators|Tasks, services and coordinators]]
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|-
* [[SA1_Deliverables|Deliverables]] and [[SA1_Milestones|Milestones]]
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| style="width:61%; color:#000;" | <!--        "WELCOME TO EGI Operations"      -->
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{| style="width:280px; border:none; background:none;"
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|-
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| style="width:280px; text-align:center; white-space:nowrap; color:#000;" | <div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">Welcome to EGI Operations</div>
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== General information ==
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=== Operations boards and agendas===
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'''Contact information'''  
* '''Operations'''
 
** [[Operations Management Board]]
 
** [[SA1 Task leaders]]
 
** [https://www.egi.eu/indico/categoryDisplay.py?categId=32 Monday operations meetings]
 
* '''[[WP7:_Operational_Tools|Operational Tools]]'''
 
** [[OTAG|Operational Tool Advisory Group (OTAG)]]
 
** [https://www.egi.eu/indico/categoryDisplay.py?categId=33 Operations Automation Team (OAT)]
 
* '''Security''': [https://www.egi.eu/indico/categoryDisplay.py?categId=23 EGI CSIRT]
 
  
* '''EGI-InSPIRE SA1''': [https://www.egi.eu/indico/categoryDisplay.py?categId=11 EGI-InSPIRE SA1 meetings]
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'''e-mail:''' send an e-mail to operations at mailman.egi.eu  
  
* '''Task forces'''
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'''Ticket:''' submit a ticket to the "Operations" Support Unit in the [http://helpdesk.egi.eu/ EGI Helpdesk]
** TBD
 
  
=== SA1 contact information ===
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TO be completed.
 
  
== [[Interoperability of EGI operations]]==
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* [[NGIs and other Grids]]
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* [https://twiki.cern.ch/twiki/bin/view/EGEE/Interoperation EGEE-III WLCG Interoperations]
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<big>'''Infrastructure'''</big>
  
== Operational security ==
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* [[Security:Main Page]]
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| style="color:#000;" | <div style="padding:2px 5px" id="mp-tfa">
* [[EGI CSIRT:Main Page|EGI_CSIRT : EGI Computer Security and Incident Response Team]]
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*List of EGI [http://www.egi.eu/infrastructure/resource-providers/index.html Resource infrastructure Providers]
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*[http://www.egi.eu/infrastructure/operations/egi_in_numbers/ Installed capacity and figures] - a summary of the EGI infrastructure current resources pool capacity and their utilisation in the last year
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*[[Core EGI Activities|EGI.eu operations services]]
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*[http://www.egi.eu/how-to/join_resource_provider.html Join the infrastructure] - How to become a Resource Provider
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*[[Operations centres|Mapping countries to Operations Centres]]
  
== Middleware rollout to production infrastructure ==
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*[[Resource Allocation|Resource Allocation]]
This section describes the process and procedures to deploy new versions of Grid middleware components into the EGI production infrastructure.
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*[[Federation of NGI services|Federation of NGI services]]
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</div>
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|}
  
=== Distribution process ===
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| style="border:1px solid transparent;" | <br>
* [[Middleware:Release_Process]]
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* [https://documents.egi.eu/document/53 Deploying Software into the EGI production infrastructure, Milestone MS402]
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* [https://wiki.egi.eu/wiki/EGI_IGTF_Release_Process EGI IGTF Release Process]
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|-
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<big>'''Boards and Groups''' </big>
  
=== Supported middleware ===
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|-
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| style="color:#000; padding:2px 5px;" | <div id="mp-itn">
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List of EGI&nbsp;Operations boards and teams:
  
* [https://twiki.cern.ch/twiki/bin/view/LCG/WLCGBaselineVersions WLCG baseline clients and services]
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*[[OMB|Operations Management Board (OMB)]]  
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SupportedClientVersions Supported versions of gLite Clients] (to be updated)
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*[[OTAG|Operational Tool Advisory Group (OTAG)]]
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SupportedServiceVersions Supported versions of gLite Services] (to be updated)
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*[[EGI CSIRT:Main Page|EGI CSIRT]]  
* [https://edms.cern.ch/document/985325/1 Procedure for retiring middleware services] (to be updated)
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*[[EGI_DMSU|EGI&nbsp;DMSU]] - Deployed Middleware Support Unit
* [https://edms.cern.ch/document/1057955/1 Processes for Maintaining and Enforcing a List of Supported gLite Middleware Service]
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*[[Grid operations oversight|EGI Infrastructure Operations Oversight]] - Operations, Operations Support and ROD
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*[[RC FORUM|Resource Centre Forum]]
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*Operations [[Task forces]]
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</div>
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|}
  
== [[Operational tools]] ==
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* [https://wiki.egi.eu/wiki/Operational_Tools_Documentation_links Documentation] on operational tools
 
* [https://twiki.cern.ch/twiki/bin/view/EGEE/ExternalROCNagios Status of ROC/NGI Nagios services]
 
* [https://twiki.cern.ch/twiki/bin/view/EGEE/OAT_EGEE_III EGEE-III OAT wiki]
 
  
== Daily Operations, Support and Documentation ==
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<br>
* [[Accounting]]
 
* Monitoring infrastructure
 
** [https://twiki.cern.ch/twiki/bin/view/LCG/SAMProbesMetrics SAM probes and metrics]
 
** Monitoring [https://twiki.cern.ch/twiki/bin/view/EGEE/MonitoringUncertifiedSites uncertified sites] with Nagios
 
** [https://twiki.cern.ch/twiki/bin/view/LCG/ATP Aggregated Topology Provider] (ATP)
 
* [[EGI Helpdesk]]
 
** [https://gus.fzk.de/stat/ttt.php GGUS ticket timeline tool]
 
** [https://gus.fzk.de/stat/stat.php GGUS report generator]
 
** [https://gus.fzk.de/pages/metrics/download_escalation_reports.php GGUS escalation reports]
 
** [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1_USAG EGEE-III User Support Advisory Group]
 
* [[Grid operations oversight]]
 
* [http://cic.in2p3.fr/index.php?section=home&page=newsarchives Operations news archive]
 
* [[Availability_and_reliability_monthly_statistics|Availability/reliability monthly statistics and suspended sites]]
 
* [[Operations:OD|Operational procedures and documentation]]
 
** EGEE -III [http://grid.ie/mpi/wiki/WorkingGroup MPI WG Recommendations] and Improvements for the current MPI Implementation and Ideas for Extension, final version 1.0
 
  
== Operational Level Agreements ==
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* Operational Level Agreement [https://documents.egi.eu/document/31 between a NGI and a site]
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<br>
  
== Resources ==
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|-
* EGI-InSPIRE [https://documents.egi.eu/document/44 presentation template]
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| style="color:#000;" |
* EGI-InSPIRE [https://documents.egi.eu/document/26 document template]
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|}
* EGI-InSPIRE [https://documents.egi.eu/document/45 quarterly report template]
 
  
== References ==
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* [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1 EGEE SA1 wiki pages]
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<big>'''Meetings''' </big>
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|-
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'''Operations EGI Meetings '''[[Operations EGI Meetings|'''calendar''']]
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*Operations Management Board ([https://www.egi.eu/indico/categoryDisplay.py?categId=19 agendas],[[OMB|actions]])
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*User Community Board ([https://indico.egi.eu/indico/categoryDisplay.py?categId=21 agendas],[[UCB|actions]])
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*Operations Meetings ([[Operations Meeting|agendas and actions]])
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*UMD Release Team ([[URT meetings agendas|agendas and actions]])
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<big>Other </big>
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*[https://www.egi.eu/indico/categoryDisplay.py?categId=11 All Operations meetings]&nbsp;
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<big>'''Other Resources'''</big>
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|-
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[https://www.youtube.com/channel/UCEhFH5H6dKAs5ITT-Bh3jlA '''Youtube channel''']
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'''Surveys'''
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See all open [[EGI Operations Surveys|operations surveys]]
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'''EGI Operations'''
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*[http://www.egi.eu/results/presentations#operations EGI Operations official Presentations]
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*[[EGI Operations in the press]]
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*Operations broadcasts: [http://operations-portal.egi.eu/?limit=40 Archive]
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'''EGI-InSPIRE '''
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*[https://documents.egi.eu/document/506 EGI-InSPIRE project presentation]
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*[[EGI-InSPIRE-Tasks|EGI-Inspire Global and Local Tasks]]
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<br> '''Other'''
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*[[Glossary|Glossary]]<br>
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*[https://www.egi.eu/indico/getFile.py/access?contribId=1&resId=0&materialId=0&confId=152 EGI Operations Requirement Gathering Process], OMB, 21 Dec 2010
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<br> ''The EGI wiki is mirrored at [http://egi-wiki-mirror.twgrid.org/index.php/Main_Page TWGRID].''
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[[Category:Operations|*]]

Latest revision as of 15:31, 4 September 2019

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security



Welcome to EGI Operations

Contact information

e-mail: send an e-mail to operations at mailman.egi.eu

Ticket: submit a ticket to the "Operations" Support Unit in the EGI Helpdesk

Infrastructure


Boards and Groups

List of EGI Operations boards and teams:




Meetings

Operations EGI Meetings calendar

Other

Other Resources

Youtube channel

Surveys

See all open operations surveys

EGI Operations

EGI-InSPIRE


Other


The EGI wiki is mirrored at TWGRID.