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• Technology
  ...icket to the "Operations" Support Unit in the [http://helpdesk.egi.eu/ EGI Helpdesk].
  3 KB (362 words) - 16:58, 30 June 2021
• EGI-InSPIRE:Sa1 2013-08-06
  =SA1.6 Helpdesk=
  2 KB (275 words) - 18:14, 6 January 2015
• EGI Core activities:2015-bidding Service registry
  Support through the EGI helpdesk to users of GOCDB and to the operators of other depending systems.
  2 KB (330 words) - 15:19, 6 June 2016
• 2016-bidding/service registry
  Support through the EGI helpdesk to users of GOCDB and to the operators of other depending systems.
  2 KB (324 words) - 09:43, 25 October 2016
• GGUS:GOCDB Interface FAQ
  ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>'''
  2 KB (360 words) - 17:06, 10 November 2011
• SLM EGI.eu OLA Service Levels
  | Incident Management Helpdesk
  4 KB (512 words) - 14:16, 20 March 2015
• 06.11.2013 Editorial Access/Management/Maintenance of the suspension list content.
  ...ovides this Service on best effort basis, support is provided via the CERN-Helpdesk / CERN-Security-Contact / CERN-Security-Experts. Usual reaction time is is
  2 KB (339 words) - 13:54, 11 June 2013
• EGI Core activities:2013-bidding GOCDB
  Support through the EGI helpdesk to users of GOCDB and to the operators of other depending systems.
  2 KB (337 words) - 15:46, 6 June 2016
• EGI-InSPIRE:Sa1 2013-02-12
  * followup of MAPPER helpdesk workflows =SA1.6 Helpdesk=
  5 KB (714 words) - 18:20, 6 January 2015
• EGI-InSPIRE:Jra1 2013-09-03
  * Implementation of the COD dashboard with global helpdesk from GGUS and not the dedicated instance CIC_helpdesk
  1 KB (183 words) - 11:23, 6 January 2015
• NGI International Task Review MS109 Georgia
  | OS_IS_Helpdesk_Assessment = There is no need to deploy national helpdesk system.
  3 KB (498 words) - 18:53, 19 December 2012
• EGI-InSPIRE:Serbia-US-QR13
  ...2. We have participated in testing of new GGUS releases and GGUS-NGI_AEGIS Helpdesk interface functionality.
  5 KB (723 words) - 11:42, 23 January 2015
• Operational tools deployment plans
  '''GGUS''' provides xGUS - a simplified regional helpdesk instance for NGIs. These instances are operated centrally but can be custom NGI_AEGIS (https://helpdesk.aegis.rs/)
  7 KB (969 words) - 17:14, 17 February 2021
• EGI-InSPIRE:Sa1 2014-03-18
  =SA1.6 Helpdesk=
  2 KB (311 words) - 18:37, 6 January 2015
• VO Services
  * '''Helpdesk for VO managers''': To provide a first line support to VO managers. = Helpdesk for VO managers =
  7 KB (1,108 words) - 11:41, 23 November 2012
• NGI International Task Review MS124 Portugal
  ...ce of a national / regional helpdesk is not clear while there is a central helpdesk.
  7 KB (894 words) - 12:59, 19 February 2013
• EGI Core activities:2015-bidding Message brokers
  ...rt of message production, exchange and consumption process through the EGI helpdesk.
  3 KB (368 words) - 15:18, 6 June 2016
• EGI-InSPIRE:Sa1 2013-02-19
  * Discussion of progress in helpdesk and accounting integration activities with PRACE =SA1.6 Helpdesk=
  7 KB (1,057 words) - 18:18, 6 January 2015
• EGI-InSPIRE:Sa1 2013-12-10
  =SA1.6 Helpdesk=
  2 KB (299 words) - 18:31, 6 January 2015
• EOSC Portal AAI guide for SPs
  ...ice, you need to submit a ticket to [https://helpdesk.eosc-portal.eu/ EOSC Helpdesk] indicating your request. The responsible support unit is '''EOSC AAI'''. ...DC client by submitting a ticket to [https://helpdesk.eosc-portal.eu/ EOSC Helpdesk] indicating your request. The responsible support unit is '''EOSC AAI'''.
  14 KB (2,061 words) - 17:21, 13 January 2022

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