NGI International Task Review MS109 Serbia

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This page contains the assessment of the NGI International Task at year 1 of the EGI-InSPIRE project (one page per NGI). The NGI representatives are required to fill the tables according to the required information. The content will be integral part of the EGI-InSPIRE milestone MS109 "NGI International Task Review"

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User Services

Human Services (Table 1)

Table 1: NGI Assessment: User Services >> Human Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
NA3.3N U-N-3 U-N-13 Requirements Gathering Collecting of requirements is done through direct contacts with user communities and through Grid users training events. 4 -
NA3.3N U-N-14 U-N-15 Application Database Grid applications used by major NGI_AEGIS users are available through the EGI AppDB and this list is constantly updated. There is no Application Database at the national level. 4 We don't have the need for implementation of the Application Database at the national level. The only improvement from our side could be more frequent updates of EGI AppDB with NGI_AEGIS Grid applications.
NA3.3N U-N-16 U-N-17 Training NGI training team is organizing training events for Grid users and site administrators at the national level and also participates in international training events. 5 No need for major improvement.
NA3.3N U-N-12 U-N-18 U-N-19 Consultancy Consultancy is provided through the direct interaction with users. 4 Further development of documentation.

Operations Services

Human Services (Table 2)

Table 2: NGI Assessment: Operations Services >> Human Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
SA1.4N O-N-9 Requirements Gathering Dedicated technical mailing lists are used for gathering of requirements. 4 Level of expertise could be improved among the technical support staff in the NGI. Number of highly skilled personnel could be also increased.
SA1.1N O-N-9 Operations Coordination Coordination is achieved through the dedicated mailing lists and newly established NGI_AEGIS Helpdesk. 4 -
SA1.2N O-N-9 Security Security officers are well trained and organized, with fast response to security issues. 4 We could organize a dedicated security training events on a regular basis.

Infrastructure Services (Table 3)

Table 3: NGI Assessment: Operations Services >> Infrastructure Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
SA1.3N O-N-9 Software Rollout NGI_AEGIS AEGIS01-IPB-SCL site is successfully participating as an early adopter for two gLite services (CREAM CE and Torque Utils). 4 To include more NGI sites in the Staged Rollout procedures.
SA1.4N O-N-3 Monitoring Successfully deployed NGI Nagios instance that monitors not only national resources but also resources of Georgian NGI (NGI_GE). 4 -
SA1.5N O-N-2 Accounting Transition to glite-APEL nodes of NGI_AEGIS was performed on time, well before the deadline. We are using a centralized APEL accounting node at AEGIS01-IPB-SCL site, to simplify the administration for other NGI_AEGIS sites and general accounting coordination. All sites are successfully maintaining synchronization of their local APEL databases with the published data. 5 -
SA1.4N O-N-1 O-N-4 Configuration Repository and Operations Portal Curently, we don't have the need for the deployment of regionalised versions of these tools. -
SA1.6N SA1.7N O-N-6 O-N-7 Helpdesk Full production version of regionalized version of GGUS Helpdesk was recently introduced (NGI_AEGIS Helpdesk). Interface with GGUS helpdesk is provided. 4 New national Helpdesk instance is advertised at recently organized training event for site administrators and is expected to be used more frequently than the mailing lists.
SA1.8N O-N-5 O-N-8 Core Services NGI_AEGIS has successfully deployed all core Grid services (top-BDII, MyProxy, VOMS and FTS, as well as multiple WMS, LB, and LFC service instances). NGI_AEGIS also runs its national CA (AEGIS CA). NGI_AEGIS core services are used not only at the national, but also at international level by many of NGIs from the South East Europe region. 5

Other (Table 4)

Table 4: NGI Assessment: Other
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
NA2.3N Policy Development We actively follow and contribute to the development of policies in various areas, from operations and security, to user communities support and international collaboration. This development has made a significant progress, but still a lot of policies are in the draft status. 3 Speed up policy drafting process and aim at adopting first official versions at earliest convenience.
NA2.2N E-N-2 Dissemination The dissemination activity is organized at quite a wide level and in principle has appropriate impact on policy makers, user communities and general public. 4 The dissemination activities can be still broadened and organized more frequently, with perhaps some elements of collaboration between NGIs.