EGI-InSPIRE:Sa1 2013-10-22

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Revision as of 09:23, 22 October 2013 by Krakow (talk | contribs) (Milestones/Deliverables)
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Main operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security

Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports

Progress of SA1 issues

Nothing new to report.


  • D4.9 Operations Architecture: send to PMB

SA1.1 Activity Management


  • Federated Cloud meeting
  • fedSM call, and preparation of service management improvement plan for core services
  • EISCAT 3D study case call
  • Lifewatch meeting


  • QR14 preparation
  • handling of GGUS tickets
  • VO validation/decommissioning activities
  • Preparation for October OMB
  • preparation for GGUS AB meeting
  • writing article about EISCAT and EGI collaboration for EGI Newsletter

SA1.2 Security

SA1.3 Staged rollout

SA1.3 Integration

SA1.4 Central tools

SA1.5 Accounting



SA1.6 Helpdesk

  • Preparing and testing of next GGUS release
  • Ticket monitoring
  • Preparing GGUS-AB meeting

SA1.7 Support

Software Support

DMSU tickets flow Oct 6 -- 12
assigned 7
back to tpm 0
reassigned to 3rd level 3
solved 4
open DMSU tickets status
assigned 0
in progress 1
waiting for reply 1
on hold 2

SA1.8 Availability and core services


  • ongoing work - reviewing, RP OLA