The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
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Operations Procedures
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EGI Operational Procedures are prescriptive documents that describe step-by-step processes involving several partners. The purpose of a procedure is define the related workflow. Procedures are approved by the OMB and are periodically reviewed.
| Number | Status | Area | Relevant to | Title | Comment |
| PROC 01 | approved, October 26 2010 | Ticket Management | Resource Centre Administrators, Operations Centres, COD | COD Escalation Procedure | Operations ticket escation |
| PROC 02 | approved, August 17 2010 | Operations Centre Management | Operations Centres, COD | Operations Centre creation | Step-by-step instructions on how to create a new Operations Centre |
| PROC 03 | approved, October 26 2010 | Operations Centre Management | Operations Centres, COD | Operations Centre decommissioning | Step-by-step instructions on how to decommission an Operations Centre |
| PROC 04 | approved, August 17 2010 | Availability and Monitoring | Resource Centre Administrators, Operations Centres, COD | Quality verification of monthly availability and reliability statistcs | Instructions RODs and Operations Centres on how to handle justification for poor monthly performance through GGUS |
| PROC 05 | approved, August 17 2010 | Availability and Monitoring | Operations Centres, COD | Validation of a Operations Centre Nagios | This procedure is part of the Operations Centre creation procedure. |
| PROC 06 | approved, Nov 23 2010 | Availability and Monitoring | Operations Centres, COD | Setting a Nagios test status to OPERATIONS | A Nagios probe is set to OPERATIONS when its results are used to generate notifications for the Operations Dashboard. This procedure details the steps to turn a Nagios test to OPERATIONs |
Note: A Nagios probe is set to AVAILABILITY when its results are used for availability and reliability computation. The procedure to set a Nagios probe to AVAILABILITY will be finalized by TSA1.4 in QR4 2011.