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Difference between revisions of "Operations"

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'''EGI Operations'''
{{Template:Op menubar}}


== Overview of EGI-InSPIRE SA1 ==
{| width="100%" style="background: none repeat scroll 0% 0% rgb(249, 249, 249); margin: 1.2em 0px 6px; border: 1px solid rgb(221, 221, 221);"
* [[Tasks,_services_and_coordinators|Tasks, services and coordinators]]
|-
* [[SA1_Deliverables|Deliverables]] and [[SA1_Milestones|Milestones]]
| style="width:61%; color:#000;" | <!--        "WELCOME TO EGI Operations"      -->
* [[EGI-InSPIRE SA1 Quality Metrics]]
{| style="width:280px; border:none; background:none;"
|-
| style="width:280px; text-align:center; white-space:nowrap; color:#000;" | <div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">Welcome to EGI Operations</div>
|}


== General information ==
| style="width:40%; font-size:95%;" |
=== Infrastructure and Resource Providers===
'''Contact information'''  
* Full list '''[http://www.egi.eu/production-infrastructure/NGIs/ resource providers]''' who are contributing resources to the EGI infrastructure.
* '''[[Join]]''' the infrastructure. Step-by-step instructions for a Grid site to become part of the EGI infrastructure.


=== Operations boards and agendas===
'''e-mail:''' send an e-mail to operations at mailman.egi.eu  
* '''Operations'''
** [[Operations Management Board]]
** [[SA1 Task leaders]]
** [https://www.egi.eu/indico/categoryDisplay.py?categId=32 Monday operations meetings]
* '''[[WP7:_Operational_Tools|Operational Tools]]'''
** [[OTAG|Operational Tool Advisory Group (OTAG)]]
** [https://www.egi.eu/indico/categoryDisplay.py?categId=33 Operations Automation Team (OAT)]
* '''Security''': [https://www.egi.eu/indico/categoryDisplay.py?categId=23 EGI CSIRT]


* '''EGI-InSPIRE SA1''': [https://www.egi.eu/indico/categoryDisplay.py?categId=11 EGI-InSPIRE SA1 meetings]
'''Ticket:''' submit a ticket to the "Operations" Support Unit in the [http://helpdesk.egi.eu/ EGI Helpdesk]  


* '''Task forces'''
|}
** TBD


=== SA1 contact information ===
{| width="100%"
TO be completed.
|-
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{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
|-
! style="padding:2px;background-color: lightgray;" |
<big>'''Infrastructure'''</big>


== [[Interoperability of EGI operations]]==
|-
* [[NGIs and other Grids]]
| style="color:#000;" | <div style="padding:2px 5px" id="mp-tfa">
* [https://twiki.cern.ch/twiki/bin/view/EGEE/Interoperation EGEE-III WLCG Interoperations]
*List of EGI [http://www.egi.eu/infrastructure/resource-providers/index.html Resource infrastructure Providers]
*[http://www.egi.eu/infrastructure/operations/egi_in_numbers/ Installed capacity and figures] - a summary of the EGI infrastructure current resources pool capacity and their utilisation in the last year
*[[Core EGI Activities|EGI.eu operations services]]  
*[http://www.egi.eu/how-to/join_resource_provider.html Join the infrastructure] - How to become a Resource Provider
*[[Operations centres|Mapping countries to Operations Centres]]


== Operational security ==
*[[Resource Allocation|Resource Allocation]]  
* [[Security:Main Page]]
*[[Federation of NGI services|Federation of NGI services]]
* [[EGI CSIRT:Main Page|EGI_CSIRT : EGI Computer Security and Incident Response Team]]
</div>
|}


== Middleware rollout to production infrastructure ==
| style="border:1px solid transparent;" | <br>
This section describes the process and procedures to deploy new versions of Grid middleware components into the EGI production infrastructure.
| style="width:50%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;" |
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
|-
! style="padding:2px;background-color: lightgray;" |
<big>'''Boards and Groups''' </big>


=== Distribution process ===
|-
* [[Middleware:Release_Process]]
| style="color:#000; padding:2px 5px;" | <div id="mp-itn">
* [https://documents.egi.eu/document/53 Deploying Software into the EGI production infrastructure, Milestone MS402]
List of EGI&nbsp;Operations boards and teams:  
* [https://wiki.egi.eu/wiki/EGI_IGTF_Release_Process EGI IGTF Release Process]


=== Supported middleware ===
*[[OMB|Operations Management Board (OMB)]]
*[[OTAG|Operational Tool Advisory Group (OTAG)]]
*[[EGI CSIRT:Main Page|EGI CSIRT]]
*[[EGI_DMSU|EGI&nbsp;DMSU]] - Deployed Middleware Support Unit
*[[Grid operations oversight|EGI Infrastructure Operations Oversight]] - Operations, Operations Support and ROD
*[[RC FORUM|Resource Centre Forum]]
*Operations [[Task forces]]
</div>
|}


* [https://twiki.cern.ch/twiki/bin/view/LCG/WLCGBaselineVersions WLCG baseline clients and services]
|}
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SupportedClientVersions Supported versions of gLite Clients] (to be updated)
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SupportedServiceVersions Supported versions of gLite Services] (to be updated)
* [https://edms.cern.ch/document/985325/1 Procedure for retiring middleware services] (to be updated)
* [https://edms.cern.ch/document/1057955/1 Processes for Maintaining and Enforcing a List of Supported gLite Middleware Service]


== [[Operational tools]] ==
<br>
* [https://wiki.egi.eu/wiki/Operational_Tools_Documentation_links Documentation] on operational tools
* [https://net.egi.eu/ EGI network monitoring tools]
* [https://twiki.cern.ch/twiki/bin/view/EGEE/ExternalROCNagios Status of ROC/NGI Nagios services]
* [https://twiki.cern.ch/twiki/bin/view/EGEE/OAT_EGEE_III EGEE-III OAT wiki]


== Daily Operations, Support and Documentation ==
{| width="100%"
* [[Accounting]]
|-
* Monitoring infrastructure
| style="width:50%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;" |
** [https://twiki.cern.ch/twiki/bin/view/LCG/SAMProbesMetrics SAM probes and metrics]
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
** Monitoring [https://twiki.cern.ch/twiki/bin/view/EGEE/MonitoringUncertifiedSites uncertified sites] with Nagios
|-
** [https://twiki.cern.ch/twiki/bin/view/LCG/ATP Aggregated Topology Provider] (ATP)
! style="padding:2px;background-color: lightgray;" |
* [[EGI Helpdesk]]
<br>
** [https://gus.fzk.de/stat/ttt.php GGUS ticket timeline tool]
** [https://gus.fzk.de/stat/stat.php GGUS report generator]
** [https://gus.fzk.de/pages/metrics/download_escalation_reports.php GGUS escalation reports]
** [https://gus.fzk.de/pages/docu.php GGUS documentation] (including information on ''team'' and ''alarm'' tickets)
** [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1_USAG EGEE-III User Support Advisory Group]
* [[Grid operations oversight]]
* [http://cic.in2p3.fr/index.php?section=home&page=newsarchives Operations news archive]
* [[Availability_and_reliability_monthly_statistics|Availability/reliability monthly statistics and suspended sites]]


== Procedures and best practices ==
|-
* [[Operations:OD|Operational procedures and best practices]]
| style="color:#000;" |
|}


== Documentation ==  
| style="border:1px solid transparent;" | <br>
| style="width:50%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;" |
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
|-
! style="padding:2px;background-color: lightgray;" |
<big>'''Meetings''' </big>


=== ARC ===
|-
| style="color:#000; padding:2px 5px;" |
'''Operations EGI Meetings '''[[Operations EGI Meetings|'''calendar''']]


=== gLite ===
*Operations Management Board ([https://www.egi.eu/indico/categoryDisplay.py?categId=19 agendas],[[OMB|actions]])
* gLite [http://glite.web.cern.ch/glite/packages/latestRelease.asp latest release]
*User Community Board ([https://indico.egi.eu/indico/categoryDisplay.py?categId=21 agendas],[[UCB|actions]])
* gLite [http://glite.web.cern.ch/glite/packages/R3.2/ 3.2]
*Operations Meetings ([[Operations Meeting|agendas and actions]])
* gLite [http://glite.web.cern.ch/glite/packages/R3.1/ 3.1]
*UMD Release Team ([[URT meetings agendas|agendas and actions]])
* gLite [http://glite.web.cern.ch/glite/documentation/default.asp Documentation]
* EGEE -III [http://grid.ie/mpi/wiki/WorkingGroup MPI WG Recommendations] and Improvements for the current MPI Implementation and Ideas for Extension, final version 1.0


=== UNICORE ===
<big>Other </big>


=== Tools ===
*[https://www.egi.eu/indico/categoryDisplay.py?categId=11 All Operations meetings]&nbsp;
* [https://gus.fzk.de/pages/docu.php GGUS documentation and tutorials] (including information on ''alarm'' and ''team'' tickets)
* [https://wiki.egi.eu/wiki/Operational_Tools_Documentation_links Documentation] on EGI operational tools
* [https://tomtools.cern.ch/confluence/display/IS/DM_Troubleshooting Troubleshooting with GStat 2.0]


== Operational Level Agreements ==
|}
* Operational Level Agreement [https://documents.egi.eu/document/31 between a NGI and a site]


== Resources ==
|}
* EGI-InSPIRE [https://documents.egi.eu/document/44 presentation template]
* EGI-InSPIRE [https://documents.egi.eu/document/26 document template]
* EGI-InSPIRE [https://documents.egi.eu/document/45 quarterly report template]


== References ==
{| width="100%"
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1 EGEE SA1 wiki pages]
|-
| style="width:50%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;" |
{| width="100%" style="vertical-align: top; background: none repeat scroll 0% 0% rgb(249, 249, 249);"
|-
! style="padding:2px;background-color: lightgray;" |
<big>'''Other Resources'''</big>
 
|}
 
{| style="width:100%; border: 1px solid rgb(221, 221, 221);; background: none repeat scroll 0% 0% rgb(249, 249, 249); vertical-align:top; color:#000;"
|-
|
[https://www.youtube.com/channel/UCEhFH5H6dKAs5ITT-Bh3jlA '''Youtube channel''']
 
'''Surveys'''
 
See all open [[EGI Operations Surveys|operations surveys]]
 
'''EGI Operations'''
 
*[http://www.egi.eu/results/presentations#operations EGI Operations official Presentations]
*[[EGI Operations in the press]]
 
*Operations broadcasts: [http://operations-portal.egi.eu/?limit=40 Archive]
 
| style="width:50%;" |
'''EGI-InSPIRE '''
 
*[https://documents.egi.eu/document/506 EGI-InSPIRE project presentation]
*[[EGI-InSPIRE-Tasks|EGI-Inspire Global and Local Tasks]]
 
<br> '''Other'''
 
*[[Glossary|Glossary]]<br>
 
*[https://www.egi.eu/indico/getFile.py/access?contribId=1&resId=0&materialId=0&confId=152 EGI Operations Requirement Gathering Process], OMB, 21 Dec 2010
 
|}
 
|}
 
<br> ''The EGI wiki is mirrored at [http://egi-wiki-mirror.twgrid.org/index.php/Main_Page TWGRID].''
 
[[Category:Operations|*]]

Latest revision as of 15:31, 4 September 2019

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security



Welcome to EGI Operations

Contact information

e-mail: send an e-mail to operations at mailman.egi.eu

Ticket: submit a ticket to the "Operations" Support Unit in the EGI Helpdesk

Infrastructure


Boards and Groups

List of EGI Operations boards and teams:




Meetings

Operations EGI Meetings calendar

Other

Other Resources

Youtube channel

Surveys

See all open operations surveys

EGI Operations

EGI-InSPIRE


Other


The EGI wiki is mirrored at TWGRID.

Retrieved from "https://wiki.egi.eu/w/index.php?title=Operations&oldid=102372"