Difference between revisions of "Operations Manuals"
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|- style="background-color:lightgray;" | |- style="background-color:lightgray;" | ||
| '''Number''' | | '''Number''' | ||
| '''Link''' | | '''Link''' | ||
| '''Comment''' | | '''Comment''' | ||
| '''Relevant to''' | |||
| '''Status''' | |||
|- | |- | ||
| MAN 01 | | MAN 01 | ||
|[[MAN1_How_to_publish_Site_Information|Publishing Site Information]] | |[[MAN1_How_to_publish_Site_Information|Publishing Site Information]] | ||
| Instructions on how to use attributes in the GlueSite object. | | Instructions on how to use attributes in the GlueSite object. | ||
| Resource Centre administrators | |||
| ''approved'' | |||
|- | |- | ||
| MAN 02 | | MAN 02 | ||
|[[MAN02_Service_intervention_management|Service Intervention Management]] | |[[MAN02_Service_intervention_management|Service Intervention Management]] | ||
| Instructions on how to manage a service intervention, i.e. an action which will involve or lead to the possibility of a loss, or noticeable degradation of a service. | | Instructions on how to manage a service intervention, i.e. an action which will involve or lead to the possibility of a loss, or noticeable degradation of a service. | ||
| Resource Centre administrators | |||
| ''approved'' | |||
|- | |- | ||
| MAN 03 | | MAN 03 |
Revision as of 14:20, 9 March 2011
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
Documentation menu: | Home • | Manuals • | Procedures • | Training • | Other • | Contact ► | For: | VO managers • | Administrators |
The EGI Operations Manuals are approved technical documents that provide prescriptive guidelines on how to complete a given task. These documents are periodically reviewed, and need to be followed by all partners (as opposed to a best-practice documents that provide optional guidelines).
Operations Manuals
Approved
Number | Link | Comment | Relevant to | Status |
MAN 01 | Publishing Site Information | Instructions on how to use attributes in the GlueSite object. | Resource Centre administrators | approved |
MAN 02 | Service Intervention Management | Instructions on how to manage a service intervention, i.e. an action which will involve or lead to the possibility of a loss, or noticeable degradation of a service. | Resource Centre administrators | approved |
MAN 03 | approved by the MPI-support team | Resource Centre administrators | MPI-Start Installation and Configuration | Instructions for Resource Centre administrators on how to install and configure MPI-Start |
Drafts
Number | Status | Relevant to | Link | Comment |
MAN 04 | in progress | Operations Centres, EGI.eu | Tool Intervention Management | Instructions on how to manage a central tool intervention, in particular on how to manage tool unscheduled downtimes affecting central tools such as GGUS, GOCDB, the Operations Portal, the central Accounting Repositories and Portal, the central monitoring services. |
to be defined | draft | Resource Centre administrators, Operations Centres | NGIs and Sites operations manual: Operations related to NGIs and Sites, including Site Administrators | provide description |
to be defined | draft | Operations Centres | ROD operations manual: Operations related to NGI operations teams. Also referred to as Regional Operator on Duty. | provide description |
to be defined | draft | COD | COD Operations Manual: Operations related to the Central Operations oversight and how it impacts NGIs | provide description |
to be defined | to be drafted | Resource Centre administrators, Operations Centres, Users | Downtime Notification Management | Note. This manual will be drafted as soon as the downtime subscription will be migrated from the CIC portal to the Operations Portal. It will obsolete the EGEE version. Description of the downtime notification system to allow for user subscription to receive one or several downtime notifications by their own rule
definitions. |