Difference between revisions of "Performance"
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Resource Centre performance
Resource infrastructure Provider performance
EGI.eu Core services performance
Other performance statistics (non production)
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| '''OLA/SLA''' | | '''OLA/SLA''' | ||
|- | |- | ||
| rowspan="2" | under development <br> | | rowspan="2" | under development <br> | ||
| rowspan="2" | under development <br> | | rowspan="2" | under development <br> | ||
| [[SLM EGI.eu Service Levels|levels and targets]] | | [[SLM EGI.eu Service Levels|levels and targets]] | ||
| | | | ||
[https://documents.egi.eu/secure/ShowDocument?docid=2170 EGI.eu OLA] | [https://documents.egi.eu/secure/ShowDocument?docid=2170 EGI.eu OLA] | ||
<br> | |||
|- | |- | ||
| leves and targets | | leves and targets | ||
| [https://documents.egi.eu/public/ShowDocument?docid=2166 EGI.eu Federated Operations SLA] | | [https://documents.egi.eu/public/ShowDocument?docid=2166 EGI.eu Federated Operations SLA] | ||
|} | |} | ||
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*[https://documents.egi.eu/public/ShowDocument?docid=2278 EGI.eu Operation Level Agreement template] | *[https://documents.egi.eu/public/ShowDocument?docid=2278 EGI.eu Operation Level Agreement template] | ||
*[https://documents.egi.eu/document/2277 EGI.eu Operation Level Agreements report templates] | *[https://documents.egi.eu/document/2277 EGI.eu Operation Level Agreements report templates] | ||
<br> | |||
= Technology Providers performance = | |||
{| width="755" border="1" class="wikitable" | |||
|- style="background-color: lightgray;" | |||
| | |||
'''Monthly Reports''' | |||
| '''Service Level Targets''' | |||
| '''OLA/SLA''' | |||
|- | |||
| rowspan="2" | under development <br> | |||
| rowspan="2" | <br> leves and targets <br> | |||
| rowspan="2" | <br> TP SLA<br> | |||
|- | |||
|} | |||
= Other performance statistics (non production)<br> = | = Other performance statistics (non production)<br> = |
Revision as of 17:09, 14 August 2014
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
This page provides:
- information on the service level targets used for performance monthly reports
- links to on-line statistics
- links to the monthly performance reports
- EGI OLA SLA framework overview
- Definition of Availability and Reliability and related computation algorithm (paper)
- Procedure for oversight of availability and reliability performance
Resource Centre performance
On-line Statistics (Operations Portal - certificate required) |
Monthly Reports |
Service Level Targets | OLA |
RC Ava/Rel monthly reports | levels and targets | RC OLA |
- Underperforming sites and suspensions
- Profile for A/R Computations: ROC_CRITICAL
Resource infrastructure Provider performance
On-line Statistics (Operations Portal - certificate required) |
Monthly Reports |
Service Level Targets | OLA |
Ava/Rel on-line statistics | levels and targets | RP OLA |
- List of NGIs' authoritative Top-BDIIs (used for Top-Bdii Ava/Rel computation)
- List of NGI services registered in GOCDB (used for NGI/EIRO Ava/Rel computation)
- Profile for A/R Computations:ROC
EGI.eu Core services performance
On-line Statistics (Operations Portal - certificate required) |
Monthly Reports |
Service Level Targets | OLA/SLA |
under development |
under development |
levels and targets |
|
leves and targets | EGI.eu Federated Operations SLA |
- Support priority definition
- List of EGI.eu core services
- Profile for A/R Computations:OPS_MONITOR_CRITICAL
- EGI.eu Operation Level Agreement template
- EGI.eu Operation Level Agreements report templates
Technology Providers performance
Monthly Reports |
Service Level Targets | OLA/SLA |
under development |
leves and targets |
TP SLA |
Other performance statistics (non production)
EGI OLA SLA framework
- Resource Center (RC) OLA - defines the minimum set of operational services and the respective quality parameters that a Resource Centre is required to provide in EGI.
- Resource infrastructure Provider (RP) OLA - defines the minimum set of operational services and the respective quality parameters that an EGI Resource infrastructure Provider is required to provide.
- EGI.eu OLA - define conditions under which EGI Core services are offered to EGI.eu by its the partners.
EGI is working on:
- Technology Provider (TP) SLA
- User SLA
- EGI.eu SLA