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Difference between revisions of "GGUS:FAQ"
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{{GGUS-header}} | {{GGUS-header|GGUS FAQ}} | ||
= | = FAQ Responsible Units = | ||
* [[ | * Entries in [[:Category:FAQ Responsible Units (GGUS)]] (and [[:Category:FAQ Former support units (GGUS)|Former support units]]) | ||
* FAQ about [[GGUS:FAQ Responsible Units]] | |||
* [[GGUS: | * Information for [[GGUS:TPM]] | ||
* [[GGUS: | * [https://ggus.eu/?mode=resp_unit_info FAQs about the support units connected to GGUS]. (until March 2011) | ||
= | = General FAQs = | ||
<!-- CREM 1.6 now unsupported | |||
* [http://alien2.cern.ch/index.php?option=com_content&view=article&id=46&Itemid=103 Work-arounds with CREAM issues for all VOs/Sites, for use by TPMs and users] --> | |||
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1_USAG#Periodic_ALARM_ticket_testing_ru ALARM ticket testing rules for WLCG VOs] | |||
<!-- T. Ferrari OBSOLETED by new process in the operations portal | |||
* [https://twiki.cern.ch/twiki/bin/view/LCG/VoUserSupport#Newly_registered_VO_wants_to_pro Newly registered VO wants to provide support via GGUS] --> | |||
<!-- T. Ferrari OBSOLETE | |||
* | * [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1_USAG#Site_scheduled_interventions Site scheduled interventions announcements]--> | ||
* | * [[FAQ_GGUS-Ticket-Search|Easy GGUS Ticket Number Search - two ways]] | ||
* [[FAQ_GGUS-Account|FAQ for updating your GGUS account]] | |||
<!-- we have a EGI wiki section on documentation and most of the following links are obsoleted | |||
== External documentation links == | |||
* [https://weblog.plgrid.pl/baza-wiedzy/ Knowledge Database of PL-Grid operations info service] | |||
* EGI Wiki | |||
** [https://wiki.egi.eu/wiki/Tools/Manuals/SiteProblemsFollowUp Troubleshooting Guide about Operational Errors on LCG Sites] | |||
* LCG wiki | |||
** [https://twiki.cern.ch/twiki/bin/view/LCG/TheLCGTroubleshootingGuide LCG Troubleshooting Guide] | |||
* EGEE SEE ROC Wiki | |||
** [http://wiki.egee-see.org/index.php/Administrators For Administrators] | |||
** [http://wiki.egee-see.org/index.php/Users For Users] | |||
* [http://www.gridpp.ac.uk/deployment/users/faq.html Frequently Asked Questions for LCG Site Administrators] (provided by GridPP) | |||
* [https://twiki.cern.ch/twiki/bin/view/LCG/TheLCGTroubleshootingGuide LCG Troubleshooting Guide] | |||
* EGEE EDMS | |||
** [https://edms.cern.ch/document/888089 EGEE-III-Draft-TPM-OLA-v.2] - This document formalises the commitment, in terms of service provision, of the Ticket Process Management (TPM) teams towards the Global Grid User Support (GGUS), other Support Units (SUs) and the Users. | |||
* LCG Savannah | |||
** [https://savannah.cern.ch/projects/esc the GGUS shopping list] | |||
--> | |||
{{GGUS search}} | |||
[[Category:FAQ (GGUS)|!FAQ]] | [[Category:FAQ (GGUS)|!FAQ]] | ||
Latest revision as of 15:48, 3 April 2014
GGUS wiki / GGUS Documentation
GGUS FAQ
FAQ Responsible Units
- Entries in Category:FAQ Responsible Units (GGUS) (and Former support units)
- FAQ about GGUS:FAQ Responsible Units
- Information for GGUS:TPM
- FAQs about the support units connected to GGUS. (until March 2011)
General FAQs
- ALARM ticket testing rules for WLCG VOs
- Easy GGUS Ticket Number Search - two ways
- FAQ for updating your GGUS account
Search
- Please use this link to search inside the GGUS FAQ