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Difference between revisions of "EGI Infrastructure operations oversight"

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= EGI.eu Operations Oversight Pages =
{{DeprecatedAndMovedTo|new_location=https://ims.egi.eu/display/EGIPP/EGI+Infrastructure+operations+oversight}}


{{Template:Op menubar}} {{Template:GO menubar}}


EGI Grid Operations oversight of the e-Infrastructure is a co-ordination task for ensuring that GRID monitoring across EGI runs smoothly.
[[Category:Infrastructure_Oversight|*]]
This team communicates among the 3 groups - Operations and e-Infrastructure Oversight (OE); Operational Documentation (OD);
and "Coordination of interoperations between NGIs and with other Grids".
 
The Operations oversight team works with the Tool Developers (and particularly the [[OTAG]] group), NGIs and their Operations Teams (ROD).
There are regular phone meetings for the co-ordinators and others working in the tasks.  The OE co-ordinators also organise face to face meetings for the
ROD teams 3 to 4 times a year.
 
;'''Co-ordinators:''' : Ron Trompert (Chair), Marcin Radecki, Luuk Uljee
;'''Deputy:''' : Malgorzata Krakowian
 
 
----
== COD offical web pages ==
* [[Operations:OperationsSupportMetrics | Operations Support Metrics]]
 
== COD shifters daily duties ==
* [[Operations:CODOPSmanual |  ROD oversight duties]]
* [http://tinyurl.com/2ws735h GGUS tickets assigned to COD]
* [[Availability_and_reliability_monthly_statistics |  Handling availability/reliability reports]]
** [[Availability_and_reliability_internal_procedure_for_COD |  Internal Procedure for COD for handling AR reports]]
** [[Availability_and_reliability_internal_procedure_for_COD_tickets |  Ticket Numbers for COD for handling AR reports]]
* [[Operations:NewNGIs_creation |  New NGI creation process coordination]]
** [[Procedure_to_handle_new_ROD_certification_GGUS_tickets | New ROD team certification procedure]]
 
== Internal area ==
 
* [[Operations:Meetings|Phone confs Meetings and Agenda]]
 
* [[Operations:COD_Actions| COD Action list]]
 
* [[Operations:List_of_typical_problems_with_RODs| List of typical problems with RODs]]
 
* [[Operations:Escalation_for_operational_problem_with_ROD | Escalation for operational problem with ROD - technical requirements]]
 
 
''NOTE: all procedures should contain the following template: https://wiki.egi.eu/wiki/PDT:Procedure_Template''
 
=== Approved ===
 
* [[Operations:NewNGIs_creation |  New NGI creation process coordination]]
 
* [[Availability_and_reliability_monthly_statistics |  Handling availability/reliability reports]]
 
* [[Operations:COD_Escalation_Procedure|COD escalation procedure]]
 
* [[Operations:Operations_Centre_decommission|Operations Centre decommission process coordination]]
 
=== To be approved by OMB ===
 
 
 
=== OTAG topics ===
 
* [[https://rt.egi.eu/rt/Search/Results.html?Format=%27%20%20%20%3Cb%3E%3Ca%20href%3D%22__WebPath__%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3A%23%27%2C%0A%27%3Cb%3E%3Ca%20href%3D%22__WebPath__%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3ASubject%27%2C%0A%27__Status__%27%2C%0A%27__QueueName__%27%2C%0A%27__OwnerName__%27%2C%0A%27__Priority__%27%2C%0A%27__NEWLINE__%27%2C%0A%27%27%2C%0A%27%3Csmall%3E__Requestors__%3C%2Fsmall%3E%27%2C%0A%27%3Csmall%3E__CreatedRelative__%3C%2Fsmall%3E%27%2C%0A%27%3Csmall%3E__ToldRelative__%3C%2Fsmall%3E%27%2C%0A%27%3Csmall%3E__LastUpdatedRelative__%3C%2Fsmall%3E%27%2C%0A%27%3Csmall%3E__TimeLeft__%3C%2Fsmall%3E%27&Order=ASC|ASC|ASC|ASC&OrderBy=id|||&Page=1&Query=Owner%20%3D%20%27mkrakowi%27%20AND%20Queue%20%3D%20%27otag%27&RowsPerPage=50&SavedChartSearchId=new&SavedSearchId=| RT tickets]]
* [[Operations:COD_interaction_with_Dashboard_team| COD interaction with Dashboard team (draft)]]
* [[Operations:COD_OTAG_topics| COD topic to be discussed on OTAG meeting]]
 
=== Pages in draft state ===
 
* [[Operations:Setting_Nagios_tests_critical_procedure| Setting Nagios tests critical procedure (draft)]]
 
* [[Operations:COD_Improvements_to_availability_procedure|Improvements to Availability Calculation Procedure (draft)]]
 
* [[Operations:COD_Dashboard_requirements|Collection of dashboard requirements regarding COD work (draft)]]
 
* [[Operations:COD_GOCDB_requirements|Collection of GOC DB requirements regarding COD work (draft)]]
 
* [[Operations:A/R_fixing_procedure| A/R fixing procedure (draft)]]
 
 
 
 
[[Category:COD]]

Latest revision as of 14:25, 25 October 2021