Incident Handling Site Checklist
A useful checklist for the main actions that should be performed by the site administrators and security teams in case of a security incident.
Incident Handling with RTIR
Incidents and follow up of all the security issues handled by the EGI-CSIRT (including the security service challenges) is done in EGI using a dedicated ticketing system called [RTIR]. End users do not have direct access to the RTIR system, but can exchange messages using e-mail. A comprehensive guide on the usage of RTIR can be found here