Difference between revisions of "EGI-InSPIRE:Sa1 2013-12-17"

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(Network Support)
(SA1.6 Helpdesk)
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=SA1.6 Helpdesk=  
 
=SA1.6 Helpdesk=  
 
<!-- G. Grein -->
 
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*Ticket monitoring
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*Weekly phone conference
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*Preparing next GGUS release
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*xGUS release
  
 
=SA1.7 Support=
 
=SA1.7 Support=

Revision as of 08:14, 16 December 2013

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports


Progress of SA1 issues

Nothing new to report.

Milestones/Deliverables

SA1.1 Activity Management

MEETINGS

ACTIVITIES

SA1.2 Security

SA1.3 Staged rollout

SA1.3 Integration

SA1.4 Central tools

SA1.5 Accounting

Repository

Portal

SA1.6 Helpdesk

  • Ticket monitoring
  • Weekly phone conference
  • Preparing next GGUS release
  • xGUS release

SA1.7 Support

Software Support

SA1.8 Availability and core services

Documentation

Meetings