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Difference between revisions of "EGI Services and Service Management Support:Bidding"
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==== Internal Portfolio ==== | ==== Internal Portfolio ==== | ||
*[[2019-bidding/accounting|Accounting repository and portal]] | *[[2019-bidding/accounting|Accounting repository and portal]] | ||
**This service supports the Capacity Management process in the EGI Federation | **This service supports the Capacity Management (CAPM) process in the EGI Federation | ||
*[[2019-bidding/attr-mgm|Attribute Management]] | *[[2019-bidding/attr-mgm|Attribute Management]] | ||
**This service supports all the Service Management System processes in general | **This service supports all the Service Management System processes in general | ||
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**This service supports all the Service Management System processes in general | **This service supports all the Service Management System processes in general | ||
*[[2019-bidding/helpdesk-system|Helpdesk (GGUS)]] | *[[2019-bidding/helpdesk-system|Helpdesk (GGUS)]] | ||
**This service supports the Incident and Service Request Management, Problem Management, and Change Management processes in the EGI Federation | **This service supports the Incident and Service Request Management (ISRM), Problem Management (PM), and Change Management (CHM) processes in the EGI Federation | ||
*[[2019-bidding/helpdesk-human-support|Helpdesk human support]] | *[[2019-bidding/helpdesk-human-support|Helpdesk human support]] | ||
**This service supports the Incident and Service Request Management, Problem Management, and Change Management processes in the EGI Federation | **This service supports the Incident and Service Request Management (ISRM), Problem Management (PM), and Change Management (CHM) processes in the EGI Federation | ||
*[https://wiki.egi.eu/wiki/2019-bidding/marketplace Marketplace Services] | *[https://wiki.egi.eu/wiki/2019-bidding/marketplace Marketplace Services] | ||
*[[2019-bidding/messaging-service|Messaging service]] | *[[2019-bidding/messaging-service|Messaging service]] | ||
**This service supports the Customer Relationship Management (CRM) and Service Level Management (SLM) processes in the EGI Federation | |||
*[[2019-bidding/monitoring|Monitoring]] | *[[2019-bidding/monitoring|Monitoring]] | ||
**This service supports the Service Availability and Continuity Management (SACM) process in the EGI Federation | |||
*[[2019-bidding/online-ca|Online CA (RCauth)]] | *[[2019-bidding/online-ca|Online CA (RCauth)]] | ||
**This service supports all the Service Management System processes in general | **This service supports all the Service Management System processes in general | ||
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*[[2019-bidding/security|Security coordination and security tools]] | *[[2019-bidding/security|Security coordination and security tools]] | ||
*[[2019-bidding/service-registry|Service Registry (GOCDB)]] | *[[2019-bidding/service-registry|Service Registry (GOCDB)]] | ||
**This service supports the Configuration Management process in the EGI Federation | **This service supports the Configuration Management (CONFM) process in the EGI Federation | ||
*[[2019-bidding/aai|Services for AAI (Check-in)]] | *[[2019-bidding/aai|Services for AAI (Check-in)]] | ||
**This service supports all the Service Management System processes in general | **This service supports all the Service Management System processes in general | ||
Revision as of 13:06, 15 November 2019
| Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
| EGI Services and Service Management Support menu: | Bids • | Old Bids • | Performance • |
EGI’s commitment through EGI.eu is to coordinate a federated compute and data infrastructure to support diverse research communities across Europe and their international collaborators in their data analysis needs. Through technical partners and with the funding support of the EGI Participants and the EC, EGI delivers services and activities to enable such international federation.
Calls for expressions of interest
Open calls
Phase IV January 2021 - June 2023
Internal Portfolio
- Accounting repository and portal
- This service supports the Capacity Management (CAPM) process in the EGI Federation
- Attribute Management
- This service supports all the Service Management System processes in general
- Collaboration tools
- This service supports all the Service Management System processes in general
- Helpdesk (GGUS)
- This service supports the Incident and Service Request Management (ISRM), Problem Management (PM), and Change Management (CHM) processes in the EGI Federation
- Helpdesk human support
- This service supports the Incident and Service Request Management (ISRM), Problem Management (PM), and Change Management (CHM) processes in the EGI Federation
- Marketplace Services
- Messaging service
- This service supports the Customer Relationship Management (CRM) and Service Level Management (SLM) processes in the EGI Federation
- Monitoring
- This service supports the Service Availability and Continuity Management (SACM) process in the EGI Federation
- Online CA (RCauth)
- This service supports all the Service Management System processes in general
- Operations Portal
- This service supports all the Service Management System processes in general
- Security coordination and security tools
- Service Registry (GOCDB)
- This service supports the Configuration Management (CONFM) process in the EGI Federation
- Services for AAI (Check-in)
- This service supports all the Service Management System processes in general
- UMD and CMD software provisioning infrastructure
- UMD and CMD quality assurance
External Portfolio
- Application DB (virtual appliances and applications library)
- EGI Workload Manager (DIRAC)
- Order Management human support
Changes from Phase III
- the catch-all Certification Authority service included in "Services for AAI" will be discontinued so it is no more part of the new Core Activity
- Perun and dteam/catch-all VOMS server moved from Services for AAI to Attribute Management service
- EGI Marketplace won't be funded in infraeosc07, the EOSC marketplace version will be multi-tenanted so the plan is to have an EGI view of services there