Difference between revisions of "Operations Manuals"
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=Operational Procedures= | =Operational Procedures= | ||
Currently in development - links are place holders only. Releases will be announced in due time. | |||
These are a set of procedure manuals which are specific to EGI Operations (i.e. ROD teams) and the parties involved in this (Site Admins, NGI Managers.) | These are a set of procedure manuals which are specific to EGI Operations (i.e. ROD teams) and the parties involved in this (Site Admins, NGI Managers.) | ||
---- | |||
{| border="0" | {| border="0" | ||
|- | |- | ||
| '''General''' | | '''[[Operations/General|General]]''' | ||
| ''a synthetic name identifying the subject of the procedure document'' | | '' a synthetic name identifying the subject of the procedure document'' | ||
|- | |- | ||
| '''NGIs''' | | '''[[Operations/NGIs|NGIs]]''' | ||
| ''the URL to the wiki page'' | | ''the URL to the wiki page'' | ||
|- | |- | ||
| '''Sites''' | | '''[[Operations/Sites|Sites]]''' | ||
| ''the last date the document was modified'' | | ''the last date the document was modified'' | ||
|- | |- | ||
| '''1st Line Support''' | | '''[[Operations/1stLine|1st Line Support]]''' | ||
| ''the acronym of the group creating this procedure'' | | ''the acronym of the group creating this procedure'' | ||
|- | |- | ||
| '''ROD''' | | '''[[Operations/ROD|ROD]]''' | ||
| ''the name of the group creating this procedure'' | | ''the name of the group creating this procedure'' | ||
|- | |- | ||
| '''COD''' | | '''[[Operations/COD|COD]]''' | ||
| ''contact person should be nominal procedure owner'' | | ''contact person should be nominal procedure owner'' | ||
|- | |- | ||
|} | |} | ||
---- | |||
==Drafts== | ==Drafts== | ||
Revision as of 14:53, 9 March 2011
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
Documentation menu: | Home • | Manuals • | Procedures • | Training • | Other • | Contact ► | For: | VO managers • | Administrators |
The EGI Operations Manuals are approved technical documents that provide prescriptive guidelines on how to complete a given task. These documents are periodically reviewed, and need to be followed by all partners (as opposed to a best-practice documents that provide optional guidelines).
Independent Operations Manuals
Approved
Number | Link | Comment | Relevant to | Status |
MAN 01 | Publishing Site Information | Instructions on how to use attributes in the GlueSite object. | Resource Centre administrators | approved |
MAN 02 | Service Intervention Management | Instructions on how to manage a service intervention, i.e. an action which will involve or lead to the possibility of a loss, or noticeable degradation of a service. | Resource Centre administrators | approved |
MAN 03 | MPI-Start Installation and Configuration | Instructions for Resource Centre administrators on how to install and configure MPI-Start | Resource Centre administrators | approved by the MPI-support team |
Operational Procedures
Currently in development - links are place holders only. Releases will be announced in due time.
These are a set of procedure manuals which are specific to EGI Operations (i.e. ROD teams) and the parties involved in this (Site Admins, NGI Managers.)
General | a synthetic name identifying the subject of the procedure document |
NGIs | the URL to the wiki page |
Sites | the last date the document was modified |
1st Line Support | the acronym of the group creating this procedure |
ROD | the name of the group creating this procedure |
COD | contact person should be nominal procedure owner |
Drafts
Number | Status | Relevant to | Link | Comment |
MAN 04 | in progress | Operations Centres, EGI.eu | Tool Intervention Management | Instructions on how to manage a central tool intervention, in particular on how to manage tool unscheduled downtimes affecting central tools such as GGUS, GOCDB, the Operations Portal, the central Accounting Repositories and Portal, the central monitoring services. |
to be defined | draft | Resource Centre administrators, Operations Centres | NGIs and Sites operations manual: Operations related to NGIs and Sites, including Site Administrators | provide description |
to be defined | draft | Operations Centres | ROD operations manual: Operations related to NGI operations teams. Also referred to as Regional Operator on Duty. | provide description |
to be defined | draft | COD | COD Operations Manual: Operations related to the Central Operations oversight and how it impacts NGIs | provide description |
to be defined | to be drafted | Resource Centre administrators, Operations Centres, Users | Downtime Notification Management | Note. This manual will be drafted as soon as the downtime subscription will be migrated from the CIC portal to the Operations Portal. It will obsolete the EGEE version. Description of the downtime notification system to allow for user subscription to receive one or several downtime notifications by their own rule
definitions. |