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Difference between revisions of "PROC16 Decommissioning of unsupported software"

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[[Category:Deprecated]]
<br> {{Ops_procedures
{| style="border:1px solid black; background-color:lightgrey; color: black; padding:5px; font-size:140%; width: 90%; margin: auto;"
|Doc_title = Service type decommission procedure
| style="padding-right: 15px; padding-left: 15px;" |  
|Doc_link = https://wiki.egi.eu/wiki/PROC16
|[[File:Alert.png]] This page is '''Deprecated'''; the content has been moved to https://confluence.egi.eu/display/EGIPP/PROC16+Decommissioning+of+unsupported+software  
|Version = 1.0
|Policy_acronym = OMB
|Policy_name = Operations Management Board
|Contact_group =  operational-documentation@mailman.egi.eu
|Doc_status = Draft
|Approval_date =
|Procedure_statement = A procedure for removal of service type from production infrastructure.  
}}
 
= Overview  =
 
The Service type decommission procedure was created to define steps which have to be taken to remove service type from prodcution infrastructure. <br>
 
= Terminology  =
 
'''Support deadline'''
*from this day service type is unsupported
*sites '''should not''' register retired services in production infrastructure
*NGIs and sites should start action to move their services to supported versions
 
'''Decommission deadline'''
*from this day '''no services for the retired service type can be present in production infrastructure'''
*in case of violation security team can remove the site from production infrastructure
*service type is removed from operations tools
 
= Steps  =
 
Following steps are taken since '''support deadline''' is known for COO
 
# COO on OMB announce '''decommission deadline''' for service migration
# The broadcast is send to NGi managers and Site administrators
# NGI managers announce the information to the sites
# Documentation about service X should re-classified as obsoleted (I would not remove it from our wiki, but I would just reclassify it)
# Security probe is developed for the security nagios that extracts hostnames from GOCDB and BDII associated to type X and raises critical alarm in the security dashboard
#* ROD teams followup the service migration till the decommission deadline - site admins should provide migration or decommission plan
 
After '''Decommision deadline'''
# Probes for the service are removed from profiles:
#*ROC
#*ROC_OPERATORS
#*ROC_CRITICAL
#*the SAM probes at the earliest convenience are removed from the SAM release
# CSIRT team followup the migration and if needed suspend sites which didn't migrate
# If a service specific SU in GGUS exists, the SU should be removed from GGUS
# The service type should be disabled in GOCDB (i.e. service entries can no more declared to be of service type X), but existing instances associated to type X continue to exist
# Security probe can be removed (should we do that?)
 
== TODO ==
 
* involve quattor WG
 
unresponsive sites handling process
# NGI will be requested by EGI.eu operations to contact site administrators to provide upgrade plans in the site ticket, DEADLINE MON 12/11
# EGI.eu operations will send a VO broadcast warning VO managers about sites risking suspension
# In case of no reply from site administrators, the NGI operations management (NGI manager or deputy, security officer) will be requested to put the affected service end-point in downtime, DEADLINE MON 19/11
# In case of no action by NGI, EGI CSIRT will suspend the site (after MON 19/11)
 
= Revision history =
 
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[[Category:Operations_Procedures]]

Latest revision as of 10:44, 15 April 2022