VO Services

Introduction

Setting up and operating a VO is a complex task that requires an important effort for ensuring a high quality of services. Many tools and services are available in EGI that rely on the VO information, and sometimes, procedures are neither easily available nor complete. The EGI VO Services subtask aims at supporting VOs in the whole process of start-up, management and operation, pointing out to tools, services, documentation and procedural guidelines to maximize the usage of the resources.

The VO services activities are summarized in four main points:

• VO Management Support: To set up a central documentation point with procedures, FAQs and a single contact point.
• Promotion of VO activities: To ease the access to tools and services to foster production quality by the users of a VO.
• VO Infrastructure Monitoring: To aid setting up tools for monitoring the resources under the point of view of the VO.
• VO Infrastructure Usage: To support the monitoring on the usage of the resources by the users from a VO or a VRC.

VO Management Support

Consultancy and Support

The GGUS VO Services Support Unit is one of the official communication channel at VO Managers diposal to receive support regarding procedures, services and tools they operate in their daily work. It has been established to provide a closer link with the technical services staff so that VO managers can:

• ask for consultancy services regarding tools and services
• ask for support while operating their VO
• ask for clarification of procedures or documentation improvements
• provide feedback regarding specific tools and/or services

The established workflow assumes that, while interacting with the VO managers, VO Services staff can involve different experts in the discussions, and bridge VO managers requests with the appropriate support units.

Through the interactions with the VO managers, different requirements can emerge. In this case, it is the VO Services Support Unit responsibility to summarize the discussion into a requirement, and insert it in EGI Request Tracker. USCT is then responsible for the requirement follow up.

Documentation for the VO Manager daily work

• VO Registration Process in EGI
• VO Management Frequently Asked Questions

Promotion of VO activities

To ease the access to tools and services to foster production quality by the users of a VO.

• Core VO services evaluation (version 1.0.2)
• Survey on monitoring tools (version 1.0.5)
• Ganga + Diane + minidashboard evaluation (version 1.0.2)

Coordinators of scientific communities and managers of VOs want to know how particular members of their communities use the European Grid Infrastructure. They want asnwers to questions such as "how many jobs did my colleague run on the infrastructure this month?" or "how much data have been processed by my colleague this week?". The tools that are listed here are capable of answering that sort of questions, focusing on the acitivites of individual members of a VO.

GANGA-DIANE mini-Dashboard

ACTUALLY, MOST OF THE INFORMATION ABOUT THE TOOL SHOULD BE STORED IN THE APPLICATION DATABASE AND THIS PAGE SHOULD INCLUDE ONLY LINKS, PLUS A SHORT DESCRIPTION TO PUT THE APPLICATION IN THE RIGHT CONTEXT HERE AND TO EMPHASISE ITS VO MONITORING FEATURES. AKS THE DEVELOPER OF THE TOOL TO REGISTER THE TOOL IN APPDB!

The mini-Dashboard monitoring service provides a web-based interface to keep track of and monitor jobs submitted to EGI with the GANGA job submission framework. The framework can be setup for an individual user, or centrally for one or multiple VOs. In case of a central installation that tool provides overview of the jobs that were submitted by members of the VO through GANGA. ...

Key features related to monitoring:

• ...
• ...

Evaluation

add link to Goncalo's document?

Further information about the tool

- Insert link once the tool is registered in AppDB - Add link to homepage

Need this tool for your VO

- Describe whether the tool can be provided by VO Services group, an NGI, or whether it must be installed by the VO. Point to installation manual in this latter case.

VO Infrastructure Monitoring

Members of VRCs and VOs should be able to assess how reliable their production infrastructure is. VRCs and VO members should be able to use integrated tools that run VO specific tests on their infrastructure on a regular basis, and make the results visible for VO and VRC members. Such tools tipically consist of multiple modules:

• An infrastructure testing framework: A component that can host VO/VRC specific tests and run these tests on a regular basis on the infrastructure
• A monitor system: A system that collects test results and makes them visible for VO/VRC members
• An alarm system: A component that can raise alarms whenever a site/service/resource fails a VO-specific test.

Services and Tools

The following proposed tool aim to acomplish the previous defined objectives:

• VO Service Availability Monitoring

Activity documentation

Workplans

• Activity Summary and 6 months Workplan (Month 6)

USAG Presentations

• USAG Fev 2011
• USAG Nov 2010

Internal schedule

• Activity reports schedule

Contacts

• GGUS: VO Services Support Unit
• Mailing list: vo-services@mailman.egi.eu