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Difference between revisions of "GGUS:FAQ"
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* EGEE EDMS | * EGEE EDMS | ||
** [https://edms.cern.ch/document/888089 EGEE-III-Draft-TPM-OLA-v.2] - This document formalises the commitment, in terms of service provision, of the Ticket Process Management (TPM) teams towards the Global Grid User Support (GGUS), other Support Units (SUs) and the Users. --> | ** [https://edms.cern.ch/document/888089 EGEE-III-Draft-TPM-OLA-v.2] - This document formalises the commitment, in terms of service provision, of the Ticket Process Management (TPM) teams towards the Global Grid User Support (GGUS), other Support Units (SUs) and the Users. --> | ||
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* LCG Savannah | * LCG Savannah | ||
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{{GGUS search}} | |||
[[Category:FAQ (GGUS)|!FAQ]] | [[Category:FAQ (GGUS)|!FAQ]] | ||
Revision as of 14:01, 23 August 2012
GGUS wiki / GGUS Documentation
GGUS FAQ
FAQ Responsible Units
- Entries in Category:FAQ Responsible Units (GGUS) (and Former support units)
- FAQ about GGUS:FAQ Responsible Units
- Information for GGUS:TPM
- FAQs about the support units connected to GGUS. (until March 2011)
General FAQs
- Work-arounds with CREAM issues for all VOs/Sites, for use by TPMs and users
- ALARM ticket testing rules for WLCG VOs
- Newly registered VO wants to provide support via GGUS
- New behaviour of slave tickets as decided in USAG @ EGEE'09
- Site scheduled interventions announcements
- GGUS and Safari Browser: Instruction how to use certificates for the GGUS portal with Safari browser
- Easy GGUS Ticket Number Search - two ways
- FAQ for updating your GGUS account
External documentation links
- Knowledge Database of PL-Grid operations info service
- EGI Wiki
- EGEE SEE ROC Wiki
- Frequently Asked Questions for LCG Site Administrators (provided by GridPP)
- LCG Troubleshooting Guide
Search
- Please use this link to search inside the GGUS FAQ