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Difference between revisions of "Performance"
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Statistics definition
Resource Centre performance
Resource infrastructure Provider performance
EGI.eu Core services performance
Other performance statistics (non production)
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*Definition of Availability and Reliability and related computation algorithm ([https://wiki.egi.eu/w/images/a/ad/Ace_Service_Availability_Computation.pdf paper]) | *Definition of Availability and Reliability and related computation algorithm ([https://wiki.egi.eu/w/images/a/ad/Ace_Service_Availability_Computation.pdf paper]) | ||
*[[PROC04|Procedure for oversight of availability and reliability performance]] | *[[PROC04|Procedure for oversight of availability and reliability performance]] | ||
<br> | |||
= Statistics definition<br> = | |||
*[[FAQ_Report_Generator_(GGUS)|Quality of Service]]: Resource infrastructure Provider, EGI.eu Core services<br> | |||
*[[ROD_performance_index|ROD performance index]]: Resource infrastructure Provider | |||
*[https://tomtools.cern.ch/confluence/download/attachments/2261694/Ace_Service_Availability_Computation.pdf%3Fversion=1&modificationDate=1314361543000 Availabilty reliability]: Resource infrastructure Provider, Resource Centre, EGI.eu Core services<br> | |||
= Resource Centre performance<br> = | = Resource Centre performance<br> = | ||
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[https://operations-portal.egi.eu/availability/siteAvailabilities Gird Ava/Rel on-line statistics] | [https://operations-portal.egi.eu/availability/siteAvailabilities Gird Ava/Rel on-line statistics] | ||
| rowspan="2" | <br> <br>[[Availability and reliability monthly statistics#Resource_Centres|RC Ava/Rel monthly reports]] | | rowspan="2" | <br> <br>[[Availability and reliability monthly statistics#Resource_Centres|RC Ava/Rel monthly reports]] | ||
| rowspan="2" | <br> [[SLM RC Service Levels|levels and targets]] | | rowspan="2" | <br> [[SLM RC Service Levels|levels and targets]] | ||
| rowspan="2" | [https://documents.egi.eu/document/31 RC OLA] | | rowspan="2" | [https://documents.egi.eu/document/31 RC OLA] | ||
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= Resource infrastructure Provider performance<br> = | = Resource infrastructure Provider performance<br> = | ||
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[https://operations-portal.egi.eu/availability/topbdiiList Ava/Rel on-line statistics] (only Top level bdii)<br> <br> | [https://operations-portal.egi.eu/availability/topbdiiList Ava/Rel on-line statistics] (only Top level bdii)<br> <br> | ||
| rowspan="3" | [[Availability and reliability monthly statistics#Resource_Infrastructures|RP reports]]<br> <br> <br> | | rowspan="3" | [[Availability and reliability monthly statistics#Resource_Infrastructures|RP reports]]<br> <br> <br> | ||
| rowspan="3" | [[SLM RP Service Levels|levels and targets]] | | rowspan="3" | [[SLM RP Service Levels|levels and targets]] | ||
| rowspan="3" | [https://documents.egi.eu/document/463 RP OLA] | | rowspan="3" | [https://documents.egi.eu/document/463 RP OLA] | ||
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*Profile for A/R Computations:[https://mon.egi.eu/poem/admin/poem/profile/25/ ROC] | *Profile for A/R Computations:[https://mon.egi.eu/poem/admin/poem/profile/25/ ROC] | ||
<br> | <br> | ||
= EGI.eu Core services performance<br> = | = EGI.eu Core services performance<br> = | ||
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<br> | <br> | ||
Periodic performance reports:<br> | Periodic performance reports:<br> | ||
*[https://documents.egi.eu/document/2362 EGI.eu Core services performance report May-October 2014]<br> | *[https://documents.egi.eu/document/2362 EGI.eu Core services performance report May-October 2014]<br> | ||
<br> | <br> | ||
*[[FAQ GGUS-QoS-Levels#Levels_of_service|Support priority]] definition | *[[FAQ GGUS-QoS-Levels#Levels_of_service|Support priority]] definition | ||
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*[https://documents.egi.eu/document/2277 EGI.eu Operation Level Agreements report templates] | *[https://documents.egi.eu/document/2277 EGI.eu Operation Level Agreements report templates] | ||
<br> | <br> | ||
= Technology Providers performance = | = Technology Providers performance = | ||
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#Resource Center (RC) OLA - defines the minimum set of operational services and the respective quality parameters that a Resource Centre is required to provide in EGI. | #Resource Center (RC) OLA - defines the minimum set of operational services and the respective quality parameters that a Resource Centre is required to provide in EGI. | ||
#Resource infrastructure Provider (RP) OLA - defines the minimum set of operational services and the respective quality parameters that an EGI Resource infrastructure Provider is required to provide. | #Resource infrastructure Provider (RP) OLA - defines the minimum set of operational services and the respective quality parameters that an EGI Resource infrastructure Provider is required to provide. | ||
#[https://documents.egi.eu/public/ShowDocument?docid=2278 EGI.eu OLA ]- define conditions under which [[Core EGI Activities|EGI Core services]] are offered to EGI.eu by its the partners.It supports delivery of what was promissed in EGI.eu SLA.<br> | #[https://documents.egi.eu/public/ShowDocument?docid=2278 EGI.eu OLA ]- define conditions under which [[Core EGI Activities|EGI Core services]] are offered to EGI.eu by its the partners.It supports delivery of what was promissed in EGI.eu SLA.<br> | ||
#EGI.eu SLA - define conditions under which [[Core EGI Activities|EGI Core services]] are offered to NGIs by EGI.eu<br> | #EGI.eu SLA - define conditions under which [[Core EGI Activities|EGI Core services]] are offered to NGIs by EGI.eu<br> | ||
#[https://documents.egi.eu/document/2282 Technology Provider (TP) Underpinning Agreement] - defines conditions under which middleware support is provided to the EGI community<br> | #[https://documents.egi.eu/document/2282 Technology Provider (TP) Underpinning Agreement] - defines conditions under which middleware support is provided to the EGI community<br> | ||
#[https://documents.egi.eu/public/ShowDocument?docid=2371 User SLA] - define user specific conditions under which EGI resources are provided to EGI User (VO). Agreed between EGI.eu and VO.<br> | #[https://documents.egi.eu/public/ShowDocument?docid=2371 User SLA] - define user specific conditions under which EGI resources are provided to EGI User (VO). Agreed between EGI.eu and VO.<br> | ||
#User OLA - define user specific conditions under which Resource Center resources are provided to support User SLAs. Agreed between EGI.eu and Resource Center.<br> | #User OLA - define user specific conditions under which Resource Center resources are provided to support User SLAs. Agreed between EGI.eu and Resource Center.<br> | ||
[[Category:Service_Level_Management|*]] | [[Category:Service_Level_Management|*]] | ||
<br> | |||
Revision as of 13:02, 16 December 2014
| Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
This page provides:
- information on the service level targets used for performance monthly reports
- links to on-line statistics
- links to the monthly performance reports
- EGI OLA SLA framework overview
- Definition of Availability and Reliability and related computation algorithm (paper)
- Procedure for oversight of availability and reliability performance
Statistics definition
- Quality of Service: Resource infrastructure Provider, EGI.eu Core services
- ROD performance index: Resource infrastructure Provider
- Availabilty reliability: Resource infrastructure Provider, Resource Centre, EGI.eu Core services
Resource Centre performance
|
On-line Statistics (certificate required) |
Monthly Reports |
Service Level Targets | OLA |
RC Ava/Rel monthly reports |
levels and targets |
RC OLA | |
| Cloud Ava/Rel on-line statistics |
- Underperforming sites and suspensions
- Profile for A/R Computations: ROC_CRITICAL
Resource infrastructure Provider performance
|
On-line Statistics (Operations Portal - certificate required) |
Monthly Reports |
Service Level Targets | OLA |
|
Ava/Rel on-line statistics (only Top level bdii) |
RP reports |
levels and targets | RP OLA |
|
ROD Performance index: https://operations-portal.egi.eu/rodDashboard/ngi/NGI_CODE/tab/metrics/filter/operators/page/metrics where NGI_CODE is the name of NGI in GOC DB, example for NGI_FRANCE: https://operations-portal.egi.eu/rodDashboard/ngi/NGI_FRANCE/tab/metrics/filter/operators/page/metrics | |||
| Quality of Service |
- List of NGIs' authoritative Top-BDIIs (used for Top-Bdii Ava/Rel computation) GOC DB service group
- List of NGI's authoritative SAM's: GOC DB service group
- List of NGI's authoritative Argus'es: GOC DB service group
- List of NGI services registered in GOCDB (used for NGI/EIRO Ava/Rel computation)
- Profile for A/R Computations:ROC
EGI.eu Core services performance
|
On-line Statistics (certificate required) |
Monthly Reports | Service Level Targets | OLA/SLA |
|
|
|
||
| levels and targets | EGI.eu Federated Operations SLA |
Periodic performance reports:
- Support priority definition
- List of EGI.eu core services
- Profile for A/R Computations:OPS_MONITOR_CRITICAL
- EGI.eu Operation Level Agreement template
- EGI.eu Operation Level Agreements report templates
Technology Providers performance
|
Monthly Reports |
Service Level Targets | OLA/SLA |
| under development | levels and targets | TP SLA |
Other performance statistics (non production)
EGI OLA SLA framework
- Resource Center (RC) OLA - defines the minimum set of operational services and the respective quality parameters that a Resource Centre is required to provide in EGI.
- Resource infrastructure Provider (RP) OLA - defines the minimum set of operational services and the respective quality parameters that an EGI Resource infrastructure Provider is required to provide.
- EGI.eu OLA - define conditions under which EGI Core services are offered to EGI.eu by its the partners.It supports delivery of what was promissed in EGI.eu SLA.
- EGI.eu SLA - define conditions under which EGI Core services are offered to NGIs by EGI.eu
- Technology Provider (TP) Underpinning Agreement - defines conditions under which middleware support is provided to the EGI community
- User SLA - define user specific conditions under which EGI resources are provided to EGI User (VO). Agreed between EGI.eu and VO.
- User OLA - define user specific conditions under which Resource Center resources are provided to support User SLAs. Agreed between EGI.eu and Resource Center.