EGI-InSPIRE:Sa1 2013-11-12

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Revision as of 15:58, 12 November 2013 by Ljocha (talk | contribs) (Software Support)
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Progress of SA1 issues

Nothing new to report.


SA1.1 Activity Management



SA1.2 Security

SA1.3 Staged rollout

  • Preparation of the new releases coming from EMI-3 Update 10and EMI-2 Update 19
    • New in Staged Rollout:
    • ARC-CE 3.0.3
    • CREAM-CE
    • WN 3.0.1
    • UI 3.0.3

SA1.3 Integration

SA1.4 Central tools

  • Weekly cloud monitoring meeting
  • SAM activities
  • Integration of with the SAM GridMon

SA1.5 Accounting



SA1.6 Helpdesk

  • Preparing and testing of next GGUS release:
    • harmonizing internal structures
    • integration of CMS into GGUS
  • Ticket monitoring

SA1.7 Support

Software Support

DMSU tickets flow Nov 3 -- 9
assigned 9
back to tpm 0
reassigned to 3rd level 8
solved 0
open DMSU tickets status
assigned 0
in progress 1
waiting for reply 4
on hold 0

Network Support

SA1.8 Availability and core services