Difference between revisions of "Performance"
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Resource Centre performance
Resource infrastrcutre Provider performance
EGI.eu Core services performance
Other performance statistics (non production)
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{{Template:Op menubar}} {{TOC_right}} | {{Template:Op menubar}} {{TOC_right}} | ||
This page provides: | This page provides: | ||
*information on the service level targets used for performance monthly reports | *information on the service level targets used for performance monthly reports | ||
*links to on-line statistics<br> | *links to on-line statistics<br> | ||
*links to the monthly performance reports | *links to the monthly performance reports<br> | ||
*EGI OLA SLA framework overview | |||
<br> | <br> | ||
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*[[FAQ GGUS-QoS-Levels#Levels_of_service|Support priority]] definition | *[[FAQ GGUS-QoS-Levels#Levels_of_service|Support priority]] definition | ||
*[[Core EGI Activities|List of EGI.eu core services]] | *[[Core EGI Activities|List of EGI.eu core services]] | ||
*Profile for A/R Computations:[https://mon.egi.eu/poem/admin/poem/profile/23/ OPS_MONITOR_CRITICAL] | *Profile for A/R Computations:[https://mon.egi.eu/poem/admin/poem/profile/23/ OPS_MONITOR_CRITICAL] | ||
*[https://documents.egi.eu/public/ShowDocument?docid=2278 EGI.eu Operation Level Agreement template] | *[https://documents.egi.eu/public/ShowDocument?docid=2278 EGI.eu Operation Level Agreement template] | ||
*[https://documents.egi.eu/document/2277 EGI.eu Operation Level Agreements report templates] | *[https://documents.egi.eu/document/2277 EGI.eu Operation Level Agreements report templates] | ||
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<br> | <br> | ||
= EGI OLA SLA framework = | |||
[[Image:OLA_SLA_framework.png|600px|OLA_SLA_framework.png]] | |||
# Resource Center OLA - defines the minimum set of operational services and the respective quality parameters that a Resource Centre is required to provide in EGI. | |||
# Resource infrastructure Provider OLA - defines the minimum set of operational services and the respective quality parameters that an EGI Resource infrastructure Provider is required to provide. | |||
# EGI.eu OLA - define conditions under which Federated Operations service components are offered to EGI.eu by its the partners. | |||
EGI is working on: | |||
# Technology Provider SLA | |||
# User SLA | |||
# EGI.eu SLA | |||
[[Category:Service_Level_Management|*]] | [[Category:Service_Level_Management|*]] |
Revision as of 17:14, 30 July 2014
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
This page provides:
- information on the service level targets used for performance monthly reports
- links to on-line statistics
- links to the monthly performance reports
- EGI OLA SLA framework overview
- Definition of Availability and Reliability and related computation algorithm (paper)
- Procedure for oversight of availability and reliability performance
Resource Centre performance
On-line Statistics (Operations Portal - certificate required) |
Monthly Reports |
Service Level Targets | OLA |
RC Ava/Rel monthly reports | levels and targets | RC OLA |
- Underperforming sites and suspensions
- Profile for A/R Computations: ROC_CRITICAL
Resource infrastrcutre Provider performance
On-line Statistics (Operations Portal - certificate required) |
Monthly Reports |
Service Level Targets | OLA |
Ava/Rel on-line statistics | levels and targets | RP OLA |
- List of NGIs' authoritative Top-BDIIs (used for Top-Bdii Ava/Rel computation)
- List of NGI services registered in GOCDB (used for NGI/EIRO Ava/Rel computation)
- Profile for A/R Computations:ROC
EGI.eu Core services performance
On-line Statistics (Operations Portal - certificate required) |
Monthly Reports |
Service Level Targets | OLA |
under development | under development | levels and targets | EGI.eu OLA |
- Support priority definition
- List of EGI.eu core services
- Profile for A/R Computations:OPS_MONITOR_CRITICAL
- EGI.eu Operation Level Agreement template
- EGI.eu Operation Level Agreements report templates
Other performance statistics (non production)
EGI OLA SLA framework
- Resource Center OLA - defines the minimum set of operational services and the respective quality parameters that a Resource Centre is required to provide in EGI.
- Resource infrastructure Provider OLA - defines the minimum set of operational services and the respective quality parameters that an EGI Resource infrastructure Provider is required to provide.
- EGI.eu OLA - define conditions under which Federated Operations service components are offered to EGI.eu by its the partners.
EGI is working on:
- Technology Provider SLA
- User SLA
- EGI.eu SLA