Difference between revisions of "EGI-InSPIRE:Sa1 2014-02-11"

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(SA1.2 Security)
(SA1.7 Support)
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== Software Support ==
 
== Software Support ==
 
<!-- A Krenek -->
 
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{| class="wikitable"
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! DMSU tickets flow Feb 2 -- 8
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| assigned
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| back to tpm
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| reassigned to 3rd level
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| solved
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{| class="wikitable"
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! open DMSU tickets status
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=SA1.8 Availability and core services=
 
=SA1.8 Availability and core services=

Revision as of 14:50, 11 February 2014

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports


Progress of SA1 issues

Nothing new to report.

Milestones/Deliverables

SA1.1 Activity Management

MEETINGS

ACTIVITIES

SA1.2 Security

  • usual ongoing operational duties
  • handling incidents and vulnerabilities
  • prepare training for ISGC 2014
  • ongoing work on central suspension, monitoring, etc.
  • production of QR15 reports
  • attend TF-CSIRT/FIRST meeting in Zurich (10-13 Feb)

SA1.3 Staged rollout

SA1.3 Integration

SA1.4 Central tools

SA1.5 Accounting

Repository

Portal

SA1.6 Helpdesk

  • Implementation and testing of CMS integration into GGUS
  • Testing merge of GGUS and xGUS structures
  • Preparing next release
  • Ticket monitoring

SA1.7 Support

Software Support

DMSU tickets flow Feb 2 -- 8
assigned 7
back to tpm 0
reassigned to 3rd level 4
solved 4
open DMSU tickets status
assigned 0
in progress 3
waiting for reply 3
on hold 0

SA1.8 Availability and core services

Documentation

Meetings