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- ...he GGUS ticketing system, or through the NGI Helpdesk available at: http://helpdesk.aegis.rs/. ...ed by= Tickets are solved within the [http://helpdesk.aegis.rs/ NGI_AEGIS Helpdesk], and all changes are synchronized with original GGUS tickets.1 KB (164 words) - 08:29, 5 April 2011
- * Service name: Helpdesk service (GGUS) ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support. The central system is interfaced t4 KB (492 words) - 15:20, 6 June 2016
- | HelpdeskInfrastructure_Assessment = NGI-GE helpdesk is active. | SupportTeams_Assessment = NGI-GE helpdesk is active.2 KB (199 words) - 12:06, 23 February 2013
- *Service name: Helpdesk service (GGUS) ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support. The central system is interfaced t4 KB (492 words) - 17:33, 20 October 2016
- * the provisioning of the EGI Helpdesk infrastructure, integrated with national instances, to coordinate activity ...support teams within the infrastructure that once integrated with the EGI Helpdesk will respond to user and site support issues;1 KB (186 words) - 19:36, 24 December 2014
- ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>''' ; Helpdesk : {{GGUS-Helpdesk-{{{Helpdesk|Operations}}}}}3 KB (429 words) - 08:18, 12 April 2016
- * Service name: Incident Management Helpdesk (GGUS) ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support. The central system is interfaced t4 KB (524 words) - 15:45, 6 June 2016
- ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support.1 KB (217 words) - 15:45, 6 June 2016
- | HelpdeskInfrastructure_Assessment = Helpdesk works through the GGUS. | SupportTeams_Assessment = Helpdesk works through the GGUS.2 KB (207 words) - 17:20, 28 February 2013
- '''Ticket:''' submit a ticket to the "Operations" Support Unit in the EGI Helpdesk260 bytes (36 words) - 11:11, 14 May 2013
- ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>'''827 bytes (124 words) - 09:38, 2 February 2021
- ...ites have to be inserted by hand in the helpdesk configuration. A regional helpdesk should be able to be configured with a regionalized GOCDB in order to autom1 KB (232 words) - 14:21, 28 April 2015
- ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>'''1 KB (140 words) - 14:58, 20 August 2015
- *[[2016-bidding/helpdesk service|Helpdesk (GGUS)]] *[[2016-bidding/helpdesk support|Helpdesk human support]]7 KB (868 words) - 09:54, 24 June 2021
- [https://helpdesk.ngi-de.eu/ Helpdesk / 1st line support] [https://helpdesk.ngi-de.eu/ Helpdesk]3 KB (390 words) - 18:39, 25 November 2014
- <big>'''EGI Helpdesk''' </big> *Report an incident or send a request to the [https://ggus.eu/?mode=index EGI Helpdesk] ([https://ggus.eu/?mode=index GGUS])4 KB (538 words) - 14:57, 22 September 2021
- GGUS is the central helpdesk provides a single interface for EGI support. | http://helpdesk.egi.eu/<br>3 KB (434 words) - 08:55, 24 January 2022
- ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support.2 KB (294 words) - 15:35, 6 June 2016
- ...hieved through the dedicated mailing lists and newly established NGI_AEGIS Helpdesk. ...Helpdesk was recently introduced (NGI_AEGIS Helpdesk). Interface with GGUS helpdesk is provided.5 KB (741 words) - 18:55, 19 December 2012
- =SA1.6 Helpdesk=887 bytes (118 words) - 18:31, 6 January 2015