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'''EGI Operations'''
{{Template:Op menubar}}


== Contact information ==
{| width="100%" style="background: none repeat scroll 0% 0% rgb(249, 249, 249); margin: 1.2em 0px 6px; border: 1px solid rgb(221, 221, 221);"
Get in contact with EGI Operations via e-mail: operations at egi.eu
|-
| style="width:61%; color:#000;" | <!--        "WELCOME TO EGI Operations"      -->
{| style="width:280px; border:none; background:none;"
|-
| style="width:280px; text-align:center; white-space:nowrap; color:#000;" | <div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">Welcome to EGI Operations</div>
|}


== Overview of EGI-InSPIRE SA1 ==
| style="width:40%; font-size:95%;" |  
* [[Tasks,_services_and_coordinators|Tasks, services and coordinators]]
'''Contact information'''
* [[SA1_Deliverables|Deliverables]] and [[SA1_Milestones|Milestones]]
* [[EGI-InSPIRE SA1 Quality Metrics]]


== General information ==
'''e-mail:''' send an e-mail to operations at mailman.egi.eu
=== Infrastructure and Resource Providers===
* Full list '''[http://www.egi.eu/production-infrastructure/NGIs/ resource providers]''' who are contributing resources to the EGI infrastructure.
* '''[[Join]]''' the infrastructure. Step-by-step instructions for a Grid site to become part of the EGI infrastructure.


=== Operations boards and agendas===
'''Ticket:''' submit a ticket to the "Operations" Support Unit in the [http://helpdesk.egi.eu/ EGI Helpdesk]  
* '''Operations'''
** [[OMB |  Operations Management Board (OMB)]]
** [[SA1 Task leaders]]
** [https://www.egi.eu/indico/categoryDisplay.py?categId=32 Monday operations meetings]
* '''[[WP7:_Operational_Tools|Operational Tools]]'''
** [[OTAG|Operational Tool Advisory Group (OTAG)]]
** [https://www.egi.eu/indico/categoryDisplay.py?categId=33 Operations Automation Team (OAT)]
* '''Security''': [https://www.egi.eu/indico/categoryDisplay.py?categId=23 EGI CSIRT]


* '''EGI-InSPIRE SA1''': [https://www.egi.eu/indico/categoryDisplay.py?categId=11 EGI-InSPIRE SA1 meetings]
|}


* '''Task forces'''
{| width="100%"
** '''Operational Level Agreement''' (OLA) Task Force - October 2010. Purpose of the OLA task force is to propose a plan for an extension and further development of the current OLA framework of EGI. The plan, expected for end of November 2010, will be used as input for discussion at the OMB.
|-
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{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
|-
! style="padding:2px;background-color: lightgray;" |
<big>'''Infrastructure'''</big>


'''Resources''': [https://www.egi.eu/indico/categoryDisplay.py?categId=29 Meetings], Milestone [https://documents.egi.eu/document/65 MS404] Operational Level Agreements (OLAs) within the EGI production infrastructure.
|-
| style="color:#000;" | <div style="padding:2px 5px" id="mp-tfa">
*List of EGI [http://www.egi.eu/infrastructure/resource-providers/index.html Resource infrastructure Providers]  
*[http://www.egi.eu/infrastructure/operations/egi_in_numbers/ Installed capacity and figures] - a summary of the EGI infrastructure current resources pool capacity and their utilisation in the last year
*[[Core EGI Activities|EGI.eu operations services]]
*[http://www.egi.eu/how-to/join_resource_provider.html Join the infrastructure] - How to become a Resource Provider
*[[Operations centres|Mapping countries to Operations Centres]]


== [[Interoperability of EGI operations]]==
*[[Resource Allocation|Resource Allocation]]  
* [[NGIs and other Grids]]
*[[Federation of NGI services|Federation of NGI services]]
* [[UNICORE 6 Nagios sensors implementation]]
</div>
* [https://twiki.cern.ch/twiki/bin/view/EGEE/Interoperation EGEE-III WLCG Interoperations]
|}


== Operational security ==
| style="border:1px solid transparent;" | <br>
* [[Security:Main Page]]
| style="width:50%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;" |
* [[EGI CSIRT:Main Page|EGI_CSIRT : EGI Computer Security and Incident Response Team]]
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
|-
! style="padding:2px;background-color: lightgray;" |  
<big>'''Boards and Groups''' </big>


== Middleware rollout to production infrastructure ==
|-
This section describes the process and procedures to deploy new versions of Grid middleware components into the EGI production infrastructure.
| style="color:#000; padding:2px 5px;" | <div id="mp-itn">
List of EGI&nbsp;Operations boards and teams:


=== Distribution process ===
*[[OMB|Operations Management Board (OMB)]]
* [[Middleware:Release_Process]]
*[[OTAG|Operational Tool Advisory Group (OTAG)]]
* [https://documents.egi.eu/document/53 Deploying Software into the EGI production infrastructure, Milestone MS402]
*[[EGI CSIRT:Main Page|EGI CSIRT]]  
* [https://wiki.egi.eu/wiki/EGI_IGTF_Release_Process EGI IGTF Release Process]
*[[EGI_DMSU|EGI&nbsp;DMSU]] - Deployed Middleware Support Unit
*[[Grid operations oversight|EGI Infrastructure Operations Oversight]] - Operations, Operations Support and ROD
*[[RC FORUM|Resource Centre Forum]]  
*Operations [[Task forces]]
</div>
|}


=== Supported middleware ===
|}


* [https://twiki.cern.ch/twiki/bin/view/LCG/WLCGBaselineVersions WLCG baseline clients and services]
<br>
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SupportedClientVersions Supported versions of gLite Clients] (to be updated)
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SupportedServiceVersions Supported versions of gLite Services] (to be updated)
* [https://edms.cern.ch/document/985325/1 Procedure for retiring middleware services] (to be updated)
* [https://edms.cern.ch/document/1057955/1 Processes for Maintaining and Enforcing a List of Supported gLite Middleware Service]


== Tools ==
{| width="100%"
* Operational tools
|-
** Operations [https://operations-portal.egi.eu/ dashboard]
| style="width:50%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;" |
** [http://cic.gridops.org/index.php?section=home CIC] Operations portal
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
** [https://goc.egi.eu/ GOCDB] (Grid configuration repository)
|-
** [http://gstat.egi.eu/gstat/geo/openlayers Gstat 2.0]
! style="padding:2px;background-color: lightgray;" |
** [https://grid-monitoring.egi.eu/myegee/ MyEGI portal]
<br>


* Network monitoring
|-
** [[Network]] monitoring tools ([https://net.egi.eu/ temporary link])
| style="color:#000;" |
|}


* Accounting
| style="border:1px solid transparent;" | <br>
** [http://www3.egee.cesga.es/gridsite/accounting/CESGA/egee_view.php Accounting portal]
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** [http://www3.egee.cesga.es/acctenfor/nodata.php Accounting enforcement]
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
|-
! style="padding:2px;background-color: lightgray;" |
<big>'''Meetings''' </big>


* Availability
|-
** GridView [http://gridview.cern.ch/GRIDVIEW/same_index.php availability graphs]
| style="color:#000; padding:2px 5px;" |
** Monthly availability: [https://wiki.egi.eu/wiki/Availability_and_reliability_monthly_statistics#Statistics historical reports]
'''Operations EGI Meetings '''[[Operations EGI Meetings|'''calendar''']]  
** [http://gvdev.cern.ch/GVPC/Excel/ Availability Excel Reports]


* Support
*Operations Management Board ([https://www.egi.eu/indico/categoryDisplay.py?categId=19 agendas],[[OMB|actions]])
** EGI [https://gus.fzk.de/pages/home.php Helpdesk]
*User Community Board ([https://indico.egi.eu/indico/categoryDisplay.py?categId=21 agendas],[[UCB|actions]])
*Operations Meetings ([[Operations Meeting|agendas and actions]])
*UMD Release Team ([[URT meetings agendas|agendas and actions]])


== Tool documentation ==
<big>Other </big>
* [https://wiki.egi.eu/wiki/Operational_Tools_Documentation_links Documentation] on operational tools
* [https://twiki.cern.ch/twiki/bin/view/EGEE/ExternalROCNagios Status of ROC/NGI Nagios services]
* [https://twiki.cern.ch/twiki/bin/view/EGEE/OAT_EGEE_III EGEE-III OAT wiki]


== Daily Operations, Support and Documentation ==
*[https://www.egi.eu/indico/categoryDisplay.py?categId=11 All Operations meetings]&nbsp;
* [[Accounting]]
* Monitoring infrastructure
** [https://twiki.cern.ch/twiki/bin/view/LCG/SAMProbesMetrics SAM probes and metrics]
** Monitoring [https://twiki.cern.ch/twiki/bin/view/EGEE/MonitoringUncertifiedSites uncertified sites] with Nagios
** [https://twiki.cern.ch/twiki/bin/view/LCG/ATP Aggregated Topology Provider] (ATP)
* [[EGI Helpdesk]]
** [https://gus.fzk.de/stat/ttt.php GGUS ticket timeline tool]
** [https://gus.fzk.de/stat/stat.php GGUS report generator]
** [https://gus.fzk.de/pages/metrics/download_escalation_reports.php GGUS escalation reports]
** [https://gus.fzk.de/pages/docu.php GGUS documentation] (including information on ''team'' and ''alarm'' tickets)
** [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1_USAG EGEE-III User Support Advisory Group]
* [[Grid operations oversight]]
* [http://cic.in2p3.fr/index.php?section=home&page=newsarchives Operations news archive]
* [[Availability_and_reliability_monthly_statistics|Availability/reliability monthly statistics and suspended sites]]


== Procedures and best practices ==
|}
* [[Operations:OD|Operational procedures and best practices]]


== Documentation ==
|}


=== ARC ===
{| width="100%"
|-
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{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
|-
! style="padding:2px;background-color: lightgray;" |
<big>'''Other Resources'''</big>


=== gLite ===
|}
* gLite [http://glite.web.cern.ch/glite/packages/latestRelease.asp latest release]
* gLite [http://glite.web.cern.ch/glite/packages/R3.2/ 3.2]
* gLite [http://glite.web.cern.ch/glite/packages/R3.1/ 3.1]
* gLite [http://glite.web.cern.ch/glite/documentation/default.asp Documentation]
* EGEE -III [http://grid.ie/mpi/wiki/WorkingGroup MPI WG Recommendations] and Improvements for the current MPI Implementation and Ideas for Extension, final version 1.0


=== UNICORE ===
{| style="width:100%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;"
|-
|
[https://www.youtube.com/channel/UCEhFH5H6dKAs5ITT-Bh3jlA '''Youtube channel''']


* Download server & central services:
'''Surveys'''
** [https://sourceforge.net/projects/unicore/files/1%20UNICORE%206%20Servers%20and%20Services/1.1%20Core%20Server/ Core Server]
** [https://sourceforge.net/projects/unicore/files/1%20UNICORE%206%20Servers%20and%20Services/1.2%20Workflow%20System/ Workflow System]
** [https://sourceforge.net/projects/unicore/files/1%20UNICORE%206%20Servers%20and%20Services/1.3%20Common%20Information%20Service/ Common Information Service]


* Download clients:
See all open [[EGI Operations Surveys|operations surveys]]  
** [https://sourceforge.net/projects/unicore/files/2%20UNICORE%206%20Clients,%20Applications,%20and%20APIs/2.1%20UNICORE%20Rich%20Client%20(URC)/ Rich Client]
** [https://sourceforge.net/projects/unicore/files/2%20UNICORE%206%20Clients,%20Applications,%20and%20APIs/2.3%20Commandline%20Client%20(UCC)/ Command Line Client]
** [https://sourceforge.net/projects/unicore/files/2%20UNICORE%206%20Clients,%20Applications,%20and%20APIs/2.4%20HiLA%20Programming%20API/ HiLA API]  
* [http://unicore.eu/documentation/ Documentation]


=== Tools ===
'''EGI Operations'''  
* [https://gus.fzk.de/pages/docu.php GGUS documentation and tutorials] (including information on ''alarm'' and ''team'' tickets)
* [https://wiki.egi.eu/wiki/Operational_Tools_Documentation_links Documentation] on EGI operational tools
* [https://tomtools.cern.ch/confluence/display/IS/DM_Troubleshooting Troubleshooting with GStat 2.0]


== Operational Level Agreements ==
*[http://www.egi.eu/results/presentations#operations EGI Operations official Presentations]
* Operational Level Agreement [https://documents.egi.eu/document/31 between a NGI and a site]
*[[EGI Operations in the press]]


== Resources ==
*Operations broadcasts: [http://operations-portal.egi.eu/?limit=40 Archive]
* EGI-InSPIRE [https://documents.egi.eu/document/44 presentation template]
* EGI-InSPIRE [https://documents.egi.eu/document/26 document template]
* EGI-InSPIRE [https://documents.egi.eu/document/45 quarterly report template]


== References ==
| style="width:50%;" |
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1 EGEE SA1 wiki pages]
'''EGI-InSPIRE '''
 
*[https://documents.egi.eu/document/506 EGI-InSPIRE project presentation]
*[[EGI-InSPIRE-Tasks|EGI-Inspire Global and Local Tasks]]
 
<br> '''Other'''
 
*[[Glossary|Glossary]]<br>
 
*[https://www.egi.eu/indico/getFile.py/access?contribId=1&resId=0&materialId=0&confId=152 EGI Operations Requirement Gathering Process], OMB, 21 Dec 2010
 
|}
 
|}
 
<br> ''The EGI wiki is mirrored at [http://egi-wiki-mirror.twgrid.org/index.php/Main_Page TWGRID].''
 
[[Category:Operations|*]]

Latest revision as of 15:31, 4 September 2019

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security



Welcome to EGI Operations

Contact information

e-mail: send an e-mail to operations at mailman.egi.eu

Ticket: submit a ticket to the "Operations" Support Unit in the EGI Helpdesk

Infrastructure


Boards and Groups

List of EGI Operations boards and teams:




Meetings

Operations EGI Meetings calendar

Other

Other Resources

Youtube channel

Surveys

See all open operations surveys

EGI Operations

EGI-InSPIRE


Other


The EGI wiki is mirrored at TWGRID.

Retrieved from "https://wiki.egi.eu/w/index.php?title=Operations&oldid=102372"