EGI-InSPIRE:Sa1 2012-12-03

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Progress of SA1 issues

Nothing new to report.

Milestones/Deliverables

  • D4.7 Operations Sustainability. Editing still in progress

SA1.1 Activity Management

MEETINGS

  • coordination and preparation of Monday operations meeting
  • participation and contribution with material to the GGUS Advisory Board: discussion of handling of tickets without response from submitters, usage of GGUS for notification purposes in case of unscheduled downtime of EGI.eu central services, and discussion of GGUS minimum service level targets, revision of status of the report generator
  • participation to the web accessibility and usability course
  • contribution to the PMB meeting
  • coordination and preparation of weekly meeting on decommissioning of unsupported middleware
  • participation to Fed Clouds F2F meeting

ACTIVITIES

  • preparation of support resources and review of final report of the EGI/EUDAT/PRACE workshop
  • assessment of status of GLUE 2 profile
  • followup of sites not publishing user DNs in accounting records
  • assessment of status and progress of sites that promised to decommission unsupported services by the end of November, assessment of migration of unsupported VOMS instances: opening of NGI tickets to request that affected service end-points are put in downtime (first escalation step)
  • review of October re-computations, which were erroneously recomputed
  • submission of JRA1 requirement on modified A/R computation algorithm to exclude sites that enter/quit the production infrastructure
  • discussion of extensions of the operations dashboard to handle alarms generated by a new SAM instance dedicated to monitoring of unsupported software (this SAM instance is operated by AUTH)
  • collection of contributions to CF13
  • integration of SAGrid stalled: SAGrid contacted to propose the roll back of the integration steps already completed 9deadline for feedback: end of this week)
  • produced November Top-BDII A/R statistics
  • Discussed about a follow-up workshop Fed AAI for the Community Forum
  • Reviewed the GGUS report generatort

SA1.2 Security

  • activities and planning for tracking upgrade status from gLite 3.2 and EMI-1 components
  • one site still not allowing monitoring
  • SVG - handling of several issues
  • planning for security workshop and submission of EGI CSIRT talk to ISGC 2013
  • preparation starting for SSC run in NGI_UK
  • discussions about implementation of central user banning related to new Service Operations Security Policy from SPG
  • discussion of the extension of the service operations policy to include information on running of unsupported software

SA1.3 Staged rollout

  • Participation in the EGI Federated Cloud F2F meeting.
  • Participation in the SA2 F2F meeting.
  • Discussion and design of changes into the SW provisioning process.
  • Discussion about the an urgent UMD release

SA1.3 Integration

  • Participation to the envri use case meeting

SA1.4 Central tools

SA1.5 Accounting

Repository followup of sites not publishing user DNs in accounting data: This week's report has seen a further decrease from 60 to 51 sites not publishing, the report includes data from November, since there is not enough data in December yet. There are still big sites there, and sites near decommissioning, but we are much close to reach complete publishing of UserDNs

SA1.6 Helpdesk

  • New GGUS release on 2012-11-28
  • GGUS-AB phone conference

SA1.7 Support

  • agreement of involvement of COD on support of new emerging sites. Support will be provided through a dedicated discussion forum of EGI under the moderation of COD
  • ongoing revision of the GOCDB business logic: several change proposed require changes in SAM, these are being discussed internally in JRA1
  • approved extension of the OPERATIONS profile with a new GLEXEC test, the change will become operational from 01 December

Software Support

update of several DMSU procedural pages on ticket escalation handling, to keep them consistent with GGUS pages

Network Support

no report received

SA1.8 Availability and core services

  • operation of new SAM instance dedicated to the monitoring of unsupported services
  • agreement on the usage of the catch all TOP-BDII of GRNET to replace underperforming instances of a few NGIs
  • Communications regarding final A/R October 2012 stats (final reports are not yet available)
  • Operations regarding dteam VO
    • Registration/membership requests
    • GGUS ticket on SE endpoint decomission resolved
  • Internal discussions regarding Dteam VO migration to VOMS endpoint

Documentation

  • new EGI sub forum to support new NGIs and site administrators (with support of COD)
  • ongoing work on EGI user start guide
  • ongoing work on the operations wiki space
  • revision of procedure 16 (recently approved) for decommissioning of unsupported service

Meetings

  • Terena TF-NOC meeting, Poznan 12-13 Nov