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Difference between revisions of "PROC16 Decommissioning of unsupported software"

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<br> {{Ops_procedures
<br> {{Ops_procedures
|Doc_title = Unsupported software version decommission
|Doc_title = Decommissioning of unsupported software
|Doc_link = https://wiki.egi.eu/wiki/PROC16
|Doc_link = https://wiki.egi.eu/wiki/PROC16
|Version = v1.0 20.11.2012
|Version = v1.0 20.11.2012
Line 10: Line 10:
|Doc_status = Approved
|Doc_status = Approved
|Approval_date = 20.11.2012
|Approval_date = 20.11.2012
|Procedure_statement = A procedure for removal of unsupported software version from production infrastructure.  
|Procedure_statement = A procedure for removal of unsupported software from production infrastructure.  
}}  
}}  


= Overview  =
= Overview  =


Unsupported software version decommission procedure was created to define steps which have to be taken to remove unsupported software version from the production infrastructure.  
Unsupported software decommission procedure was created to define steps which have to be taken to remove unsupported software from the production infrastructure.  


= Definitions  =
= Definitions  =
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'''Decommissioning start date'''  
'''Decommissioning start date'''  


*from this day NGIs and sites should start action to move their services to supported versions
*from this day NGIs and sites should start action to move their services to supported software


'''End of Security Updates and Support'''  
'''End of Security Updates and Support'''  


*from this day the software is unsupported  
*from this day the software is unsupported  
*sites '''should not''' run unsupported software version in production infrastructure
*sites '''should not''' run unsupported software in production infrastructure


'''Decommissioning deadline'''  
'''Decommissioning deadline'''  


*from this day '''no services with unsupported software version can be present in production infrastructure''' (they should be decommissioned or in downtime)  
*from this day '''no services with unsupported software can be present in production infrastructure''' (they should be decommissioned or in downtime)  
*in case of violation COD team can remove the site from production infrastructure
*in case of violation COD team can remove the site from production infrastructure


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| 3  
| 3  
| Nagios team<br>  
| Nagios team<br>  
| New probe is developed for the MW nagios that extracts service end-points from BDII associated to unsupported software versions and raises critical alarm in the operations dashboard.
| New probe is developed for the MW nagios that extracts service end-points from BDII associated to unsupported software and raises critical alarm in the operations dashboard.
|- valign="top"
|- valign="top"
| 4  
| 4  

Revision as of 11:40, 22 November 2012

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Title Decommissioning of unsupported software
Document link https://wiki.egi.eu/wiki/PROC16
Last modified v1.0 20.11.2012
Policy Group Acronym OMB
Policy Group Name Operations Management Board
Contact Group operations at mailman.egi.eu
Document Status Approved
Approved Date 20.11.2012
Procedure Statement A procedure for removal of unsupported software from production infrastructure.
Owner Owner of procedure


Overview

Unsupported software decommission procedure was created to define steps which have to be taken to remove unsupported software from the production infrastructure.

Definitions

  Please refer to the EGI Glossary for the definitions of the terms used in this procedure.

The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119.

Decommissioning start date

  • from this day NGIs and sites should start action to move their services to supported software

End of Security Updates and Support

  • from this day the software is unsupported
  • sites should not run unsupported software in production infrastructure

Decommissioning deadline

  • from this day no services with unsupported software can be present in production infrastructure (they should be decommissioned or in downtime)
  • in case of violation COD team can remove the site from production infrastructure


MW campaign.png

Steps



Responsible Action
Decommissioning start date
0 COO
During OMB meeting COO announce End of Security Updates and Support and Decommission deadline for service migration.
1
COO The broadcast is send to NGI managers, Site administrators, CSIRT, ROD teams.
2 NGI managers
Propagate the information about migration to own sites.
3 Nagios team
New probe is developed for the MW nagios that extracts service end-points from BDII associated to unsupported software and raises critical alarm in the operations dashboard.
4 ROD

Followup the service migration by creating operations ticket through Operations Dashboard till the decommissioning deadline.

Escalation procedure for problems with unsupported MW at site should be applied.

Site admins should provide migration or decommission plan within 2 weeks.

After Decommissioning deadline

5 COD Followup the migration and if needed suspension of sites which didn't provide information on migration plans and/or failed to put affected service end-points in downtime.


Revision history

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