Operations

EGI Operations

Overview of EGI-InSPIRE SA1

• Tasks, services and coordinators
• Deliverables and Milestones

Operations boards and agendas

• Operations Management Board
• SA1 Task leaders
• Monday operations meetings
• Operations Tool Advisory Group (OTAG)
• Task forces
  • TBD
• SA1 contact information

Interoperability of EGI operations

• EGEE-III WLCG Interoperations

Operational security

• Security:Main Page
• EGI_CSIRT : EGI Computer Security and Incident Response Team

Middleware rollout to production infrastructure

This section describes the process and procedures to deploy new versions of Grid middleware components into the EGI production infrastructure:

• Middleware:Release_Process
• Supported versions of gLite Clients (to be updated soon)
• Supported versions of gLite Services
• Procedure for retiring middleware services (to be updated soon)
• Processes for Maintaining and Enforcing a List of Supported gLite Middleware Service

Operations tools

• Status of ROC/NGI Nagios services
• EGEE-III OAT wiki

Daily Operations and Support

• Accounting
• Monitoring
  • SAM probes and metrics
• EGI Helpdesk
  • GGUS ticket timeline tool
  • GGUS report generator
  • GGUS escalation reports
  • EGEE-III User Support Advisory Group
• Grid operations oversight
• Operations news archive
• Availability/reliability monthly statistics and suspended sites
• Operational procedures and documentation

Resources

• EGI-InSPIRE presentation template
• EGI-InSPIRE document template
• EGI-InSPIRE quarterly report template

References

• EGEE SA1 wiki pages