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Difference between revisions of "EGI-InSPIRE:Tasks and services"

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{{Template:Op menubar}}
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[[Category: EGI-inSPIRE SA1]]
'''Task 1: Activity Management'''  
'''Task 1: Activity Management'''  


Line 8: Line 12:
::O-N-9a NGI operational security
::O-N-9a NGI operational security


'''Task 3: Service Deployment''' <br>
'''Task 3: Service Deployment''' <br>  


:''Global services'':  
:''Global services'':  
::O-E-9 Middleware rollout
::O-E-9 Middleware rollout  
::O-E-11 Interoperability  
::O-E-11 Interoperability  
:''NGI international services'':  
:''NGI international services'':  
Line 17: Line 21:
::O-N-9d Interoperability in the region
::O-N-9d Interoperability in the region


'''Task 4: Infrastructure for Grid Management'''
'''Task 4: Infrastructure for Grid Management'''  


:''Global services'':  
:''Global services'':  
::O-E-1 GOCDB
::O-E-1 GOCDB  
::O-E-3 Monitoring infrastructure
::O-E-3 Monitoring infrastructure  
::O-E-4 Operations portal and dashboard
::O-E-4 Operations portal and dashboard  
::O-E-12 Tools for network troubleshooting and monitoring  
::O-E-12 Tools for network troubleshooting and monitoring  
:''NGI International services'':  
:''NGI International services'':  
Line 29: Line 33:
::O-N-4 operations portal and dashboard
::O-N-4 operations portal and dashboard


'''Task 5: Accounting'''
'''Task 5: Accounting'''  


:''Global services'':  
:''Global services'':  
Line 36: Line 40:
::O-N-2 NGI accounting infrastructure
::O-N-2 NGI accounting infrastructure


'''Task 6: Helpdesk Infrastructure'''
'''Task 6: Helpdesk Infrastructure'''  


:''Global services'':  
:''Global services'':  
::O-E-6 Helpdesk
::O-E-6 Helpdesk  
::O-E-8 User requirements  
::O-E-8 User requirements  
:''NGI International services'':  
:''NGI International services'':  
::O-N-6 NGI helpdesk system
::O-N-6 NGI helpdesk system


'''Task 7: Support Teams'''
'''Task 7: Support Teams'''  


:''Global services'':  
:''Global services'':  
::O-E-7 1st line support (TPM)
::O-E-7 1st line support (TPM)  
::O-E-12 Coordination of network support  
::O-E-12 Coordination of network support  
:''NGI International services'':  
:''NGI International services'':  
Line 54: Line 58:
::O-N-9c Resource allocation
::O-N-9c Resource allocation


'''Task 8 Providing a Reliable Grid Infrastructure'''
'''Task 8 Providing a Reliable Grid Infrastructure'''  


:''Global services'':  
:''Global services'':  
::O-E-5 Grid operations oversight (COD)
::O-E-5 Grid operations oversight (COD)  
::O-E-14 Core grid services
::O-E-14 Core grid services  
::O-E-13 Best practices and procedures  
::O-E-13 Best practices and procedures  
:''NGI International services'':  
:''NGI International services'':  
::O-N-8 Grid core services
::O-N-8 Grid core services

Revision as of 13:39, 20 December 2012

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Task 1: Activity Management

Task 2: A Secure Infrastructure

Global services:
O-E-16 Security response
NGI international services:
O-N-9a NGI operational security

Task 3: Service Deployment

Global services:
O-E-9 Middleware rollout
O-E-11 Interoperability
NGI international services:
O-N-9b Rollout
O-N-9d Interoperability in the region

Task 4: Infrastructure for Grid Management

Global services:
O-E-1 GOCDB
O-E-3 Monitoring infrastructure
O-E-4 Operations portal and dashboard
O-E-12 Tools for network troubleshooting and monitoring
NGI International services:
O-N-1 Grid topology database
O-N-3 Grid repositories (for operational tools)
O-N-4 operations portal and dashboard

Task 5: Accounting

Global services:
O-E-2 Central accounting repository and portal
NGI International services:
O-N-2 NGI accounting infrastructure

Task 6: Helpdesk Infrastructure

Global services:
O-E-6 Helpdesk
O-E-8 User requirements
NGI International services:
O-N-6 NGI helpdesk system

Task 7: Support Teams

Global services:
O-E-7 1st line support (TPM)
O-E-12 Coordination of network support
NGI International services:
O-N-5 Oversight (NGI 1st line, ROD)
O-N-7 NGI support team
O-N-9c Resource allocation

Task 8 Providing a Reliable Grid Infrastructure

Global services:
O-E-5 Grid operations oversight (COD)
O-E-14 Core grid services
O-E-13 Best practices and procedures
NGI International services:
O-N-8 Grid core services
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