PROC10 Recomputation of SAM results or availability reliability statistics
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Procedurerecomputation of SAM results and availability/reliability
- Title: Recomputation of monitoring results and availability
- Document link:
- Last modified:
- Version: 1.0
- Policy Group Acronym: OMB
- Policy Group Name: Operations Management Board
- Contact Person: Dimitris Zilaskos
- Document Status: DRAFT
- Approved Date:
- Procedure Statement:The purpose of this document is to ...
Overview
This procedure documents the steps for requesting a correction in the SAM test results and in the related availability statistics.
Prerequisites
Fixes in test results are accepted only when failures in test results were due to problems cased to the monitoring infrastructure itself. Some examples:
- invalid proxy certificate used for submitting the monitoring probes in a Nagios instance;
- problems with the Storage Element used for replica management tests resulting in errors on CE's metrics.