Operations

EGI Operations

Overview of EGI-InSPIRE SA1

• Tasks, services and coordinators
• Deliverables and Milestones
• EGI-InSPIRE SA1 Quality Metrics

General information

Infrastructure and Resource Providers

• Full list resource providers who are contributing resources to the EGI infrastructure.
• Join the infrastructure. Step-by-step instructions for a Grid site to become part of the EGI infrastructure.

Operations boards and agendas

• Operations
  • Operations Management Board (OMB)
  • SA1 Task leaders
  • Monday operations meetings
• Operational Tools
  • Operational Tool Advisory Group (OTAG)
  • Operations Automation Team (OAT)
• Security: EGI CSIRT

• EGI-InSPIRE SA1: EGI-InSPIRE SA1 meetings

• Task forces
  • TBD

SA1 contact information

TO be completed.

Interoperability of EGI operations

• NGIs and other Grids
• EGEE-III WLCG Interoperations

Operational security

• Security:Main Page
• EGI_CSIRT : EGI Computer Security and Incident Response Team

Middleware rollout to production infrastructure

This section describes the process and procedures to deploy new versions of Grid middleware components into the EGI production infrastructure.

Distribution process

• Middleware:Release_Process
• Deploying Software into the EGI production infrastructure, Milestone MS402
• EGI IGTF Release Process

Supported middleware

• WLCG baseline clients and services
• Supported versions of gLite Clients (to be updated)
• Supported versions of gLite Services (to be updated)
• Procedure for retiring middleware services (to be updated)
• Processes for Maintaining and Enforcing a List of Supported gLite Middleware Service

Tools

• Operational tools
  • Operations dashboard
  • CIC Operations portal
  • GOCDB (Grid configuration repository)
  • Gstat 2.0
  • MyEGI portal

• Network monitoring
  • Network monitoring tools (temporary link)

• Accounting
  • Accounting portal
  • Accounting enforcement

• Availability
  • GridView availability graphs
  • Monthly availability: historical reports
  • Availability Excel Reports

• Support
  • EGI Helpdesk

Tool documentation

• Documentation on operational tools
• Status of ROC/NGI Nagios services
• EGEE-III OAT wiki

Daily Operations, Support and Documentation

• Accounting
• Monitoring infrastructure
  • SAM probes and metrics
  • Monitoring uncertified sites with Nagios
  • Aggregated Topology Provider (ATP)
• EGI Helpdesk
  • GGUS ticket timeline tool
  • GGUS report generator
  • GGUS escalation reports
  • GGUS documentation (including information on team and alarm tickets)
  • EGEE-III User Support Advisory Group
• Grid operations oversight
• Operations news archive
• Availability/reliability monthly statistics and suspended sites

Procedures and best practices

• Operational procedures and best practices

Documentation

gLite

• gLite latest release
• gLite 3.2
• gLite 3.1
• gLite Documentation
• EGEE -III MPI WG Recommendations and Improvements for the current MPI Implementation and Ideas for Extension, final version 1.0

Tools

• GGUS documentation and tutorials (including information on alarm and team tickets)
• Documentation on EGI operational tools
• Troubleshooting with GStat 2.0

Operational Level Agreements

• Operational Level Agreement between a NGI and a site

Resources

• EGI-InSPIRE presentation template
• EGI-InSPIRE document template
• EGI-InSPIRE quarterly report template

References

• EGEE SA1 wiki pages