EGI-InSPIRE:Sa1 2014-02-11

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Revision as of 13:50, 11 February 2014 by Ljocha (talk | contribs) (SA1.7 Support)
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Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports

Progress of SA1 issues

Nothing new to report.


SA1.1 Activity Management



SA1.2 Security

  • usual ongoing operational duties
  • handling incidents and vulnerabilities
  • prepare training for ISGC 2014
  • ongoing work on central suspension, monitoring, etc.
  • production of QR15 reports
  • attend TF-CSIRT/FIRST meeting in Zurich (10-13 Feb)

SA1.3 Staged rollout

SA1.3 Integration

SA1.4 Central tools

SA1.5 Accounting



SA1.6 Helpdesk

  • Implementation and testing of CMS integration into GGUS
  • Testing merge of GGUS and xGUS structures
  • Preparing next release
  • Ticket monitoring

SA1.7 Support

Software Support

DMSU tickets flow Feb 2 -- 8
assigned 7
back to tpm 0
reassigned to 3rd level 4
solved 4
open DMSU tickets status
assigned 0
in progress 3
waiting for reply 3
on hold 0

SA1.8 Availability and core services