EGI-InSPIRE:Sa1 2013-10-22
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
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Progress of SA1 issues
Nothing new to report.
Milestones/Deliverables
- D4.9 Operations Architecture: send to PMB
SA1.1 Activity Management
MEETINGS
- Federated Cloud meeting
- CHEP2013
- fedSM call, and preparation of service management improvement plan for EGI.eu core services
- EISCAT 3D study case call
- Lifewatch meeting
ACTIVITIES
- QR14 preparation
- handling of GGUS tickets
- VO validation/decommissioning activities
- Preparation for October OMB
- preparation for GGUS AB meeting
- writing article about EISCAT and EGI collaboration for EGI Newsletter
- Monitor the SHA-2 migration
- Prepared a first draft document about the EGI AAI strategy
SA1.2 Security
SA1.3 Staged rollout
SA1.3 Integration
- Ongoing work - Coordinating work on accounting and information system manuals:
- Planing of moving EGI Cloud Infrastructure to production
SA1.4 Central tools
SA1.5 Accounting
Repository
Portal
SA1.6 Helpdesk
- Preparing and testing of next GGUS release
- Ticket monitoring
- Preparing GGUS-AB meeting
SA1.7 Support
Software Support
DMSU tickets flow Oct 6 -- 12 | |
---|---|
assigned | 7 |
back to tpm | 0 |
reassigned to 3rd level | 3 |
solved | 4 |
open DMSU tickets status | |
---|---|
assigned | 0 |
in progress | 1 |
waiting for reply | 1 |
on hold | 2 |
SA1.8 Availability and core services
Documentation
- ongoing work - reviewing EGI.eu, RP OLA