Search results

• EGI Core activities:2015-bidding Helpdesk service
  * Service name: Helpdesk service (GGUS) ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support. The central system is interfaced t
  4 KB (492 words) - 15:20, 6 June 2016
• NGI International Task Review MS124 Georgia
  | HelpdeskInfrastructure_Assessment = NGI-GE helpdesk is active. | SupportTeams_Assessment = NGI-GE helpdesk is active.
  2 KB (199 words) - 12:06, 23 February 2013
• 2016-bidding/helpdesk service
  *Service name: Helpdesk service (GGUS) ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support. The central system is interfaced t
  4 KB (492 words) - 17:33, 20 October 2016
• EGI-InSPIRE:WP4 Operations
  * the provisioning of the EGI Helpdesk infrastructure, integrated with national instances, to coordinate activity ...support teams within the infrastructure that once integrated with the EGI Helpdesk will respond to user and site support issues;
  1 KB (186 words) - 19:36, 24 December 2014
• EGI Core activities:2013-bidding Incident management helpdesk
  * Service name: Incident Management Helpdesk (GGUS) ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support. The central system is interfaced t
  4 KB (524 words) - 15:45, 6 June 2016
• EGI Core activities:2013-bidding 1st level support
  ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support.
  1 KB (217 words) - 15:45, 6 June 2016
• NGI International Task Review MS124 Hungary
  | HelpdeskInfrastructure_Assessment = Helpdesk works through the GGUS. | SupportTeams_Assessment = Helpdesk works through the GGUS.
  2 KB (207 words) - 17:20, 28 February 2013
• Documentation Contacts
  '''Ticket:''' submit a ticket to the "Operations" Support Unit in the EGI Helpdesk
  260 bytes (36 words) - 11:11, 14 May 2013
• GGUS:VOs
  ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>'''
  827 bytes (124 words) - 09:38, 2 February 2021
• Regionalized GGUS use cases
  ...ites have to be inserted by hand in the helpdesk configuration. A regional helpdesk should be able to be configured with a regionalized GOCDB in order to autom
  1 KB (232 words) - 14:21, 28 April 2015
• GGUS:Type Of Issue Values
  ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>'''
  1 KB (140 words) - 14:58, 20 August 2015
• EGI Core activities:Bidding
  *[[2016-bidding/helpdesk service|Helpdesk (GGUS)]] *[[2016-bidding/helpdesk support|Helpdesk human support]]
  7 KB (868 words) - 09:54, 24 June 2021
• NGI DE CH Operations Center:NGI DE CH Operations Center
  [https://helpdesk.ngi-de.eu/ Helpdesk / 1st line support] [https://helpdesk.ngi-de.eu/ Helpdesk]
  3 KB (390 words) - 18:39, 25 November 2014
• Support
  <big>'''EGI Helpdesk''' </big> *Report an incident or send a request to the [https://ggus.eu/?mode=index EGI Helpdesk] ([https://ggus.eu/?mode=index GGUS])
  4 KB (538 words) - 14:57, 22 September 2021
• GGUS
  GGUS is the central helpdesk provides a single interface for EGI support. | http://helpdesk.egi.eu/<br>
  3 KB (434 words) - 08:55, 24 January 2022
• EGI Core activities:2013-bidding 2nd level support (core platform)
  ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support.
  2 KB (294 words) - 15:35, 6 June 2016
• NGI International Task Review MS109 Serbia
  ...hieved through the dedicated mailing lists and newly established NGI_AEGIS Helpdesk. ...Helpdesk was recently introduced (NGI_AEGIS Helpdesk). Interface with GGUS helpdesk is provided.
  5 KB (741 words) - 18:55, 19 December 2012
• EGI-InSPIRE:Sa1 2013-12-24
  =SA1.6 Helpdesk=
  887 bytes (118 words) - 18:31, 6 January 2015
• NGI International Task Review MS109 Macedonia
  | US_HS_Consultancy_HowToImprove = When national helpdesk is deployed, this will be the preffered way of consultancy. | OS_IS_Helpdesk_Assessment = No national helpdesk deployed yet. All users use GGUS directly.
  4 KB (549 words) - 19:11, 19 December 2012
• EGI-InSPIRE:Plan 2012 SA1.6
  ...unit in GGUS. To enable this, a separate helpdesk instance, the Technology Helpdesk has been created. ...acking systems. For EMI, support units have been created in the Technology Helpdesk on the level of the product teams or on the level of specific components. A
  5 KB (828 words) - 20:33, 24 December 2014

View (previous 20 | next 20) (20 | 50 | 100 | 250 | 500)