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Difference between revisions of "GGUS:FAQ"

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* [https://gus.fzk.de/pages/resp_unit_info.php FAQs about the support units connected to GGUS]. (until March 2011)
* [https://gus.fzk.de/pages/resp_unit_info.php FAQs about the support units connected to GGUS]. (until March 2011)
= General FAQs =
= General FAQs =
* [http://alien2.cern.ch/index.php?option=com_content&view=article&id=46&Itemid=103 Work-arounds with CREAM issues for all VOs/Sites, for use by TPMs and users]
<!-- CREM 1.6 now unsupported
* [http://alien2.cern.ch/index.php?option=com_content&view=article&id=46&Itemid=103 Work-arounds with CREAM issues for all VOs/Sites, for use by TPMs and users] -->
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1_USAG#Periodic_ALARM_ticket_testing_ru ALARM ticket testing rules for WLCG VOs]
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1_USAG#Periodic_ALARM_ticket_testing_ru ALARM ticket testing rules for WLCG VOs]
* [https://twiki.cern.ch/twiki/bin/view/LCG/VoUserSupport#Newly_registered_VO_wants_to_pro Newly registered VO wants to provide support via GGUS]
<!-- T. Ferrari OBSOLETED by new process in the operations portal
* [https://twiki.cern.ch/twiki/bin/view/LCG/VoUserSupport#Newly_registered_VO_wants_to_pro Newly registered VO wants to provide support via GGUS] -->
* [https://gus.fzk.de/pages/ggus-docs/PDF/1180_slave_tickets.pdf New behaviour of slave tickets as decided in USAG @ EGEE'09]
* [https://gus.fzk.de/pages/ggus-docs/PDF/1180_slave_tickets.pdf New behaviour of slave tickets as decided in USAG @ EGEE'09]
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1_USAG#Site_scheduled_interventions Site scheduled interventions announcements]
<!-- T. Ferrari OBSOLETE
* [https://twiki.cern.ch/twiki/bin/view/EGEE/SA1_USAG#Site_scheduled_interventions Site scheduled interventions announcements]-->
* GGUS and Safari Browser: [https://gus.fzk.de/pages/ggus-docs/PDF/1920_GGUS-safari.pdf Instruction how to use certificates for the GGUS portal with Safari browser]
* GGUS and Safari Browser: [https://gus.fzk.de/pages/ggus-docs/PDF/1920_GGUS-safari.pdf Instruction how to use certificates for the GGUS portal with Safari browser]
* [[FAQ_GGUS-Ticket-Search|Easy GGUS Ticket Number Search - two ways]]
* [[FAQ_GGUS-Ticket-Search|Easy GGUS Ticket Number Search - two ways]]

Revision as of 14:15, 23 August 2012