Difference between revisions of "Operations"
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** [https://twiki.cern.ch/twiki/bin/view/LCG/SAMProbesMetrics SAM probes and metrics] | ** [https://twiki.cern.ch/twiki/bin/view/LCG/SAMProbesMetrics SAM probes and metrics] | ||
* [[EGI Helpdesk]] | * [[EGI Helpdesk]] | ||
** [https://gus.fzk.de/stat/ttt.php GGUS ticket timeline tool] | |||
** [https://gus.fzk.de/stat/stat.php GGUS report generator] | |||
** [https://gus.fzk.de/pages/metrics/download_escalation_reports.php GGUS escalation reports] | |||
** [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1_USAG EGEE-III User Support Advisory Group] | ** [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1_USAG EGEE-III User Support Advisory Group] | ||
* [[Grid operations oversight]] | * [[Grid operations oversight]] |
Revision as of 07:31, 8 July 2010
EGI Operations
Overview of EGI-InSPIRE SA1
Operations boards and agendas
- Operations Management Board
- SA1 Task leaders
- Monday operations meetings
- Operations Tool Advisory Group (OTAG)
- Task forces
- TBD
- SA1 contact information
Interoperability of EGI operations
Operational security
Middleware rollout to production infrastructure
This section describes the process and procedures to deploy new versions of Grid middleware components into the EGI production infrastructure:
- Middleware:Release_Process
- Supported versions of gLite Clients (to be updated soon)
- Supported versions of gLite Services
- Procedure for retiring middleware services (to be updated soon)
- Processes for Maintaining and Enforcing a List of Supported gLite Middleware Service
Operations tools
Daily Operations and Support
- Accounting
- Monitoring
- EGI Helpdesk
- Grid operations oversight
- Operations news archive
- Availability/reliability monthly statistics and suspended sites
- Operational procedures and documentation