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Difference between revisions of "Agenda-2020-09-14"

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* plans on CentOS8 STARTED
* plans on CentOS8 STARTED
** https://wiki.egi.eu/wiki/Next_middleware_release
** https://wiki.egi.eu/wiki/Next_middleware_release
* UMD-4.11.0 - June 29th, 2020 (regular release)
** APEL-SSM 2.4.1 - Secure Stomp Messenger (SSM) updated - Added a delay when receiver is reconnecting to improve reliability. Improved the log output for SSM receivers so that there are fewer trivial entries and so it's more useful in tracking messages on the filesystem.
argo-ams-library 0.5.1 - included in UMD
** cvmfs 2.7.2 - CernVM File System (CernVM-FS) 2.7.2 is a patch release. It contains bugfixes and improvements for clients and servers. See https://cvmfs.readthedocs.io/en/2.7/cpt-releasenotes.html
** CERN Frontier 4.11-3.1 - includes a patch and some fixes http://frontier.cern.ch/dist/rpms-debug/frontier-squidRELEASE_NOTES
** FTS3 3.9.4 - includes bug fixes and improvements https://fts.web.cern.ch/sites/fts.web.cern.ch/themes/fts-webpage/releases-jekyll/releases/2020/05/07/FTS_3_9_4/
** dCache 5.2.20 - some fixes and improvements https://www.dcache.org/old/downloads/1.9/release-notes-5.2.shtml#20
* UMD-4.11.1 - July 21st, 2020 (emergency release)
** This release contains includes an update of CERN Frontier for CentOS7 and SL6.
* UMD-4.11.2 - Aug 14th, 2020 (emergency release)
** This release contains includes an update of dCache for both CentOS7 and SL6.


== Preview repository  ==
== Preview repository  ==
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== ARGO/SAM  ==
== ARGO/SAM  ==
* [https://argo-mon-fedcloud.cro-ngi.hr/nagios/cgi-bin/status.cgi?servicegroup=SERVICE_org.opensciencegrid.htcondorce&style=detail HTCondor-CE probes] included in the ARGO_MON_OPERATORS profile on May 13th: https://ggus.eu/index.php?mode=ticket_info&ticket_id=146949
* [https://argo-mon-fedcloud.cro-ngi.hr/nagios/cgi-bin/status.cgi?servicegroup=SERVICE_org.opensciencegrid.htcondorce&style=detail HTCondor-CE probes] included in the ARGO_MON_OPERATORS profile on May 13th: https://ggus.eu/index.php?mode=ticket_info&ticket_id=146949
** '''(28th Aug)''' 65 endpoints, 15 CRITICAL, success rate is about 76.9%
** '''(14th Sept)''' 70 endpoints, 14 CRITICAL, success rate is about 80%
** '''on Sept 1st they will be included in the [https://poem.egi.eu/ui/public_metricprofiles/ARGO_MON_CRITICAL ARGO_MON_CRITICAL] profile (A/R computation)'''
** '''on Oct 1st they will be included in the [https://poem.egi.eu/ui/public_metricprofiles/ARGO_MON_CRITICAL ARGO_MON_CRITICAL] profile (A/R computation)'''
*** '''please fix the failures by that date'''
*** '''please fix the failures by that date'''
** working on the probe for the host certificate validity check: [https://ggus.eu/index.php?mode=ticket_info&ticket_id=147386 GGUS 147386]
** working on the probe for the host certificate validity check: [https://ggus.eu/index.php?mode=ticket_info&ticket_id=147386 GGUS 147386]
* CREAM-CE metrics in the ARGO_MON_OPERATORS profile on [https://ggus.eu/index.php?mode=ticket_info&ticket_id=147169 May 27th]: eu.egi.CREAMCE-JobSubmit, eu.egi.CREAMCE.WN-Csh, eu.egi.CREAMCE.WN-Softver
* CREAM-CE metrics in the ARGO_MON_OPERATORS profile on [https://ggus.eu/index.php?mode=ticket_info&ticket_id=147169 May 27th]: eu.egi.CREAMCE-JobSubmit, eu.egi.CREAMCE.WN-Csh, eu.egi.CREAMCE.WN-Softver
** '''(24th Aug)''' [https://argo-mon.egi.eu/nagios/cgi-bin/status.cgi?servicegroup=SERVICE_CREAM-CE&style=detail results]:  156 endpoints, 22 WARNING (Timeout occurred (900 sec) ), 31 CRITICAL. Success rate 80.1% (66% including the WARNING)
** '''(14th Sept)''' [https://argo-mon.egi.eu/nagios/cgi-bin/status.cgi?servicegroup=SERVICE_CREAM-CE&style=detail results]:  152 endpoints, 20 WARNING (Timeout occurred (900 sec) ), 24 CRITICAL. Success rate 84.2% (71.1% including the WARNING)
*When eu.egi.CREAMCE.WN-Softver is successful:
*When eu.egi.CREAMCE.WN-Softver is successful:
  CREAM JobOutput OK: retrieved outputSandbox: ['std.err', 'std.out']
  CREAM JobOutput OK: retrieved outputSandbox: ['std.err', 'std.out']
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[https://wiki.egi.eu/wiki/Verify_Configuration_Records#2020-05 List of tickets].
[https://wiki.egi.eu/wiki/Verify_Configuration_Records#2020-05 List of tickets].
* 30 tickets
* 30 tickets
* Not yet solved after 1 month: 16
* Not yet solved: 8


== Monthly Availability/Reliability ==
== Monthly Availability/Reliability ==
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*Under-performed sites in the past A/R reports with issues not yet fixed:
*Under-performed sites in the past A/R reports with issues not yet fixed:
** AsiaPacific: https://ggus.eu/index.php?mode=ticket_info&ticket_id=147748
** AsiaPacific: https://ggus.eu/index.php?mode=ticket_info&ticket_id=147748
*** '''HK-HKU-CC-01'''
*** '''HK-HKU-CC-01''': migrating DPM from sl6 to CenOS7
*** '''TW-NCUHEP'''
*** '''TW-NCUHEP''': ARC-CE failures due to outdated CAs package
** NGI_BG: https://ggus.eu/index.php?mode=ticket_info&ticket_id=147747
** NGI_BG: https://ggus.eu/index.php?mode=ticket_info&ticket_id=147747
*** '''BG01-IPP'''
*** '''BG01-IPP''': CREAM-CE failures, improving...
**NGI_DE: https://ggus.eu/index.php?mode=ticket_info&ticket_id=146871
**NGI_DE: https://ggus.eu/index.php?mode=ticket_info&ticket_id=146871
***'''GoeGRID''': CREAM-CE intermittent failures not affecting ATLAS; failures with ARC-CE
***'''GoeGRID''': CREAM-CE intermittent failures not affecting ATLAS; failures with ARC-CE
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*** HG-02-IASA: problems with certificates renewal due to COVID situation; the montlhy figures are improving
*** HG-02-IASA: problems with certificates renewal due to COVID situation; the montlhy figures are improving
**NGI_IT: https://ggus.eu/index.php?mode=ticket_info&ticket_id=148170
**NGI_IT: https://ggus.eu/index.php?mode=ticket_info&ticket_id=148170
***Hephy-Vienna
***Hephy-Vienna: SRM decommissioned, moved to EOS
***INFN-PADOVA-STACK
***INFN-PADOVA-STACK: the ESACO instance was having problems with the new AAI host certificate. See [https://ggus.eu/index.php?mode=ticket_info&ticket_id=148242 148242]
**NGI_PL: https://ggus.eu/index.php?mode=ticket_info&ticket_id=147311
**NGI_PL: https://ggus.eu/index.php?mode=ticket_info&ticket_id=147311
***WCSS64
***WCSS64
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*** '''UA-ISMA''': migration to ARC6 and other planned software updates
*** '''UA-ISMA''': migration to ARC6 and other planned software updates
*Under-performed sites after 3 consecutive months, under-performed NGIs, QoS violations: ('''August 2020'''):
*Under-performed sites after 3 consecutive months, under-performed NGIs, QoS violations: ('''August 2020'''):
** CERN: https://ggus.eu/index.php?mode=ticket_info&ticket_id=148516
*** webdav failures due to insufficient space in the partition, fixed.
** NGI_DE: https://ggus.eu/index.php?mode=ticket_info&ticket_id=148519
*** LRZ-LMU: CE had problems due to the decommission of SharedFS
** NGI_HR: https://ggus.eu/index.php?mode=ticket_info&ticket_id=148518
*** egee.irb.hr: in the process of a major upgrade from CentOS 6 to CentOS 7, some delays.
** NGI_IL: https://ggus.eu/index.php?mode=ticket_info&ticket_id=148521
*** TECHNION-HEP
** NGI_NL: https://ggus.eu/index.php?mode=ticket_info&ticket_id=148520
*** SARA-MATRIX
** ROC_LA: https://ggus.eu/index.php?mode=ticket_info&ticket_id=148515
** ROC_LA: https://ggus.eu/index.php?mode=ticket_info&ticket_id=148515
*** ATLAND
*** ATLAND: downtime due to powercut and quarantine


*sites suspended:
*sites suspended:
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* please provide updates to the IPv6 assessment (ongoing) https://wiki.egi.eu/w/index.php?title=IPV6_Assessment  
* please provide updates to the IPv6 assessment (ongoing) https://wiki.egi.eu/w/index.php?title=IPV6_Assessment  
* if any relevant, information will be summarised at  OMB
* if any relevant, information will be summarised at  OMB
== CREAM-CE Decommission ==
* End of Security Updates and Support: 31st Dec 2020 (Decommissioning deadline)
** Original broadcast: https://operations-portal.egi.eu/broadcast/archive/2293
* [https://wiki.egi.eu/wiki/PROC16_Decommissioning_of_unsupported_software PROC16 Decommission of unsupported software]
* Decommissioning start date: Oct 1st 2020
** a probe detecting CREAM-CE endpoints will be run, returning WARNING status
* Nov 1st: probe returns CRITICAL status, alarms created on the ROD dashboard, ROD teams start to create tickets
* 1st Jan 2021: EGI Ops will start chasing the sites still providing CREAM-CE endpoints
** By this time service end-points which couldn't be upgraded should be put into downtime by site admin or ROD:


== ARC Middleware 5 end of support, migration to ARC 6 ==
== ARC Middleware 5 end of support, migration to ARC 6 ==
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|-
|-
| 2020-07-13 || 53 || 29 || -
| 2020-07-13 || 53 || 29 || -
|-
| 2020-09-14 || 34 || 18 || -
|}
|}


== Storage accounting ==
== Storage accounting ==


Many of sites stopped the publication of storage accounting records. Opened [https://ggus.eu/index.php?mode=ticket_search&show_columns_check%5B0%5D=TICKET_TYPE&show_columns_check%5B1%5D=AFFECTED_VO&show_columns_check%5B2%5D=AFFECTED_SITE&show_columns_check%5B3%5D=PRIORITY&show_columns_check%5B4%5D=RESPONSIBLE_UNIT&show_columns_check%5B5%5D=STATUS&show_columns_check%5B6%5D=DATE_OF_CHANGE&show_columns_check%5B7%5D=SHORT_DESCRIPTION&show_columns_check%5B8%5D=SCOPE&su_hierarchy=0&keyword=publishing+storage+accounting+records&specattrib=none&status=all&typeofproblem=all&ticket_category=all&date_type=creation+date&tf_radio=1&timeframe=any&from_date=10+Jul+2020&to_date=11+Jul+2020&orderticketsby=REQUEST_ID&orderhow=desc&search_submit=GO%21&ticket_per_page=60  57 tickets] to fix that.
Many sites stopped the publication of storage accounting records. Opened [https://ggus.eu/index.php?mode=ticket_search&show_columns_check%5B0%5D=TICKET_TYPE&show_columns_check%5B1%5D=AFFECTED_VO&show_columns_check%5B2%5D=AFFECTED_SITE&show_columns_check%5B3%5D=PRIORITY&show_columns_check%5B4%5D=RESPONSIBLE_UNIT&show_columns_check%5B5%5D=STATUS&show_columns_check%5B6%5D=DATE_OF_CHANGE&show_columns_check%5B7%5D=SHORT_DESCRIPTION&show_columns_check%5B8%5D=SCOPE&su_hierarchy=0&keyword=publishing+storage+accounting+records&specattrib=none&status=all&typeofproblem=all&ticket_category=all&date_type=creation+date&tf_radio=1&timeframe=any&from_date=10+Jul+2020&to_date=11+Jul+2020&orderticketsby=REQUEST_ID&orderhow=desc&search_submit=GO%21&ticket_per_page=60  57 tickets] to fix that.
* 15 tickets not solved yet
* page for checking when the records were published: http://goc-accounting.grid-support.ac.uk/storagetest/storagesitesystems.html
* page for checking when the records were published: http://goc-accounting.grid-support.ac.uk/storagetest/storagesitesystems.html
* [http://accounting-devel.egi.eu/storage.php Accounting Portal Prototype view]
* [http://accounting-devel.egi.eu/storage.php Accounting Portal Prototype view]
== SECMON failures ==
Several CEs are failing the job submission tests, preventing pakiti to check the vulnerabilities fixes on the WNs.
*original ticket: https://ggus.eu/index.php?mode=ticket_info&ticket_id=143837
*[https://ggus.eu/index.php?mode=ticket_search&show_columns_check%5B%5D=TICKET_TYPE&show_columns_check%5B%5D=AFFECTED_VO&show_columns_check%5B%5D=AFFECTED_SITE&show_columns_check%5B%5D=PRIORITY&show_columns_check%5B%5D=RESPONSIBLE_UNIT&show_columns_check%5B%5D=STATUS&show_columns_check%5B%5D=DATE_OF_CHANGE&show_columns_check%5B%5D=SHORT_DESCRIPTION&show_columns_check%5B%5D=SCOPE&ticket_id=&supportunit=&su_hierarchy=0&former_su=&vo=&user=&keyword=CEs+failing+secmon+tests&involvedsupporter=&assignedto=&affectedsite=&specattrib=none&status=open&priority=&typeofproblem=all&ticket_category=all&mouarea=&date_type=creation+date&tf_radio=1&timeframe=any&from_date=10+Jan+2020&to_date=11+Jan+2020&untouched_date=&scope=&orderticketsby=REQUEST_ID&orderhow=desc&search_submit=GO%21 List of tickets to the sites]
*https://ggus.eu/index.php?mode=ticket_info&ticket_id=144732


= AOB  =
= AOB  =
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== Next meeting  ==
== Next meeting  ==
Sept 14th, 2020 https://indico.egi.eu/event/5098/
Oct 12th, 2020 https://indico.egi.eu/event/5099/

Latest revision as of 11:33, 22 September 2020

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Documentation menu: Home • Manuals • Procedures • Training • Other • Contact ► For: VO managers • Administrators


Back to https://wiki.egi.eu/wiki/Operations_Meeting

General information

Middleware

UMD

  • UMD-4.11.0 - June 29th, 2020 (regular release)
    • APEL-SSM 2.4.1 - Secure Stomp Messenger (SSM) updated - Added a delay when receiver is reconnecting to improve reliability. Improved the log output for SSM receivers so that there are fewer trivial entries and so it's more useful in tracking messages on the filesystem.

argo-ams-library 0.5.1 - included in UMD

  • UMD-4.11.1 - July 21st, 2020 (emergency release)
    • This release contains includes an update of CERN Frontier for CentOS7 and SL6.
  • UMD-4.11.2 - Aug 14th, 2020 (emergency release)
    • This release contains includes an update of dCache for both CentOS7 and SL6.

Preview repository

Operations

ARGO/SAM

  • HTCondor-CE probes included in the ARGO_MON_OPERATORS profile on May 13th: https://ggus.eu/index.php?mode=ticket_info&ticket_id=146949
    • (14th Sept) 70 endpoints, 14 CRITICAL, success rate is about 80%
    • on Oct 1st they will be included in the ARGO_MON_CRITICAL profile (A/R computation)
      • please fix the failures by that date
    • working on the probe for the host certificate validity check: GGUS 147386
  • CREAM-CE metrics in the ARGO_MON_OPERATORS profile on May 27th: eu.egi.CREAMCE-JobSubmit, eu.egi.CREAMCE.WN-Csh, eu.egi.CREAMCE.WN-Softver
    • (14th Sept) results: 152 endpoints, 20 WARNING (Timeout occurred (900 sec) ), 24 CRITICAL. Success rate 84.2% (71.1% including the WARNING)
  • When eu.egi.CREAMCE.WN-Softver is successful:
CREAM JobOutput OK: retrieved outputSandbox: ['std.err', 'std.out']

**** std.err ****


**** std.out ****
egee01 has UMD 3.14.4

When it fails: 

CREAM JobOutput ERROR [DONE-OK, exitCode=1 ]: retrieved outputSandbox: ['std.err', 'std.out']

**** std.err ****
 
**** std.out ****
ERROR: unable to find glite, EMI, LCG or UMD WN version on n1037-amd

FedCloud

Feedback from DMSU

Verify configuration records

On a yearly basis, the information registered into GOC-DB need to be verified. NGIs and RCs have been asked to check them. In particular:

  1. NGI managers should review the people registered and the roles assigned to them, and in particular check the following information:
    • E-Mail
    • ROD E-Mail
    • Security E-Mail
NGI Managers should also review the status of the "not certified" RCs, in according to the RC Status Workflow;
  1. RCs administrators should review the people registered and the roles assigned to them, and in particular check the following information:
    • E-Mail
    • telephone numbers
    • CSIRT E-Mail
RC administrators should also review the information related to the registered service endpoints.

The process should be completed by June 22nd.

List of tickets.

  • 30 tickets
  • Not yet solved: 8

Monthly Availability/Reliability

  • sites suspended:

IPv6 readiness plans

CREAM-CE Decommission

  • End of Security Updates and Support: 31st Dec 2020 (Decommissioning deadline)
  • PROC16 Decommission of unsupported software
  • Decommissioning start date: Oct 1st 2020
    • a probe detecting CREAM-CE endpoints will be run, returning WARNING status
  • Nov 1st: probe returns CRITICAL status, alarms created on the ROD dashboard, ROD teams start to create tickets
  • 1st Jan 2021: EGI Ops will start chasing the sites still providing CREAM-CE endpoints
    • By this time service end-points which couldn't be upgraded should be put into downtime by site admin or ROD:

ARC Middleware 5 end of support, migration to ARC 6

  • Status
Date Number of endpoints in BDII Number of GGUS tickets Issues
2020-06-08 75 42 Some ARC endpoints publish a timestamp instead of a version like 5.X.Y; we can fairly assume they are ARC6 nightly builds, but we're going to close the corresponding tickets after explicit confirmation from the site admin.
2020-07-13 53 29 -
2020-09-14 34 18 -

Storage accounting

Many sites stopped the publication of storage accounting records. Opened 57 tickets to fix that.

AOB

Next meeting

Oct 12th, 2020 https://indico.egi.eu/event/5099/

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