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Difference between revisions of "Operations Manuals"

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| '''[[Operations/1stLine|1st Line Support]]'''
| '''[[Operations/1stLine|1st Line Support]]'''
| ''General 1st Line Support Duties ''  This is an optional support level that RIPs/NGIs may use in their Operations model if they wish.
| ''General 1st Line Support Duties ''   
| ''This is an optional support level that RIPs/NGIs may use in their Operations model if they wish.''
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| '''[[Operations/ROD|ROD]]'''
| '''[[Operations/ROD|ROD]]'''
| ''General ROD Duties ''  Current manual is under construction.  You can still access the OLD version of the [[https://twiki.cern.ch/twiki/bin/view/EGEE/OperationalProceduresforROD|Operational Procedures for ROD]] but keep in mind that the information is slightly outdated.
| ''General ROD Duties ''   
| ''Current manual is under construction.  You can still access the OLD version of the [[https://twiki.cern.ch/twiki/bin/view/EGEE/OperationalProceduresforROD|Operational Procedures for ROD]] but keep in mind that the information is slightly outdated.""
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| '''[[Operations/COD|COD]]''' <!-- direct link to  https://wiki.egi.eu/wiki/Grid_operations_oversight/COD -->
| '''[[Operations/COD|COD]]''' <!-- direct link to  https://wiki.egi.eu/wiki/Grid_operations_oversight/COD -->

Revision as of 11:06, 12 April 2011

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Documentation menu: Home Manuals Procedures Training Other Contact For: VO managers Administrators

The EGI Operations Manuals are approved technical documents that provide prescriptive guidelines on how to complete a given task. These documents are periodically reviewed, and need to be followed by all partners (as opposed to a best-practice documents that provide optional guidelines).

Independent Operations Manuals

Approved

Number Title Comment Relevant to Status
MAN 01 Publishing Site Information Instructions on how to use attributes in the GlueSite object. Resource Centre administrators approved
MAN 02 Service Intervention Management Instructions on how to manage a service intervention, i.e. an action which will involve or lead to the possibility of a loss, or noticeable degradation of a service. Resource Centre administrators approved
MAN 03 MPI-Start Installation and Configuration Instructions for Resource Centre administrators on how to install and configure MPI-Start Resource Centre administrators approved by the MPI-support team

Operational Procedures

Currently in development - these links are place holders only. Releases will be announced in due time.

These are a set of procedure manuals which are specific to EGI Operations (i.e. ROD teams) and the parties involved in this (Site Admins, NGI Managers.)


General How to get started, using various tools, procedures for users,
NGIs Creation and Decommission
Sites Registering, Certifying, General operations duties of a site admin.
1st Line Support General 1st Line Support Duties This is an optional support level that RIPs/NGIs may use in their Operations model if they wish.
ROD General ROD Duties Current manual is under construction. You can still access the OLD version of the [Procedures for ROD] but keep in mind that the information is slightly outdated.""
COD Information relevant for NGIs, Sites and ROD interacting with COD

Drafts

Moved to Operations_Drafts