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Difference between revisions of "Operations Manuals"
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| Line 23: | Line 23: | ||
| ''approved'' | | ''approved'' | ||
| Resource Centre administrators | | Resource Centre administrators | ||
|[[ | |[[MAN02_Service_intervention_management|Service Intervention Management]] | ||
| Instructions on how to manage a service intervention, i.e. an action which will involve or lead to the possibility of a loss, or noticeable degradation of a service. | | Instructions on how to manage a service intervention, i.e. an action which will involve or lead to the possibility of a loss, or noticeable degradation of a service. | ||
|-style="background-color:lightgray;" | |-style="background-color:lightgray;" | ||
Revision as of 14:35, 1 March 2011
| Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
| Documentation menu: | Home • | Manuals • | Procedures • | Training • | Other • | Contact ► | For: | VO managers • | Administrators |
The EGI Operations Manuals are approved technical documents that provide prescriptive guidelines on how to complete a given task. These documents are periodically reviewed, and need to be followed by all partners (as opposed to a best-practice documents that provide optional guidelines).
Operations Manuals
| Number | Status | Relevant to | Link | Comment |
| MAN 01 | approved | Resource Centre administrators | Publishing Site Information | Instructions on how to use attributes in the GlueSite object. |
| MAN 02 | approved | Resource Centre administrators | Service Intervention Management | Instructions on how to manage a service intervention, i.e. an action which will involve or lead to the possibility of a loss, or noticeable degradation of a service. |
| to be defined | draft | Resource Centre administrators, Operations Centres | NGIs and Sites operations manual: Operations related to NGIs and Sites, including Site Administrators | provide description |
| to be defined | draft | Operations Centres | ROD operations manual: Operations related to NGI operations teams. Also referred to as Regional Operator on Duty. | provide description |
| to be defined | draft | COD | COD Operations Manual: Operations related to the Central Operations oversight and how it impacts NGIs | provide description |