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Difference between revisions of "Operations"

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'''EGI Operations'''
{{Template:Op menubar}}


== Overview of EGI-InSPIRE SA1 ==
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* [[Tasks,_services_and_coordinators|Tasks, services and coordinators]]
|-
* [[SA1_Deliverables|Deliverables]] and [[SA1_Milestones|Milestones]]
| style="width:61%; color:#000;" | <!--        "WELCOME TO EGI Operations"      -->
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| style="width:280px; text-align:center; white-space:nowrap; color:#000;" | <div style="font-size:162%; border:none; margin:0; padding:.1em; color:#000;">Welcome to EGI Operations</div>
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== Operations boards and agendas==
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* '''Operations'''
'''Contact information'''  
** [[Operations Management Board]]
** [[SA1 Task leaders]]
** [https://www.egi.eu/indico/categoryDisplay.py?categId=32 Monday operations meetings]
* '''Operational tools''': [[OTAG|Operations Tool Advisory Group (OTAG)]]
* '''Security''': [https://www.egi.eu/indico/categoryDisplay.py?categId=23 EGI CSIRT]


* '''EGI-InSPIRE SA1''': [https://www.egi.eu/indico/categoryDisplay.py?categId=11 EGI-InSPIRE SA1 meetings]
'''e-mail:''' send an e-mail to operations at mailman.egi.eu  


* Task forces
'''Ticket:''' submit a ticket to the "Operations" Support Unit in the [http://helpdesk.egi.eu/ EGI Helpdesk]  
** TBD
* [[SA1 contact information]]


== [[Interoperability of EGI operations]]==
|}
* [[NGIs and other Grids]]
* [https://twiki.cern.ch/twiki/bin/view/EGEE/Interoperation EGEE-III WLCG Interoperations]


== Operational security ==
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* [[Security:Main Page]]
|-
* [[EGI CSIRT:Main Page|EGI_CSIRT : EGI Computer Security and Incident Response Team]]
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<big>'''Infrastructure'''</big>


== Middleware rollout to production infrastructure ==
|-
This section describes the process and procedures to deploy new versions of Grid middleware components into the EGI production infrastructure:
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* [[Middleware:Release_Process]]
*List of EGI [http://www.egi.eu/infrastructure/resource-providers/index.html Resource infrastructure Providers]  
* [https://twiki.cern.ch/twiki/bin/view/LCG/WLCGBaselineVersions WLCG baseline clients and services]
*[http://www.egi.eu/infrastructure/operations/egi_in_numbers/ Installed capacity and figures] - a summary of the EGI infrastructure current resources pool capacity and their utilisation in the last year
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SupportedClientVersions Supported versions of gLite Clients] (to be updated)
*[[Core EGI Activities|EGI.eu operations services]]  
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SupportedServiceVersions Supported versions of gLite Services] (to be updated)
*[http://www.egi.eu/how-to/join_resource_provider.html Join the infrastructure] - How to become a Resource Provider
* [https://edms.cern.ch/document/985325/1 Procedure for retiring middleware services] (to be updated)
*[[Operations centres|Mapping countries to Operations Centres]]
* [https://edms.cern.ch/document/1057955/1 Processes for Maintaining and Enforcing a List of Supported gLite Middleware Service]


== [[Operations tools]] ==
*[[Resource Allocation|Resource Allocation]]  
* [https://twiki.cern.ch/twiki/bin/view/EGEE/ExternalROCNagios Status of ROC/NGI Nagios services]
*[[Federation of NGI services|Federation of NGI services]]
* [https://twiki.cern.ch/twiki/bin/view/EGEE/OAT_EGEE_III EGEE-III OAT wiki]
</div>
|}


== Daily Operations and Support ==
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* [[Accounting]]
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* Monitoring
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** [https://twiki.cern.ch/twiki/bin/view/LCG/SAMProbesMetrics SAM probes and metrics]
|-
* [[EGI Helpdesk]]
! style="padding:2px;background-color: lightgray;" |  
** [https://gus.fzk.de/stat/ttt.php GGUS ticket timeline tool]
<big>'''Boards and Groups''' </big>
** [https://gus.fzk.de/stat/stat.php GGUS report generator]
** [https://gus.fzk.de/pages/metrics/download_escalation_reports.php GGUS escalation reports]
** [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1_USAG EGEE-III User Support Advisory Group]
* [[Grid operations oversight]]
* [http://cic.in2p3.fr/index.php?section=home&page=newsarchives Operations news archive]
* [[Availability_and_reliability_monthly_statistics|Availability/reliability monthly statistics and suspended sites]]
* [[Operations:OD|Operational procedures and documentation]]


== Resources ==
|-
* EGI-InSPIRE [https://documents.egi.eu/document/44 presentation template]
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* EGI-InSPIRE [https://documents.egi.eu/document/26 document template]
List of EGI&nbsp;Operations boards and teams:  
* EGI-InSPIRE [https://documents.egi.eu/document/45 quarterly report template]


== References ==
*[[OMB|Operations Management Board (OMB)]]
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1 EGEE SA1 wiki pages]
*[[OTAG|Operational Tool Advisory Group (OTAG)]]
*[[EGI CSIRT:Main Page|EGI CSIRT]]
*[[EGI_DMSU|EGI&nbsp;DMSU]] - Deployed Middleware Support Unit
*[[Grid operations oversight|EGI Infrastructure Operations Oversight]] - Operations, Operations Support and ROD
*[[RC FORUM|Resource Centre Forum]]
*Operations [[Task forces]]
</div>
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<br>
 
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<br>
 
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|-
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<big>'''Meetings''' </big>
 
|-
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'''Operations EGI Meetings '''[[Operations EGI Meetings|'''calendar''']]
 
*Operations Management Board ([https://www.egi.eu/indico/categoryDisplay.py?categId=19 agendas],[[OMB|actions]])
*User Community Board ([https://indico.egi.eu/indico/categoryDisplay.py?categId=21 agendas],[[UCB|actions]])
*Operations Meetings ([[Operations Meeting|agendas and actions]])
*UMD Release Team ([[URT meetings agendas|agendas and actions]])
 
<big>Other </big>
 
*[https://www.egi.eu/indico/categoryDisplay.py?categId=11 All Operations meetings]&nbsp;
 
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<big>'''Other Resources'''</big>
 
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|-
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[https://www.youtube.com/channel/UCEhFH5H6dKAs5ITT-Bh3jlA '''Youtube channel''']
 
'''Surveys'''
 
See all open [[EGI Operations Surveys|operations surveys]]
 
'''EGI Operations'''
 
*[http://www.egi.eu/results/presentations#operations EGI Operations official Presentations]
*[[EGI Operations in the press]]
 
*Operations broadcasts: [http://operations-portal.egi.eu/?limit=40 Archive]
 
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'''EGI-InSPIRE '''
 
*[https://documents.egi.eu/document/506 EGI-InSPIRE project presentation]
*[[EGI-InSPIRE-Tasks|EGI-Inspire Global and Local Tasks]]
 
<br> '''Other'''
 
*[[Glossary|Glossary]]<br>
 
*[https://www.egi.eu/indico/getFile.py/access?contribId=1&resId=0&materialId=0&confId=152 EGI Operations Requirement Gathering Process], OMB, 21 Dec 2010
 
|}
 
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<br> ''The EGI wiki is mirrored at [http://egi-wiki-mirror.twgrid.org/index.php/Main_Page TWGRID].''
 
[[Category:Operations|*]]

Latest revision as of 15:31, 4 September 2019

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security



Welcome to EGI Operations

Contact information

e-mail: send an e-mail to operations at mailman.egi.eu

Ticket: submit a ticket to the "Operations" Support Unit in the EGI Helpdesk

Infrastructure


Boards and Groups

List of EGI Operations boards and teams:




Meetings

Operations EGI Meetings calendar

Other

Other Resources

Youtube channel

Surveys

See all open operations surveys

EGI Operations

EGI-InSPIRE


Other


The EGI wiki is mirrored at TWGRID.

Retrieved from "https://wiki.egi.eu/w/index.php?title=Operations&oldid=102372"