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Difference between revisions of "SVG:Software Providers View"

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== Software providers agree to an SLA ==
In order that their software is included in the EGI UMD, software providers agree to a Service Level Agreement (SLA). For members of EGI, this can be read from
In summary, they agree:
* Suspected vulnerabities found in their software are handled using the EGI SVG issue handling process
* To provide contact details
* To respond when asked by SVG as soon as possible - or at least within 2 working days
* To co-operate to ensure that if they find a vulnerability in their own software, they fix in a timely manner and ensure that the new version is available in the UMD for an appropriate amount of time prior to releasing information on it


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Revision as of 17:14, 28 October 2010

Main page Software Security Checklist Issue Handling Advisories Notes On Risk Advisory Template More

Software Providers View

Baustelle.png This page is under construction.


Software providers agree to an SLA

In order that their software is included in the EGI UMD, software providers agree to a Service Level Agreement (SLA). For members of EGI, this can be read from

In summary, they agree:

  • Suspected vulnerabities found in their software are handled using the EGI SVG issue handling process
  • To provide contact details
  • To respond when asked by SVG as soon as possible - or at least within 2 working days
  • To co-operate to ensure that if they find a vulnerability in their own software, they fix in a timely manner and ensure that the new version is available in the UMD for an appropriate amount of time prior to releasing information on it



| Issue Handling Summary | Reporters | SVG View | Software Providers | EGI MW Unit | Deployment | Notes on Risk |