EGI-InSPIRE:Tasks and services
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Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
Task 1: Activity Management (Coordination/Operations Coordination/Operations management coordination)
Task 2: A Secure Infrastructure
- Global services:
- O-E-16 Security response (Security coordination)
- (Security coordination/Security Incident Response)
- (Security coordination/Security monitoring tools)
- (Security coordination/Security Operations Coordination)
- (Security coordination/Security Policy Coordination)
- (Security coordination/Security Policy Training)
- O-E-16 Security response (Security coordination)
- NGI international services:
- O-N-9a NGI operational security
Task 3: Service Deployment
- Global services:
- O-E-9 Middleware rollout (Repository of validated software/Staged rollout)
- O-E-11 Interoperability (Coordination/Operations Coordination/Operations integration coordination)
- NGI international services:
- O-N-9b Rollout
- O-N-9d Interoperability in the region
Task 4: Infrastructure for Grid Management
- Global services:
- O-E-1 GOCDB (Core Grid Services/Core Technical Grid Services/GOCDB)
- O-E-3 Monitoring infrastructure (Core Grid Services/Core Technical Grid Services/Service Availability Monitoring)
- O-E-4 Operations portal and dashboard ((Core Grid Services/Core Technical Grid Services/Operations Portal)
- O-E-12 Tools for network troubleshooting and monitoring
- NGI International services:
- O-N-1 Grid topology database
- O-N-3 Grid repositories (for operational tools)
- O-N-4 operations portal and dashboard
Task 5: Accounting
- Global services:
- O-E-2 Central accounting repository and portal (Core Grid Services/Core Technical Grid Services/Accounting Portal and (Core Grid Services/Core Technical Grid Services/Accounting Repository)
- NGI International services:
- O-N-2 NGI accounting infrastructure
Task 6: Helpdesk Infrastructure
- Global services:
- O-E-6 Helpdesk (Core Grid Services/Core Technical Grid Services/Incident Management Tool)
- O-E-8 User requirements ()
- NGI International services:
- O-N-6 NGI helpdesk system
Task 7: Support Teams
- Global services:
- O-E-7 1st line support (TPM) (Helpdesk Support/Ticket triage and assignment) complemented by
- (Helpdesk Support/1st level support)
- (Helpdesk Support/2nd level support)
- (Helpdesk Support/Ticket oversight and follow-up)
- O-E-12 Coordination of network support (Coordination/Operations Coordination/Network support)
- O-E-7 1st line support (TPM) (Helpdesk Support/Ticket triage and assignment) complemented by
- NGI International services:
- O-N-5 Oversight (NGI 1st line, ROD) (Coordination/Operations Coordination)
- O-N-7 NGI support team
- O-N-9c Resource allocation
Task 8 Providing a Reliable Grid Infrastructure
- Global services:
- O-E-5 Grid operations oversight (COD) (Coordination/Operations Coordination/Grid oversight)
- O-E-14 Core grid services (Core Grid Services/Core Technical Grid Services/Catch-all Services for Small User Communities)
- O-E-13 Best practices and procedures (Coordination/Operations Coordination/Documentation)
- NGI International services:
- O-N-8 Grid core services