NGI International Task Review MS124 Portugal

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In the table below, you should provide your self-assessment for the EGI-InSPIRE "NGI International Tasks" for milestone MS124 "NGI International Tasks Review"

For more information on how to complete the tables, read the dedicated Instructions Page


Notes:

  • This milestone is an assessment of services from a managerial perspective and should be reported as an evaluation of the services (e.g. objectives being met; resources to effort; issues; suggested strategic changes).
  • 'DO NOT' report what your NGI did for those tasks/services as this is covered by the Quarterly Reports.
  • In order to edit this page, you need to log in with your EGI SSO account and click 'edit' on the tab (top of this page).


Community Engagement


EGI-InSPIRE Task Task Name Assessment Score How to Improve After EGI-InSPIRE**
*NA2U.2E Marketing
Marketing activities and seminars were delivered in meetings, namely the ones organized by the NREN and by the Portuguese and Spanish NGI. Some new users keep reaching us through the public web pages and wiki. However, the main interest of new communities is focused much more on High Performance Computing rather then in Grid Computing. 3 Continue to be present in the major national scientific and technical meetings. Improve the offer of HPC resources according to the demand. Promote HPC access via grid.
NA2.1N NGI International Liaison
The Portuguese NIL has contributed to the work performed in VTs considered relevant for the NGI and its NGI users. All VT broadcasts are forwarded and followed up to relevant groups that might be interested in participating. Although important, the NIL model was somehow imposed. Funding has been moved from other activities which still have to be delivered. People that have the expertise to assume the NIL role are already deeply involved in other fundamental tasks of the NGI or of the InSPIRE project. With such an accumulation of duties it is hard to keep staff motivated or to achieve goals in a timely manner. 3 The current model should be re-evaluated taking into account previous considerations. The NIL model is not sustainable and does not fit well the structure and effort of all NGIs especially the smaller ones. Another model is needed.
NA2.6N Distributed Competency Centre
NGI staff has actively contributed to major activities which consumed a considerable amount of effort (ex: MPI VT and others). However, due to lack of central coordination after the end of the VT work, the VTs work may be lost. The work performed by the VTs is not properly broadcasted. The goals or achievements are not easily consulted. Moreover, once the VT ends, and if the VT work requires some follow up by other project tasks, there is no coordination in place that can reassess the progress status and check if the VT work was in vain or not. 4 Increase the visibility of the work performed by the VTs and its members. Provide a mechanism to guarantee the follow-up of the VT work after the VT end.

*Please provide your external assessment on the quality of the service, which is delivered as a Global Task (scores and feedback will be included as part of MS123 - Global Task Review).
**Please comment on the continuation or service impact at the end of EC funding regarding the EGI-InSPIRE task/service.


Operations

EGI-InSPIRE Task Task Name Assessment Score How to Improve After EGI-InSPIRE**
SA1.1N NGI Activity Management Active participation in all OMB and Operations meetings, responds in a timely manner to all operations requests (from EGI.eu, NGI policy bodies or user communities). Keep a regular contact with sites via weekly meetings and mailing list. The NGI management for operations was already assessed two times by the regional sites (through anonymous surveys) with very good results. 4 Optimize the coordination with WLCG central bodies
SA1.2N A Secure Infrastructure The current effort seems adequate for the follow up of security issues within the region. However, a more proactive approach would probably require more effort and dedication. 3 Security Dashboards and security teams to follow up security issues and incidents must continue after EGI-InSPIRE.
SA1.3N Service Deployment Major dedicated effort is involved in this task to pursue all the technical issues related to software releases, and interface the several internal and external partners involved. One can consider that the tasks has been successfully accomplished since no major issues have been introduced in the production infrastructure. 4 Involve more partners in the stage rollout of middleware products, especially during major releases of critical components A coordinated effort on how to deploy middleware in the production infrastructure is extremely important especially with the end of the EMI project.
SA1.4N Infrastructure for Grid Management Major effort is committed in the deployment of critical services and tools. Experts are proactive and there is a regular follow up of problems and issues with site performance. 4 Increase the expertise for the most critical services within the region. Enhance or extend fault-tolerance and high availability mechanisms. Core activity for operations. Must continue to be funded.
SA1.5N Accounting Follow up of accounting problems. Given the size of the infrastructure and the jointly operation with Spain, the current effort is sufficient to guarantee that usage is correctly accounted 3
SA1.6N Helpdesk Infrastructure User support is going to start being followed up via dedicated RT system. The interoperability mechanism with GGUS is still unclear. The importance of a national / regional helpdesk is not clear while there is a central helpdesk. 3
SA1.7N Support Teams Support teams are active and reactive at local sites, via email and via ticketing system. Partial porting of application is delivered when necessary. 4 A better and more proactive support can only be obtained with more human resources. Important task that must continue to guarantee the sustainability of the infrastructure since it is the activity with a more direct contact with user communities.
SA1.8N Providing a Reliable Grid Infrastructure Major effort is committed in the follow up of problems and issues with site performance, availability and reliability. Overall, the NGI is always well above the goals. Contribution to major operation procedures and best practices. 4 A better and more proactive support can only be obtained with more human resources. If operations funding is cut after EGI-Inspire the reliability of the infrastructure will be affected

**Please comment on the continuation or service impact at the end of EC funding regarding the EGI-InSPIRE task/service. If you have no information you can leave this column blank.