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The EGI Operations Manuals are approved technical documents that provide prescriptive guidelines on how to complete a given task. These documents are periodically reviewed, and need to be followed by all partners (as opposed to a best-practice documents that provide optional guidelines).

Operations Manuals

Approved

Number	Status	Relevant to	Link	Comment
MAN 01	approved	Resource Centre administrators	Publishing Site Information	Instructions on how to use attributes in the GlueSite object.
MAN 02	approved	Resource Centre administrators	Service Intervention Management	Instructions on how to manage a service intervention, i.e. an action which will involve or lead to the possibility of a loss, or noticeable degradation of a service.

Drafts

Number	Status	Relevant to	Link	Comment
to be defined	draft	Resource Centre administrators, Operations Centres	NGIs and Sites operations manual: Operations related to NGIs and Sites, including Site Administrators	provide description
to be defined	draft	Operations Centres	ROD operations manual: Operations related to NGI operations teams. Also referred to as Regional Operator on Duty.	provide description
to be defined	draft	COD	COD Operations Manual: Operations related to the Central Operations oversight and how it impacts NGIs	provide description
to be defined	to be drafted	Resource Centre administrators, Operations Centres, Users	Downtime Notification Management	Note. This manual will be drafted as soon as the downtime subscription will be migrated from the CIC portal to the Operations Portal. It will obsolete the EGEE version. Description of the downtime notification system to allow for user subscription to receive one or several downtime notifications by their own rule definitions.